Let's say you're seated by a disabled exit row pax who is clearly unfit for the job. You mention it to the FA who disregards the safety issue. Obviously you can suck it up (and hope you don't die in an emergency), but if you choose to disembark, what's the protocol for doing so in a way that let's you get rebooked? (Complain to the GA? Cust Svc? Threaten/file a DOT complaint?)
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In my case, the plan was to shove the old senile frail guy out of the way in an emergency.
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Originally Posted by MSPeconomist
(Post 25735737)
In my case, the plan was to shove the old senile frail guy out of the way in an emergency.
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Originally Posted by DaveBlaine
(Post 25735744)
Totally agree. After all, since he's closest to death anyways, he can get there first.
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Originally Posted by MSPeconomist
(Post 25735756)
It's more like whether one person should prevent fifty from evacuating in an emergency.
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Originally Posted by Nephroid
(Post 25730606)
So I just boarded my flight, UA5933 MSN - ORD. As a GS I get the benefit of pre-boarding right after passenger with disabilities. I was surprised when the PX in front of me was seated in an exit row. GA did the usual, "are you comfortable..." speech before letting him board.
Not sure what the formal policy is but I would be surprised if this passenger had any ability to quickly pick up a 35lb door and throw it with force out of the way I considered telling the FA as Insat down but wasn't sure it was the right call. What would you do? |
Quote:
Originally Posted by MSPeconomist In my case, the plan was to shove the old senile frail guy out of the way in an emergency. Originally Posted by DaveBlaine Totally agree. After all, since he's closest to death anyways, he can get there first. Who are you people? You come on a public forum and disparage others like that? And it is allowed? Discussing this as a safety issue is one thing, but this lack of respect for older or disabled people is uncalled for. |
Originally Posted by Scott Kiwi
(Post 25753084)
Quote:
Originally Posted by MSPeconomist In my case, the plan was to shove the old senile frail guy out of the way in an emergency. Originally Posted by DaveBlaine Totally agree. After all, since he's closest to death anyways, he can get there first. Who are you people? You come on a public forum and disparage others like that? And it is allowed? Discussing this as a safety issue is one thing, but this lack of respect for older or disabled people is uncalled for. |
Get up, go to talk to the FA and ask to talk to the captain. Tell them to fix it or you're going to talk to management. Take a picture if you want. The safety rules tend to get taken serious.
In the modern day and age of annoying morons on social media, it's hard for an FA to do their job. They move a disabled person and there's 10k retweets about how they're evil. You complaining should have set things in motion. |
Actually had this happen on a recent flight, but with a positive outcome.
Flying AS SJC-SJD. Older lady (70-80's), fully there mentally, but used a wheelchair down the jetway, and boarded with a single walking crutch was seated in an exit row. As the flight attendant helping with boarding realized she stowed a crutch, she asked the passenger if she was physically able and willing to help and can she pick up a 35# door? Her response was yes. A few minutes later the purser and one of the gate agents came down and spoke to her again and let her know that they were sorry but they'd have to reseat her. They ended up moving her and her companion to another row and offered them drinks for their troubles. Not always what you want to do, but when it comes to safety, sometimes you have to. |
Originally Posted by VWTim
(Post 25761435)
Actually had this happen on a recent flight, but with a positive outcome.
Flying AS SJC-SJD. Older lady (70-80's), fully there mentally, but used a wheelchair down the jetway, and boarded with a single walking crutch was seated in an exit row. As the flight attendant helping with boarding realized she stowed a crutch, she asked the passenger if she was physically able and willing to help and can she pick up a 35# door? Her response was yes. A few minutes later the purser and one of the gate agents came down and spoke to her again and let her know that they were sorry but they'd have to reseat her. They ended up moving her and her companion to another row and offered them drinks for their troubles. Not always what you want to do, but when it comes to safety, sometimes you have to. |
I don't understand how there could be a question about whether someone who boards early in a wheelchair is qualified to sit in an exit row. Moreover, the travel companion should also automatically be reseated as he might be distracted by trying to help her in an emergency rather than performing his exit row duties (just as people traveling with children are forbidden to sit in exit rows even if the kids are not in the exit row).
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Originally Posted by Jages
(Post 25733697)
..It was almost an empty plane.
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I was on a completely empty MD-80 not long ago. Was pretty funny.I was sneaky to find the lfight. the other people on my place got stuck at hotels near the airport overnight.
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Originally Posted by MSPeconomist
(Post 25762220)
I don't understand how there could be a question about whether someone who boards early in a wheelchair is qualified to sit in an exit row. Moreover, the travel companion should also automatically be reseated as he might be distracted by trying to help her in an emergency rather than performing his exit row duties (just as people traveling with children are forbidden to sit in exit rows even if the kids are not in the exit row).
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