Tipping concierges
May 27, 2013 | 7:14 am
#1
Original Poster
Join Date: May 2010
Programs: Delta Silver, HH Gold, Accor Gold, IHG Platinum
Posts: 5,395
Tipping concierges
I have travelled to Asia the last couple of years. There, tipping was quite easy for me.
As tipping in the US, where I'm heading to this summer, is more 'complicated', I have some questions. Especially on tipping hotel staff (not restaurants or maids).
When you tip for instance the concierge, do you do that discretely (in the handshake or folded with your documents/passport) or just by hand for 'everyone' to see?
Also, when you ask the concierge to do something (confirm transport), do you tip right away to ensure good fulfilment of afterwards?
As tipping in the US, where I'm heading to this summer, is more 'complicated', I have some questions. Especially on tipping hotel staff (not restaurants or maids).
When you tip for instance the concierge, do you do that discretely (in the handshake or folded with your documents/passport) or just by hand for 'everyone' to see?
Also, when you ask the concierge to do something (confirm transport), do you tip right away to ensure good fulfilment of afterwards?
May 27, 2013 | 7:58 am
#4
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
The concierge is the exception to the general tipping custom in the US. No need to tip for routine assisstance.
But, when the concierge lands you the tickets / table, etc. you wanted and haven't been able to locate, something decent is appropriate.
This is especially true if it's a property you routinely frequent and where you want a long-term relationship with the concierge so that you can call ahead and have them take care of things for you.
But, when the concierge lands you the tickets / table, etc. you wanted and haven't been able to locate, something decent is appropriate.
This is especially true if it's a property you routinely frequent and where you want a long-term relationship with the concierge so that you can call ahead and have them take care of things for you.
May 27, 2013 | 8:12 am
#5
Original Poster
Join Date: May 2010
Programs: Delta Silver, HH Gold, Accor Gold, IHG Platinum
Posts: 5,395
The concierge is the exception to the general tipping custom in the US. No need to tip for routine assisstance.
But, when the concierge lands you the tickets / table, etc. you wanted and haven't been able to locate, something decent is appropriate.
This is especially true if it's a property you routinely frequent and where you want a long-term relationship with the concierge so that you can call ahead and have them take care of things for you.
But, when the concierge lands you the tickets / table, etc. you wanted and haven't been able to locate, something decent is appropriate.
This is especially true if it's a property you routinely frequent and where you want a long-term relationship with the concierge so that you can call ahead and have them take care of things for you.
May 27, 2013 | 8:36 am
#6
Join Date: Jul 2011
Posts: 333
If it's a 5-page, 1000 mile, multi-day, itinerary across 3 different modes of transport... no.
May 27, 2013 | 10:24 am
#7
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 18,249
There are two parts of the USA when it comes to tipping. There is NYC and there is everywhere else.
In NYC, you hand money to everyone within sight. In the rest of the country, it's much more rational.
But even in NYC, you wouldn't tip a concierge for something that doesn't require 'contacts.' The rule I follow is that there are no small concierge tips, the appropriate amount is either nothing (for almost everything, and certainly everything routine) or $20+ (for getting you something that you couldn't get on your own).
In NYC, you hand money to everyone within sight. In the rest of the country, it's much more rational.
But even in NYC, you wouldn't tip a concierge for something that doesn't require 'contacts.' The rule I follow is that there are no small concierge tips, the appropriate amount is either nothing (for almost everything, and certainly everything routine) or $20+ (for getting you something that you couldn't get on your own).
May 27, 2013 | 3:18 pm
#10
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
The concierge can also be really helpful with in-house issues too. If you are a regular, keeping the concierge on your team can help with room assignments, keeping you away from touring rock bands and the like.
May 28, 2013 | 2:16 pm
#12
Join Date: May 2004
Location: Toronto
Programs: SPG LT Plat, Hilton G,Priorty Club G, AC E
Posts: 2,979
Agree...
...asking for a resto reservation, directions, advice on a musuem or outlining things on a map...no big deal no tip needed.
Getting Canadien's tickets for a sold out game, ya that's $20 (keep in mind they are already getting a premium on the tickets as you never get them at face value).
Getting Canadien's tickets for a sold out game, ya that's $20 (keep in mind they are already getting a premium on the tickets as you never get them at face value).
May 28, 2013 | 9:07 pm
#14
Moderator: Manufactured Spending
Join Date: Jul 2011
Posts: 6,707
The rule for concierges is that you tip them for something you couldn't have done yourself. For example, if they make a reservation at a restaurant, you don't need to tip them. But if they use their personal contacts and influence to get you a table at a sold-out restaurant, a tip is appropriate.
Same for transportation arrangements. No need to tip for routine assistance, but you can tip to take advantage of his/her connections.
And I agree that tipping in the US is getting out of control, with the list of people to be tipped constantly growing and the standard amounts increasing. Don't feel pressured to tip anyone, even if they passive-aggressively ask for it.
Same for transportation arrangements. No need to tip for routine assistance, but you can tip to take advantage of his/her connections.
And I agree that tipping in the US is getting out of control, with the list of people to be tipped constantly growing and the standard amounts increasing. Don't feel pressured to tip anyone, even if they passive-aggressively ask for it.
May 29, 2013 | 2:42 am
#15
Join Date: Nov 2006
Location: MEL
Programs: DL, QF, QR Silver, Bonvoy Lifetime Gold
Posts: 7,315
I agree with roknroll; it doesn't have to look like you're doing something illegal; you can tip in plain sight.