Hotel Services Sanity Check
Dec 11, 2012, 1:29 am
#31
Join Date: Aug 2008
Location: PDX
Programs: DL, UA, AA, BA, AS, SPG, MR, IHG, PC
Posts: 862
Final word: after contact with higher management, have received an apology accepting responsibility on the part of the hotel for not being properly prepared and staffed. That closes it as far as I am concerned, will use this chain again but probably not the property in question.
