Advice on rerouting issues due to monsoons
Apr 6, 2013 | 5:14 pm
#1
Original Poster
Join Date: Jul 2009
Posts: 20
Advice on rerouting issues due to monsoons
Hi all,
A friend is having issues with travel back to the states from Japan. He posted the following message on FB. I was wondering if anyone might have any advice I could pass on. Thanks in advance and apologies if there is a better forum for this.
--
We were supposed to fly back to Tokyo last night on ANA airlines, and then fly out of Tokyo back to Seattle (via Seoul ICN and Los Angeles LAX) this morning at 9:25am on Korean air. The two flights (Sapporo to Tokyo and Tokyo to Seattle) were booked separately and are unrelated.
Typhoons canceled all flights to Tokyo last night and today until at least noon. So we will miss the Tokyo to Seattle flight.
That flight was a promotional fare through orbitz and the whole roundtrip cost $500 (great price!)
Last night on the phone with Korean and orbitz the best we got was to change the flight and pay a change fee that includes the difference between what we paid for this flight ($250) and the current price of the new flight. So the change fee will be... basically crazy amounts of money.
I also tried to change things up so we could just fly from Sapporo to seoul and continue on the existing legs from there, but the answers I got were:
a) rerouting the flight itself: incurs the change fee and would have required 24 hours notice anyway.
b) just buying a new Sapporo to Seoul ticket and showing up there: doesn't work because the system requires us to get on the Tokyo to Seoul flight or it auto cancels the later legs.
c) buying the new ticket Sapporo to Seoul and changing our existing flight by just removing the first leg: even removing the leg would incur the change fee.
Does anyone know any loopholes here to get any of these to work without essentially paying up to the price of a new no-notice ticket? Or had any luck smooth-talking airline reps into bending rules? (Language barrier isn't helping here, unfortunately.)
A friend is having issues with travel back to the states from Japan. He posted the following message on FB. I was wondering if anyone might have any advice I could pass on. Thanks in advance and apologies if there is a better forum for this.
--
We were supposed to fly back to Tokyo last night on ANA airlines, and then fly out of Tokyo back to Seattle (via Seoul ICN and Los Angeles LAX) this morning at 9:25am on Korean air. The two flights (Sapporo to Tokyo and Tokyo to Seattle) were booked separately and are unrelated.
Typhoons canceled all flights to Tokyo last night and today until at least noon. So we will miss the Tokyo to Seattle flight.
That flight was a promotional fare through orbitz and the whole roundtrip cost $500 (great price!)
Last night on the phone with Korean and orbitz the best we got was to change the flight and pay a change fee that includes the difference between what we paid for this flight ($250) and the current price of the new flight. So the change fee will be... basically crazy amounts of money.
I also tried to change things up so we could just fly from Sapporo to seoul and continue on the existing legs from there, but the answers I got were:
a) rerouting the flight itself: incurs the change fee and would have required 24 hours notice anyway.
b) just buying a new Sapporo to Seoul ticket and showing up there: doesn't work because the system requires us to get on the Tokyo to Seoul flight or it auto cancels the later legs.
c) buying the new ticket Sapporo to Seoul and changing our existing flight by just removing the first leg: even removing the leg would incur the change fee.
Does anyone know any loopholes here to get any of these to work without essentially paying up to the price of a new no-notice ticket? Or had any luck smooth-talking airline reps into bending rules? (Language barrier isn't helping here, unfortunately.)
