Inspired by the continuous cost cutting by most major European airlines,the introduction of more and more restrictive Y class products (Hand Baggage Only/Light/Justfly e.t.c.) fares and the threads on Flyertalk,I decided to take this topic for research for my Final Year Project (Business Studies at Cass Business School,City University of London).

The survey consists of 16 questions and should take 2-3 minutes. I appreciate that, while I tried to do my best, the survey might not be perfectly constructed, so if you have any suggestions or comments feel free to PM me here, post in the thread, email me ([email protected]),or facebook me (https://www.facebook.com/rami.tamimi.54)

As per Flyertalk rules ,the survey will be hosted for up to 30 days and it will therefore close on the 26th of February and I will publish the results of this on the following day.

https://docs.google.com/forms/d/1RdM...requested=true

Kind regards
Rami

Good luck just completed

Thanks a lot!

Done

I went to Cass as well!

Thank you! Wow,I think they should organise a "Flyertalk society" in Cass

I tried to complete the survey, but it didn't let me submit because I didn't provide answers to a few "if you answered yes on the previous question..." questions. If you need to make these questions required, n/a should be one of the answer choices.

Thanks moondog and sorry for the hassle,I set the "if you answered yes" questions to be optional.

Done! Good luck!

Thanks a lot!