What is this about?
#1
Original Poster
Join Date: May 1999
Location: New York City
Programs: UA MM-1P, Hilton Life Diamond, Marriot Life Gold, ICH Spire
Posts: 4,080
What is this about?
Would someone please read this press release and explain in English what this product does for UA? (especially the part about actionable abuse of our inventory!)
http://biz.yahoo.com/prnews/010108/tx_united_.html
http://biz.yahoo.com/prnews/010108/tx_united_.html
#2
Join Date: Jul 1999
Location: SEA
Posts: 3,178
Well, I certainly find it almost heiroglyphical, but it sounds like it could be akin to DL's infamous Revenue Protection Unit. Is it a way to audit potential abuses to their revenue stream?
I wish I could say I read (or understand)some subtle nuances in the thing, but I can't. Strictly a SWAG method offering...
I wish I could say I read (or understand)some subtle nuances in the thing, but I can't. Strictly a SWAG method offering...
#3

Join Date: Nov 2000
Location: DEN / OGG
Programs: Former UA GS, demoted to lowly 1K MM
Posts: 739
Not much better, but http://www.lanyon.com/home/products/audit/Default.htm explains a little more about the product.
#10




Join Date: Mar 2000
Location: Santa Cruz, CA USA
Programs: AA, UA, WN, HH, Marriott
Posts: 7,293
Rich G -
A passive booking occurs when a travel agent types in a flight in the agency computer without actually "selling" the seat from the airline's inventory. It is technically possible to actually issue a paper ticket from a passive booking. This is legally used in cases where the agency books a reservation over the phone with an airline such as Southwest and then generates an itinerary for the client.
Here is an example of how a travel agent can use a passive booking to "abuse" the airline inventory system. Suppose a discount seat is not available on a flight a passenger requests. The agency actively books the flight at a higher fare so that the passenger has a reservation with the airline. The agency then creates a second record (PNR) using a passive booking at the lower fare and issues the ticket off the passive booking at the lower fare and thus bypasses the airline's yield management system.
The new software is designed to automatically compare the issued ticket with with the reservation booked in the airline computer and pick up any discrepancies. It is also designed to search through the agency computers and look for double bookings, even ones booked passively.
Hope that helps.
A passive booking occurs when a travel agent types in a flight in the agency computer without actually "selling" the seat from the airline's inventory. It is technically possible to actually issue a paper ticket from a passive booking. This is legally used in cases where the agency books a reservation over the phone with an airline such as Southwest and then generates an itinerary for the client.
Here is an example of how a travel agent can use a passive booking to "abuse" the airline inventory system. Suppose a discount seat is not available on a flight a passenger requests. The agency actively books the flight at a higher fare so that the passenger has a reservation with the airline. The agency then creates a second record (PNR) using a passive booking at the lower fare and issues the ticket off the passive booking at the lower fare and thus bypasses the airline's yield management system.
The new software is designed to automatically compare the issued ticket with with the reservation booked in the airline computer and pick up any discrepancies. It is also designed to search through the agency computers and look for double bookings, even ones booked passively.
Hope that helps.





