Housekeeping gripes
Oct 8, 2016, 9:17 am
#46
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,278
I know some hotels will do a daily knock as a 'welfare check' and can understand why they feel like it's a good policy but I don't have to particularly like it. It's mildly annoying but not enough for me to change a stay over.
Oct 11, 2016, 6:35 am
#47
Join Date: Jan 2010
Posts: 1
Housekeeping issues seem to be on the rise. Recently found a coffee covered towel (still had the coffee aroma so wasn't washed) nicely folded on the bathroom rack (stain side to the back) in a room that didn't provide in-room coffee service. This hotel was $500+/night. The next hotel on the trip offered a beautifully folded spa robe in the closet - when I opened it to use, it was full of hair! I then start to wonder about everything in the room. Underwhelming to say the least...
Oct 11, 2016, 8:09 am
#48
Join Date: Nov 2008
Location: South Yorkshire, UK
Programs: A3*G, LH FTL, VS Red, Avis Preferred, Hertz President's Circle, (RIP Diamond Club)
Posts: 2,365
I got back to my room today to find a gang of guys cleaning up rubble in the bathroom. Apparently a workman had fallen through the roof while I was out. I'm so so so glad I wasn't in the middle of dropping the kids off at the pool when THAT happened...
Oct 11, 2016, 8:23 am
#49
Join Date: Sep 2013
Programs: DL PM, 1MM, DL SC, Kimpton Inner Circle
Posts: 2,416
There are worse things you could have been dropping when that happened.
Oct 11, 2016, 8:42 am
#50
Join Date: Dec 2012
Location: SFO
Programs: UA 1MM, Marriott LT Plat, Hilton Diamond
Posts: 184
The next AM I reported it to the duty manager who didn't seem to give a @$#%$&, but when the chain's HQ got a letter from me, they took it <real> seriously.
Last edited by Ronlap; Oct 11, 2016 at 8:51 am
Oct 11, 2016, 9:03 am
#52
Join Date: Dec 2013
Posts: 2
I do agree that it would be nice if I don't have to call down all the time for an extra towel. 2 bath towels are not enough, ESPECIALLY when there are 2 people in the room. IF they were bath sheets, 'maybe' that would work.
My biggest complaint and it's worse when staying more than one night, is when housekeeping changes the radio station to something I don't have set and raise the volume full blast. I do use use the alarm clock and don't want to get whiplash bolting out of bed when that goes off. Not to mention, nice to know housekeeping has time to change the radio, in presumably, every room.
My biggest complaint and it's worse when staying more than one night, is when housekeeping changes the radio station to something I don't have set and raise the volume full blast. I do use use the alarm clock and don't want to get whiplash bolting out of bed when that goes off. Not to mention, nice to know housekeeping has time to change the radio, in presumably, every room.
Oct 11, 2016, 9:32 am
#53
Join Date: Nov 2008
Location: South Yorkshire, UK
Programs: A3*G, LH FTL, VS Red, Avis Preferred, Hertz President's Circle, (RIP Diamond Club)
Posts: 2,365
Oct 11, 2016, 1:54 pm
#57
Join Date: Sep 2013
Programs: DL PM, 1MM, DL SC, Kimpton Inner Circle
Posts: 2,416
Oct 11, 2016, 2:02 pm
#58
Join Date: Nov 2008
Location: South Yorkshire, UK
Programs: A3*G, LH FTL, VS Red, Avis Preferred, Hertz President's Circle, (RIP Diamond Club)
Posts: 2,365
Oct 11, 2016, 2:18 pm
#59
Join Date: Apr 2005
Programs: Delta SkyMiles
Posts: 652
I haven't traveled that much internationally, so I don't know if this is a standard feature in hotels in the UAE and elsewhere: mine had a doorbell. Ten minutes after I checked in, a houseboy rang the bell (it was loud enough to wake the dead) and asked me if I had any laundry for him. Thereafter, any housekeeping person would ring the bell before entering. If I could have disabled that doorbell, I would have. I jumped out of my skin every time they used it.
Oct 11, 2016, 2:21 pm
#60
Join Date: Apr 2005
Programs: Delta SkyMiles
Posts: 652
My biggest complaint and it's worse when staying more than one night, is when housekeeping changes the radio station to something I don't have set and raise the volume full blast. I do use use the alarm clock and don't want to get whiplash bolting out of bed when that goes off. Not to mention, nice to know housekeeping has time to change the radio, in presumably, every room.