Frequent Flyer Programs RIP
#1
Original Poster

Join Date: Nov 2012
Programs: Delta Gold
Posts: 182
Frequent Flyer Programs RIP
With there soon to be only 3 major carriers I predict that the airlines will continue to devalue the FF programs since most folks are captive to a network and don't really have much choice. Add to this the push for FCM and there is very little benefit left that you can't get with a credit card for each major.
But - there will probably be another wave of LCC once the big 3 get too big for their britches.
I will continue to fly Delta, because I don't have much choice, and will cheerfully accept whatever crumbs they throw my way....
It was a good run that is coming to a close
But - there will probably be another wave of LCC once the big 3 get too big for their britches.
I will continue to fly Delta, because I don't have much choice, and will cheerfully accept whatever crumbs they throw my way....
It was a good run that is coming to a close
#4


Join Date: Aug 2009
Location: HNL
Programs: AS/HA Silver | Former: DL Diamond, UA Gold, HA Pualani Gold
Posts: 387
Time will tell, but I'm not sure what the OP could be basing his judgment on.
We're the only country in the world that ever had the number of multi-hub carriers to choose from that we did.
If you lived in Frankfurt, you'd be hub captive to Lufthansa. Sure, you could fly to any other city on Alitalia, if you wanted to go through Rome or Milan. Or you could choose another country's flag carrier to go straight there.
That's no different than living in Atlanta and having the choice to fly Delta direct anywhere, or if heading to Phoenix, going direct on Arizona's "flag carrier" US Airways. Or connecting in another city via UA, JetBlue, Southwest, etc.
Even after the KLM-AirFrance-Alitalia deals, frequent flier programs are alive and well in Europe. If anything, they're harder to "game" with cheap fares, but the benefits are much better.
We're the only country in the world that ever had the number of multi-hub carriers to choose from that we did.
If you lived in Frankfurt, you'd be hub captive to Lufthansa. Sure, you could fly to any other city on Alitalia, if you wanted to go through Rome or Milan. Or you could choose another country's flag carrier to go straight there.
That's no different than living in Atlanta and having the choice to fly Delta direct anywhere, or if heading to Phoenix, going direct on Arizona's "flag carrier" US Airways. Or connecting in another city via UA, JetBlue, Southwest, etc.
Even after the KLM-AirFrance-Alitalia deals, frequent flier programs are alive and well in Europe. If anything, they're harder to "game" with cheap fares, but the benefits are much better.
#5
Join Date: Dec 2012
Posts: 1,117
Southwest is pretty big domestically, so it's more like 3.5 major carriers 
I agree that FF programs are being devalued, and I agree that a wave of LCC's or even some "regular" airlines will come, since overall capacity is probably reduced, compared to before the DL/NW, UA/CO, AA/US mergers.
I think that not only FFers will be disappointed with the new pay-for-everything flying experience, but also less frequent flyers who can reminisce about "how it used to be" and will be tempted to try a new airline, if one will be available, since their familiar airline gives them less for more.
It seems like a wave:
Lots of carriers and fierce competition drive prices down, capacity up, and airlines pull out all the stops to make their customers happy.
All this, however, leads to lower revenues and profits and eventually drives some of them into bankruptcy, which causes mergers and buyouts, reducing the number of carriers.
This, in turn, reduces competition, thus causing prices to go up, passengers get frustrated, and dreams of new carriers are born.

I agree that FF programs are being devalued, and I agree that a wave of LCC's or even some "regular" airlines will come, since overall capacity is probably reduced, compared to before the DL/NW, UA/CO, AA/US mergers.
I think that not only FFers will be disappointed with the new pay-for-everything flying experience, but also less frequent flyers who can reminisce about "how it used to be" and will be tempted to try a new airline, if one will be available, since their familiar airline gives them less for more.
It seems like a wave:
Lots of carriers and fierce competition drive prices down, capacity up, and airlines pull out all the stops to make their customers happy.
All this, however, leads to lower revenues and profits and eventually drives some of them into bankruptcy, which causes mergers and buyouts, reducing the number of carriers.
This, in turn, reduces competition, thus causing prices to go up, passengers get frustrated, and dreams of new carriers are born.
#6




Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,415
Well if you're a hub/route captive, you're SOL, but I think most people are still pretty satisfied with the UA and AA programs. (There a lot of complaints about UA but it's mostly about operational issues not MP.).
#7

Join Date: Oct 2006
Location: DTW
Programs: AA EXP, DL FO
Posts: 1,723
I agree. My guess is five years before most programs are gutted.
It's not so much the fact that we have three major carriers but the fact that loads are so high. The industry has finally "right sized" capacity and realized that profits are more important than non-stop growth at all costs.
It's not so much the fact that we have three major carriers but the fact that loads are so high. The industry has finally "right sized" capacity and realized that profits are more important than non-stop growth at all costs.
#8




Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,415
What a lot of you don't understand is that FF programs are not primarily about offering perks and rewarding loyalty. They're about price discrimination and you have to price discriminate to maximize profits and the best way to price discriminate is through FF programs.
#9
Join Date: Dec 2012
Posts: 1,117
Are there any FF programs (past or present) that do this?
#10
Suspended
Join Date: Dec 2009
Location: HKG
Programs: DL FO, UA, AA, AsiaMiles, SPG, HHonors
Posts: 7,982
Are there any FF programs (past or present) that do this?
#11
Join Date: Sep 2006
Location: LAX
Programs: Fallen DL DM (PM) 2MM
Posts: 4,783
If I weren't totally assimilated by the collective, I would pick the cheapest price within some travel time, connection, comfort parameters and the chances are that it would be on a bunch of other airlines. So SkyMiles drives business to Delta (in my case). No SkyMiles (or gutted SkyMiles) and I fly the cheapest.
Last edited by TheMadBrewer; Apr 8, 2013 at 1:31 am
#12




Join Date: Apr 2004
Posts: 1,614
With there soon to be only 3 major carriers I predict that the airlines will continue to devalue the FF programs since most folks are captive to a network and don't really have much choice. Add to this the push for FCM and there is very little benefit left that you can't get with a credit card for each major.
But - there will probably be another wave of LCC once the big 3 get too big for their britches.
I will continue to fly Delta, because I don't have much choice, and will cheerfully accept whatever crumbs they throw my way....
It was a good run that is coming to a close
But - there will probably be another wave of LCC once the big 3 get too big for their britches.
I will continue to fly Delta, because I don't have much choice, and will cheerfully accept whatever crumbs they throw my way....
It was a good run that is coming to a close
The move will be explained as a cost saving initiative, since it will permit the airlines to eliminate their FF infrastructures.
#13
FlyerTalk Evangelist




Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 17,171
I agree to some extend... I think we are going along the long road/hill of the effective dismantling/stripping of FF programs in general. Sure they may offer a few limited perks, however airlines themselves are actively commoditizing their own product. That results in little distinguishing differences between the airline products, and as a result drives more and more people to pick solely based on price.
As FF programs become less and less of an incentive, the ability for airlines to influence customers' price discrimination diminishes, so instead of pax looking for the best options from DL or AA or whoever, they will be looking at the best options from Expedia regardless of carrier etc.
As FF programs become less and less of an incentive, the ability for airlines to influence customers' price discrimination diminishes, so instead of pax looking for the best options from DL or AA or whoever, they will be looking at the best options from Expedia regardless of carrier etc.
#14
Join Date: Jan 2010
Programs: AA Plat 2MM/UA G MM/DL MM DM 2015/BA Silver/Hyatt Diamond
Posts: 3,103
Exactly. I don't check for the lowest price, I try to find the lowest price on Delta. Most of my travel is pretty much discretionary -- if I don't find a price I can live with on Delta then I most likely don't go or I change the trip parameters so the price is one I can live with.
If I weren't totally assimilated by the collective, I would pick the cheapest price within some travel time, connection, comfort parameters and the chances are that it would be on a bunch of other airlines. So SkyMiles drives business to Delta (in my case). No SkyMiles (or gutted SkyMiles) and I fly the cheapest.
If I weren't totally assimilated by the collective, I would pick the cheapest price within some travel time, connection, comfort parameters and the chances are that it would be on a bunch of other airlines. So SkyMiles drives business to Delta (in my case). No SkyMiles (or gutted SkyMiles) and I fly the cheapest.
The airlines use their FF programs as part of their product differentiation strategy. Convenience, onboard amenities, etc., are also part of this, of course.
Price discrimination is used by the revenue management guys and the $150 fee to change your ticket.
#15
A FlyerTalk Posting Legend




Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
Lots of things airlines do are partly for price discrimination. One big example would be advanced purchase and Saturday stay over fares, which tend to cause business travelers to pay more for tickets. On the FF side, an example would be not giving any or full miles on some discounted tickets, so that many FFers will buy more expensive fares in order to get the miles. One could analyze this as a bundles sale too, and treat flight versus flight and miles combination as different products being offered for sale, of course at different prices.

