Jul 14, 2017, 4:42 am
IATA Global Passenger Survey 2017
Jul 14, 2017, 3:15 am
#1
Original Poster
Join Date: Jun 2012
Location: Geneva
Programs: Marriott Titanium, IHG Ambassador, Executive Club Gold
Posts: 15
IATA Global Passenger Survey 2017
Our annual survey of air travellers is taking place currently and I would like to ask for assistance from this community of frequent flyers to comment and provide your feedback on what is important when you travel. This will help us drive the right programs to improve the travel experience.
As a frequent flyer myself, I often feel that there are lots of areas pertaining to baggage, security and passenger processes that can definitely be re-engineered in the current day and age where technology is so prevalent.
You can access the survey at the following URL:
https://surveys.ipsosinteractive.com...r=27&qshared=0
As a frequent flyer myself, I often feel that there are lots of areas pertaining to baggage, security and passenger processes that can definitely be re-engineered in the current day and age where technology is so prevalent.
You can access the survey at the following URL:
https://surveys.ipsosinteractive.com...r=27&qshared=0
Last edited by gvaflyer; Jul 14, 2017 at 5:33 am
Jul 14, 2017, 9:54 am
#2
Join Date: Aug 2013
Location: YSB & YAM, Northern Ontario, Canada
Programs: Aeroplan, IHG Gold Elite, Marriott Rewards
Posts: 1,100
Very Interesting
Just finished; quite interesting from a Canadian viewpoint, especial when we think of the automatic gates and biometric scanners staring to become common in Europe.
Jul 17, 2017, 11:06 am
#4
Join Date: Jun 2007
Location: gggrrrovvveee (ORD)
Programs: UA Pt, Marriott Ti, Hertz PC
Posts: 6,091
I generally don't check bags and thought it was fine. There are a handful of checked bag questions, but the majority have nothing to do with it or are not solely focused on it (e.g., passenger services including tracking bags, but also several other non-related items).
Jul 18, 2017, 7:33 am
#6
Join Date: Jun 2007
Location: gggrrrovvveee (ORD)
Programs: UA Pt, Marriott Ti, Hertz PC
Posts: 6,091