Study Examines Web Travel Services
Oct 5, 2000 | 5:35 pm
#1
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Study Examines Web Travel Services
Consumer Reports Travel Letter found that the dominant online travel sites -- Travelocity.com, Expedia.com, Lowestfare.com and Cheaptickets.com -- may give special treatment to certain airlines, instead of listing their flights based purely on lowest fare, editor Bill McGee said.
http://www.nytimes.com/aponline/nyre...avel-Bias.html
http://www.nytimes.com/aponline/nyre...avel-Bias.html
Oct 5, 2000 | 6:02 pm
#2
Join Date: Mar 1999
Location: (SNA) Orange County, California USA
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I found that to be true at various times when requesting "lowest" fares from some of those travel sites. To avoid this, I've had to specify an airline of my choice, thus eliminating the most favored airline(s) of their choice.
Oct 5, 2000 | 6:16 pm
#3
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Same thing w/o having to log in
http://www.abcnews.go.com/sections/t...tix001004.html
http://www.abcnews.go.com/sections/t...tix001004.html
Jan 22, 2001 | 5:19 am
#5
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Microsoft's Expedia is expected to unveil a new technology platform for its Web site that ratchets up a software battle between the major online travel-booking services, according to todays WSJ!
Mar 27, 2001 | 6:06 am
#6
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Cheap Tickets, Inc. (Nasdaq: CTIX - news), a premier seller of discount leisure travel services, today announced that it will alert customers of airline schedule changes that may impact travel plans. This innovative approach to consumer care gives Cheap Tickets customers a significantly higher level of customer service.
To implement the plan, Cheap Tickets has formed a special consumer alert team. The team, which operates from one of the four Cheap Tickets national call centers, will now attempt to contact customers by phone to advise them of departure changes that are ten minutes or more, and, of other changes to their schedules, up until the day before departure.
http://biz.yahoo.com/prnews/010327/latu038.html
To implement the plan, Cheap Tickets has formed a special consumer alert team. The team, which operates from one of the four Cheap Tickets national call centers, will now attempt to contact customers by phone to advise them of departure changes that are ten minutes or more, and, of other changes to their schedules, up until the day before departure.
http://biz.yahoo.com/prnews/010327/latu038.html