UA reserves the right to cancel bookings and/or reservations which it deems fraudulent, abusive, illogical, fictitious, which are booked and/or reserved with no intention of flying, or for which the passenger makes a misrepresentation without notice to the passenger or the individual making the booking. The types of improper reservations that UA will cancel without notice include, but are not limited to: reservations made without having been requested by or on behalf of the named passenger; reservations made to hold or block seats for the purpose of obtaining lower fares, MP award inventory, or upgrades that may not otherwise be available; reservations made to circumvent any of UA’s fare rules, policies or provisions; reservations made for the same passenger on flights traveling on or about the same date between one or more of the same or nearby origin or destination cities; and reservations with connections that depart before the arrival on the inbound flight.

2. The Rules control your membership and participation in the Program and no covenants at law or in equity shall be implied or incorporated, all of which are expressly disclaimed. United has the sole right to interpret and apply the Rules. IF UNITED OR A PARTNER IMPROPERLY DENIES AN ACCRUAL OR BENEFIT, LIABILITY WILL NOT EXCEED THE EQUIVALENT VALUE, AS DETERMINED BY UNITED, OR THE PARTNER AS THE CASE MAY BE, OF THAT ACCRUAL OR BENEFIT. IN NO EVENT SHALL UNITED BE LIABLE TO A MEMBER, OR ANYONE ACTING ON THE MEMBER’S BEHALF, FOR ANY DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING LOST REVENUE OR PROFITS, ARISING OUT OF THE ACTS OR OMISSIONS OF UNITED IN CONNECTION WITH THE PROGRAM, OR COSTS OR ATTORNEYS’ FEES. Any abuse of the Program or failure to follow the Rules, United’s Contract of Carriage, United’s fare rules, Partner rules, terms and conditions or any abuse of any Partner offers or programs, any violation of law, rule, or regulation, any conduct detrimental to the interests of United, any fraudulent activity or attempted fraudulent activity, or any misrepresentation of any information furnished to United or its affiliates by any Member, anyone else acting on the Member's behalf, or any third party (collectively, “Prohibited Conduct”), may result in United exercising any one or more of the following remedies (“United’s Remedies”), with or without notice to the Member: (a) the termination by United of such Member’s membership (including without limitation any Premier or Million Miler status, if applicable), (b) the removal or cancellation by United of any or all accrued mileage, Premier Qualifying Credits and any pending or outstanding award redemptions, certificates, or benefits (including without limitation any benefits associated with Premier (and/or Million Miler) status, if applicable), (c) the confiscation of any award tickets, denial of boarding with respect to any award ticket holders or, at United's discretion, completion of the travel only upon payment of an applicable revenue fare (and applicable taxes and fees), or (d) the loss of other Program benefits. In addition to the foregoing United’s Remedies, United may, upon written request, require the Member to repay the value, as determined by United, of the awards redeemed, certificates or benefits acquired as a result of Prohibited Conduct and, in the event of a Member’s failure to repay, may initiate legal action to recoup the value of awards redeemed, certificates or benefits acquired by the Member through Prohibited Conduct. Members whose accounts have been terminated shall not be eligible to participate in any aspect of the Program and shall not be eligible to enroll with new accounts.

3. In the event United suspects Prohibited Conduct, United reserves the right, with or without notice to the Member, (a) to delay or suspend all activity (including without limitation any mileage redemption activity and processing of any mileage redemption requests for any awards, certificates or benefits, including without limitation any Premier (and/or Million Miler) status benefits) in any MileagePlus account, and (b) to audit or investigate any MileagePlus account at any time. During the course of an audit or investigation, a Member’s account information may be shared with any third party with whom United has contracted to assist in performing such audit or investigation. While the account is suspended, the Member may continue to accrue miles and Premier Qualifying Credits in the account, but no mileage redemptions or other transactions will be permitted and any outstanding award redemptions, certificates and benefits (including without limitation any Premier (and/or Million Miler) status benefits, if applicable) will be subject to cancellation or suspension. Cancelled award redemptions, certificates and benefits must be surrendered to United upon United’s request. Upon completion of the audit or investigation, if Prohibited Conduct has been detected by United, United may exercise any one or more of United’s Remedies or any other remedies available at law or in equity.