Hotel "double dipping"
#16




Join Date: Sep 2007
Posts: 82
I have seen this at some national park lodges. They have small rooms but a nice lodge common area. The concessionaire turns the lodge common area into essentially a lunch room by serving drinks and "appetizers" in the common area. A huge volume of day bus tour visitors overwhelm the common areas ordering appetizer lunches and move around the furniture such as the coffee tables to turn them into dining tables. At another one, there is a nice but not large, pool, and the concessionaire figured out they could make extra money by selling day passes for the pool and pool showers to the people staying the the huge campground next door (which doesn't have showers) overwhelming the facility
#18
Join Date: May 2008
Location: Northern Italian Lakes
Programs: BA, *A, Hertz Goldstar, Mucci wannabee, Waitrose, safari Oleg
Posts: 1,545
A couple of years ago at the Clarion Sign in Stockholm (normally a stolid 4 star hotel with 558 rooms), I went down for dinner to be told that the (only) restaurant was closed to hotel residents that evening as they had an event on for an external party. On another occasion at the same hotel I was advised that there was a 30 minute wait in the queue for the buffet breakfast "as we have a large conference on today and all the external delegates are having breakfast in the restaurant first".
I find that rather than make up a BS story, Swedish hotel employees are generally a little too honest about things sometimes and this does make it hard for the management to justify their decisions in front of angry guests. No experience of anything similar recently though.
I find that rather than make up a BS story, Swedish hotel employees are generally a little too honest about things sometimes and this does make it hard for the management to justify their decisions in front of angry guests. No experience of anything similar recently though.
Sadly the groups often have breakfast early and depending on the hotel and the group there may be nothing left, or nothing left that's worth eating, after they have gone.
With this sort of experience even only once I am likely to shorten my stay (even if the group has gone) and never, ever use that hotel again. If I want to be swamped and excluded by a group I'll join one, thank you.
Hotels have to learn and double dip like that at their peril. Unless they want to be left with the groups, that is.
Last edited by h15t0r1an; Apr 30, 2019 at 4:11 pm Reason: speling
#19


Join Date: May 2000
Location: Houston, TX, USA
Programs: UA Platinum, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Ambassador, Hertz Platinum
Posts: 8,179
I stayed recently at the MGM Grand in Las Vegas (same ownership as Mandalay Bay) and wondered why I saw several people bringing the inflatable tubes from the pool up to their rooms. Now I know.
I stayed at the Roosevelt Hotel a few years ago in Hollywood (classic hotel, and inspiration of Disney's Tower of Terror). The first night, there was a private function that had taken over not only the lobby bar, but the entire lobby. As I was not invited to the party, I couldn't even enter the hotel lobby, despite being a registered guest. Due to its location, there's plenty to do within walking distance, so it wasn't that big of a deal, but still.
I stayed at the Roosevelt Hotel a few years ago in Hollywood (classic hotel, and inspiration of Disney's Tower of Terror). The first night, there was a private function that had taken over not only the lobby bar, but the entire lobby. As I was not invited to the party, I couldn't even enter the hotel lobby, despite being a registered guest. Due to its location, there's plenty to do within walking distance, so it wasn't that big of a deal, but still.
#21




Join Date: Mar 2015
Programs: SPG,Marriott,Hilton
Posts: 3
Aria casino hotel in Las Vegas has a separate "hotel within a hotel" called SkySuites.
They have a private pool SkySuites for guests only .They advertise that as one of the amenities.
A year ago they started selling seats at that pool for $100 ea.
Last summer I had to wait several times to get in as the place was full and a lot of seats were occupied by non guests.
They have a private pool SkySuites for guests only .They advertise that as one of the amenities.
A year ago they started selling seats at that pool for $100 ea.
Last summer I had to wait several times to get in as the place was full and a lot of seats were occupied by non guests.
#22




Join Date: Apr 2008
Location: RDU
Posts: 8,349
Aria casino hotel in Las Vegas has a separate "hotel within a hotel" called SkySuites.
They have a private pool SkySuites for guests only .They advertise that as one of the amenities.
A year ago they started selling seats at that pool for $100 ea.
Last summer I had to wait several times to get in as the place was full and a lot of seats were occupied by non guests.
They have a private pool SkySuites for guests only .They advertise that as one of the amenities.
A year ago they started selling seats at that pool for $100 ea.
Last summer I had to wait several times to get in as the place was full and a lot of seats were occupied by non guests.
#23

Join Date: May 2000
Location: Lincoln, NE (OMA or LNK)
Programs: UA, AA, DL, Starwood/Marriott, Hilton, IHG
Posts: 1,345
Kill Resort Fees
This is not exactly double-dipping, but the most outrageous resort fee exclusion I have come across is at Mandalay Bay in Las Vegas, where they now charge to buy an inner tube to use on the lazy river. This is the number one "resort" feature that I value at the hotel and is not included in the resort fee. (But at least I can get a document notarized as an inclusion in the resort fee.)
I think it's $20 and you keep it. I suppose you could take the tube with you to your room, but that's inconvenient; it would be nice if they at least let you return it at the end of the day and take one the next day without paying again.
I think it's $20 and you keep it. I suppose you could take the tube with you to your room, but that's inconvenient; it would be nice if they at least let you return it at the end of the day and take one the next day without paying again.
#24
FlyerTalk Evangelist




Join Date: Jul 2011
Location: RNO
Programs: AA/DL/UA
Posts: 11,630
I stayed recently at the MGM Grand in Las Vegas (same ownership as Mandalay Bay) and wondered why I saw several people bringing the inflatable tubes from the pool up to their rooms. Now I know.
I stayed at the Roosevelt Hotel a few years ago in Hollywood (classic hotel, and inspiration of Disney's Tower of Terror). The first night, there was a private function that had taken over not only the lobby bar, but the entire lobby. As I was not invited to the party, I couldn't even enter the hotel lobby, despite being a registered guest. Due to its location, there's plenty to do within walking distance, so it wasn't that big of a deal, but still.
I stayed at the Roosevelt Hotel a few years ago in Hollywood (classic hotel, and inspiration of Disney's Tower of Terror). The first night, there was a private function that had taken over not only the lobby bar, but the entire lobby. As I was not invited to the party, I couldn't even enter the hotel lobby, despite being a registered guest. Due to its location, there's plenty to do within walking distance, so it wasn't that big of a deal, but still.
#25
A FlyerTalk Posting Legend




Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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Posts: 102,617
I've seen hotels temporarily relocate their front desks when the lobby space is being used for a function.

