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Interline agreement

Interline agreement

Old Sep 21, 99, 11:29 pm
  #1  
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Interline agreement

I started this discussion back in Feb/March. However, I don't remember ever getting a good answer.

I'm making an international connection on one ticket which involves two different carriers and three different countries.

When I'm checking in for my first segment,
1.) Will my luggage be checked to the final destination?
2.) Do I receive boarding passes for both segments?

Second scenario, same two segments except they are on seperate tickets.
1.) Can I request that my luggage be checked to the final destination?
2.) Can I check-in for the second segment when I'm checking in for my first segment?

If not, does that mean I will have to depart airside by going thru immigration/customs at the connecting point, check in for the second segment, and then re-enter airside by going thru immigrations again?

Thanks for your help.
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Old Sep 22, 99, 12:17 am
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doc
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I think the answer is generally yes to all the above but it does depend on the specific carriers involved and possibly even the airports as well. Hard to say for certain without the specifics.
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Old Sep 22, 99, 2:01 am
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in (western) Europe: YES to all of your luggage questions. Boarding passes depend on specific matching airline computer systems (and e-ticket difficulties)

'overseas' (from my point of view): luggage: it depends more on immigration rules/airport facilities (transfer facilities) than the airlines. Boarding passes depend on specific matching airline computer systems (and e-ticket difficulties). For concrete answers we would need concrete routings.

[This message has been edited by Rudi (edited 09-22-1999).]
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Old Sep 22, 99, 11:20 am
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Thanks Rudi. I'm looking at the following routings.

27-Nov CX 0271 AMS 0730 MAN 0750
27-Nov BA 1389 MAN 0930 LHR 1030

100 minutes for the connection. CX gets into Terminal 2. BA departs from Terminal 1.

And possibly this.
29-Nov BA xxxx LHR 0745 MAN 0840
29-Nov CX 0270 MAN 1000 AMS 1220

80 minutes. Think this is cutting too close? I could take a flight up to Manchester the night before. But prefer to spend the night in London.
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Old Sep 22, 99, 11:26 am
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sorry - I don't know anything about Manchester airport. I am sure than you can check your luggage trough - but not sure about your chances that it will arrive in time at your final destinations.

when I connected (in 97/98) several times BD-UA (BD flying as a UA code-share) ZRH-LHR-USA, my luggage was delayed 3 out of 6 flights I took (and that delay meant getting my luggage 24 hours later).
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Old Sep 22, 99, 11:29 am
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I think both routings are valid interline (don't have my trusty OAG here). BA and CX certainly interline for service. BA probably would be able to forward luggage given a single ticket. With the 2 ticket scenario, they might not be able to (scared of checking luggage w/o customer on board).

Carriers like Southwest don't interline so don't have questions like this.

jl
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Old Sep 22, 99, 12:18 pm
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Similar to seawolf's situation, but what about for US travel only? If I have two separate tickets on two different airlines, will the first airline check my bag through to the destination? If they can do this, is it advisable or am I better off picking up my bag at baggage claim and re-checking it with the second airline?
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Old Sep 22, 99, 1:22 pm
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Please phone each airline, take down name of who you speak to and ask them specifically if they have a luggage agreement with the next airline you are using. If you used a travel agent, phone that travel agent. Then, if there is, make sure the porter tags the baggage to your final destination.
Hope it works out well on your trip!
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Old Sep 22, 99, 1:30 pm
  #9  
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Hulagirl is right. They may, MileKing, depending on the carrier(s), but you are taking a real chance. Having been through this, they both will likely claim your beef is with the other airline whenever there's a problem- and that's when they have an agreement. As you know, carryon is best in such a situation where complications my abound!
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Old Sep 22, 99, 2:25 pm
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Thanks for the help. If I check bags, I'll probably check them only to where I change airlines, pick them up, and re-check them with the second airline. I have plenty of time between flights - as long as no delays.
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Old Sep 22, 99, 2:39 pm
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Can't convince you to carry on to be safe, huh? Before I was married, I NEVER checked bags, always deplaned and switched etc., with no difficulty. Naturally, never lost a bag either.

Now, often with my wife, who loves luggage, and especially if traveling with children, we very often do give it up and the resulting aggravation drives me up a wall! Lost, damaged, the whole gamut. I can tell you story after story. I'm just concerned you will be delayed and risk losing/missing the next plane while trying to get your luggage- which possibly might not even be there! At the very least it ruins your layover and subsequent flight. You might actually be better off checking it and not worrying if and until you learn there is a problem at your outbound destination! It's kind of a chicken or the egg kind of thing!

Anyway, just be sure to take the essential small carry on with essentials (razor, toothbrush & paste, fresh undies and emergency clothing change, etc.!!

have a great trip.


[This message has been edited by doc (edited 09-22-1999).]
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Old Sep 22, 99, 8:08 pm
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Seawolf,

The anwser to your questions depends on if the 2 or more airlines you are traveling on, have an Interline Agreement. Since CX and BA are OneWorld partners, I am 100% positive that they have a full interline agreement in place. They should be able to check your baggage from AMS to LHR if you do not have to clear immigration and customs while transfering in MAN. They should also be able to issue boarding passes all the way. This is assuming that your flights are on one ticket.

If you are traveling on 2 seperate tickets, then generally, you cannot be issued boarding passes all the way. How to explain? Since you are traveling on 2 seperate tickets you have 2 seperate reservation records. Some times the DCS (departure control system) of an airline will not let one station, say AMS, from checking in and issuing a boarding pass for a passenger originating out of another station, say MAN. This is just with one airline. Since you are traveling interline, you are asking CX in AMS to check you in at BA for the flight from MAN to LHR. I don't think they can do this. However you should be able to check you baggage from AMS to LHR if you do not have to clear immigration and customs in MAN. This may change in the future with checking in over the internet and getting a boarding pass issued over the internet.

For other airlines, the exhaustive answer is it depends on what type of interline agreements that they have signed with one another. What exactly this includes, you will have to check with the originating carrier to find out. They may issue boarding passes from origin to final destination. It depends on if their DCS (Departure Control System) is it linked, airline checkin requirements (i.e. security questions and checking information), and individual airport lay out.

The baggage issue is a separate part of the Interline Agreement. Since I have some experience in this area I will go into more detail.

Most airlines have baggage interline agreements. But not all, as you pointed out, Southwest doesn't have an interline agreement with anybody. They will not interline your bags to another carrier.

That said there are certain rules and many many exceptions.

One rule is minimum connection time. The minimum connection time exists not as a time for you to personally make your connection but for your baggage to make the connection. Per IATA the standard minimum connections times are 20 minutes for Domestic flights and 60 minutes for International flights unless otherwise established by the airline. Almost every airline has established different standards then IATA due to lay out of airports and ease or difficulty of transfering baggage. You need to have an OAG or call the airline to get this information.

Then there are exceptions. One that comes to mind is the no interline rule on Southwest. Lets say you are traveling ANC/SEA/SLC on AS and WN. You arrive at the airport in Anchorage and check the bag with the SkyCap. You show him your tickets and tell him your final destination is SLC. He pulls out a Alaska interline baggage tags and writes in your travel information: ANCto SEA on AS and SEA to SLC on WN. He gives you your baggage receipt and you head for the airplane. The bag now go to the AS baggage room in ANC where the tag is read and put in the interline bag cart for the flight to SEA. The interline baggage is loaded on the airline and off it goes to SEA. In SEA the interline baggage is offloaded and dropped off at a interline rack in SEA and a third party service company picks up the bag and delivers it to Southwests baggage room. Now, even though Southwest doesn't deal with interline baggage, what do they do with this bag? They may choose just to hold the bag until told what to do with it. When the passanger shows up at the gate to checkin and pick up their boarding number, they tell the gate agent that they checked in a bag at ANC. The agent notifies the pax that they don't handle interline baggage and the pax asks what to do? The gate agent calls down to the bag room and asks if they have a interline bag for SLC for pax such an such. The bag rooms says yes and the gate agent tell then to put it on the flight to SLC. The only problem with this is if the bag misses the flight, WN has no responsiblity for the bag since they don't interline bags. You would have to get AS to track down the bag and have them send it to you.

Another example is even if there is an interline agreement in place, there is no guarentee that the bag will make the connection. I was traveling from SEA to SEL via HNL. The baggage made the online connects from SEA/PDX/LAX/HNL. I was staying overnight to leave the next morning to SEL. The airline had 12 hours to transfer my baggage to the other airline. The airlines had up and til the day before been co-share partners so they should have been use to transfering baggage between one another. When checking in the next morning I showed the airline my interline baggage tags and asked if the bag room had my baggage. They said they would have to check but it should not be a problem. When, I got to Seoul, I waited for my baggage but no joy. After 45 minutes, a baggage agent came up to me and asked me if I was Mr. Jay. I said yes and was told that my bags were still in HNL and could I fill out a lost baggage form. I told the agent that I was leaving for Russia the next day and they would not be able to get the bags to me in SEL. They told me not to worry, they would forward the bags to Russia when the next flight was available. I was surprised that I got the bags 3 days later in Russia.

There are more examples but I think I have taken up enough space. Good Luck on getting from AMS to LHR.

Jay
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Old Sep 22, 99, 9:16 pm
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Jay,

The complexities involved really scares me. I think I'll just pack light and carry on.
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