Delta Refuses Compensation for Canceled Flight
#16
Join Date: Jan 2002
Location: atlanta, GA
Posts: 2,040
I strongly suspect DL is playing games.
One principle you need to keep in mind is that you will never be able to recover for your inconvenience. If you are losing money by not being at your destination, get on another carrier and just go and try to get DL to pay for it later. There's no guarantee they will, but I can guarantee you they won't compensate you because your vacation was 12 hours shorter, etc. etc.
One principle you need to keep in mind is that you will never be able to recover for your inconvenience. If you are losing money by not being at your destination, get on another carrier and just go and try to get DL to pay for it later. There's no guarantee they will, but I can guarantee you they won't compensate you because your vacation was 12 hours shorter, etc. etc.
#17
FlyerTalk Evangelist



Join Date: May 2000
Location: أمريكا
Posts: 26,931
It was canceled due to weather.
I flew ORD-LGA last night on AA and our flight was delayed due to weather, though not by very long. A friend's flight last night from MDW-LGA was also delayed for the same reason.
Though the skies were clear, we were bouncing all over the place when we got near NYC, and the pilots said that ATC had to significantly reduce the number of arrivals and departures at the NYC airports.
Plenty of times I've been in this situation, where weather is cited as the problem at the arrival city, but the skies are clear. It's possible, and it happened last night.
d
I flew ORD-LGA last night on AA and our flight was delayed due to weather, though not by very long. A friend's flight last night from MDW-LGA was also delayed for the same reason.
Though the skies were clear, we were bouncing all over the place when we got near NYC, and the pilots said that ATC had to significantly reduce the number of arrivals and departures at the NYC airports.
Plenty of times I've been in this situation, where weather is cited as the problem at the arrival city, but the skies are clear. It's possible, and it happened last night.
d
#18
Original Poster
Join Date: May 2001
Location: NYC
Posts: 319
Well, this story just keeps getting better. Finally back in New York this afternoon, but you guessed it...... no luggage or golf clubs. They told us after locating them they would send them on a later flight. Just curious what ever happened to the new security system where no luggage can fly without it's owner on the same flight. It will be interesting to see what part of the country it ended up in. So much for security.
#19
FlyerTalk Evangelist



Join Date: May 2000
Location: أمريكا
Posts: 26,931
Airlines aren't required to do much for you for weather related problems.
The only gripe I think you can have here is that they lost/misrouted (we'll see which one) your luggage.
If you're not happy with the way they're handling your luggage situation, take your business elsewhere.
d
The only gripe I think you can have here is that they lost/misrouted (we'll see which one) your luggage.
If you're not happy with the way they're handling your luggage situation, take your business elsewhere.
d
#20
Join Date: Nov 2001
Location: Out and About
Posts: 1,078
It sure would be nice if the airlines had to share their weather information publicly. Further, if it is unsafe for one airline to fly, then it should be that way for them all.
Someone tell me why there should not be a centralized weather posting for all airlines and PUBLIC to reference. It would stop the lying when they really do not want to fly an unprofitable flight.
Someone tell me why there should not be a centralized weather posting for all airlines and PUBLIC to reference. It would stop the lying when they really do not want to fly an unprofitable flight.
#21
A FlyerTalk Posting Legend




Join Date: Dec 2000
Location: Shanghai
Posts: 46,399
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Dudster:
[b]Remember that weather at the city of origin of the [b]aircraft may cause your delay or cancellation. For instance, a month or so ago, my flight MSP-EWR was delayed 5 hours because of weather in DEN, where the aircraft originated.
</font>
[b]Remember that weather at the city of origin of the [b]aircraft may cause your delay or cancellation. For instance, a month or so ago, my flight MSP-EWR was delayed 5 hours because of weather in DEN, where the aircraft originated.
</font>
#22
Join Date: Feb 2000
Location: New York, NY, USA
Programs: Lifetime: UA Gold, AA Gold, & Marriott Titanium
Posts: 1,352
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by CountinPlaces:
Someone tell me why there should not be a centralized weather posting for all airlines and PUBLIC to reference. It would stop the lying when they really do not want to fly an unprofitable flight. </font>
Someone tell me why there should not be a centralized weather posting for all airlines and PUBLIC to reference. It would stop the lying when they really do not want to fly an unprofitable flight. </font>
http://www.fly.faa.gov/flyFAA/index.html
At crowded airports, it doesn't take much weather to cause problems. Just a low cloud cieling will mean that aircraft spacing will have to be increased. This means flights will be delayed and/or cancelled. To a person on the ground, or to the tv weatherman, a low cloud cieling may not be noticed or mentioned. So just becuase your mother/wife/friend didn't see any problems with the weather, doesn't mean that the weather wasn't a problem.
#25
Original Poster
Join Date: May 2001
Location: NYC
Posts: 319
Tigertiger'
A 1 1/2 hour delay? Our flight was scheduled to leave Sunday evening at 8:10, We arrived in NY Monday afternoon at 1PM, with no luggage.
[This message has been edited by Always Travel Ready (edited 04-16-2002).]
A 1 1/2 hour delay? Our flight was scheduled to leave Sunday evening at 8:10, We arrived in NY Monday afternoon at 1PM, with no luggage.
[This message has been edited by Always Travel Ready (edited 04-16-2002).]
#26
Suspended
Join Date: Sep 2000
Location: GSP (Greenville, SC)
Programs: DL Gold Medallion; UA Premier Executive; WN sub-CP; AA sub-Gold
Posts: 13,393
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by dominick:
just outta curiosity what would the compensation be like if it wasnt weather related?</font>
just outta curiosity what would the compensation be like if it wasnt weather related?</font>
#27
Join Date: Apr 2002
Location: Washington, DC USA
Programs: UA Gold
Posts: 289
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by zrs70:
It's quite rare that an airline would cancel a flight because of loads. </font>
It's quite rare that an airline would cancel a flight because of loads. </font>
#28



Join Date: Sep 2001
Location: Seattle, WA
Posts: 6,049
Thats the disadvantage to flying on an airline that adds many flights to a market merely to outnumber the departures of their low fare competition to rid them of the market. When Delta can not fill the seats they needlessly placed in the market they simply cancel the flight.
#29
Join Date: Feb 2001
Location: Oregon (DL and Marr Lifetime plat. etc.)
Posts: 1,273
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by tvx:
DL used to this quite often. They would fold an earlier flight into a later flight and so long seat assignments, etc. They would notify you by phone a few or a couple of days out, but you would often get a center seat on a packed flight. It's why I stopped flying them unless absolutely necessary.</font>
DL used to this quite often. They would fold an earlier flight into a later flight and so long seat assignments, etc. They would notify you by phone a few or a couple of days out, but you would often get a center seat on a packed flight. It's why I stopped flying them unless absolutely necessary.</font>
#30
Join Date: Apr 2000
Posts: 1,950
Setting aside underhanded cancellation of flights because of load issues for a moment...
Am I alone in gratitude for pilots & airlines that don't fly until they think the weather or plane is safe enough to do so?
I've had my share of delays, but a year later they're forgotten. I would rather not find out what will happen if they choose to fly when chances of an accident or failure are higher.
JP
Am I alone in gratitude for pilots & airlines that don't fly until they think the weather or plane is safe enough to do so?
I've had my share of delays, but a year later they're forgotten. I would rather not find out what will happen if they choose to fly when chances of an accident or failure are higher.
JP



