Passengr usage fee
Sep 7, 2011 | 2:51 pm
#1
Original Poster
Join Date: Sep 2011
Posts: 1
Passengr usage fee
I recently booked a flight to Jamacia on Spirit and all the different amounts listed under taxes and fees was pretty straight forward except the $75.96 passenger usage fee. I researched this and found that spirit was charging this under taxes and fees instead of including it in the actual price of the ticket which got them in trouble with the D.O.T. I called customer service and they said it was govt fee but I don't think so can anyone tell me what this fee is?
Sep 7, 2011 | 11:10 pm
#2
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Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Some airlines such as Air Canada charges extra fees because its unregulated.. This is a common practice..
I would recommend that you shop for the best overall price and forget about the tax and fees details..
btw.. Welcome to FlyerTalk..
I would recommend that you shop for the best overall price and forget about the tax and fees details..
btw.. Welcome to FlyerTalk..
Sep 8, 2011 | 1:08 pm
#4
In Memoriam
Join Date: Feb 2000
Location: Easton, CT, USA
Programs: ua prem exec, Former hilton diamond
Posts: 31,801
They will continue to do this until the new regulations take effect and require the total price to be shown.
It really doesn't matter, I don't care if my ticket is $1 and the taxes and fees $299 or the ticket is $299 and the taxes and fees $1, either way I'm paying $300 to board the plane.
It really doesn't matter, I don't care if my ticket is $1 and the taxes and fees $299 or the ticket is $299 and the taxes and fees $1, either way I'm paying $300 to board the plane.
Sep 8, 2011 | 11:45 pm
#5
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Location: Calgary, Alberta
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Sep 8, 2011 | 11:51 pm
#6
Ambassador: LATAM
Join Date: Aug 2010
Location: PNA
Programs: BAEC & Iberia
Posts: 4,649
Twice I have flown FLL to BOG and twice they have taken my luggage to BOG but left me in FLL
This thread has got me thinking that I must have paid the baggage fees but not the passenger usage fee.
This thread has got me thinking that I must have paid the baggage fees but not the passenger usage fee.
Nov 13, 2011 | 8:36 pm
#7
Join Date: Nov 2011
Posts: 5
Passenger Usage Fee
Spirit Airlines is an "a la carte" airline. They have unbundled every product and service imaginable when you fly. The Passenger Usage Fee is a fee for booking your reservation online or via the reservation center. You can avoid the fee by purchasing your ticket at the airport ticket counter. (I know; I've done it several times.) Currently, between LAS and LAX, they have hiked the PUF from $8.99 to $16.99 one way. If they aren't careful, they will outprice themselves!
Nov 13, 2011 | 11:22 pm
#8
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Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Spirit Airlines is an "a la carte" airline. They have unbundled every product and service imaginable when you fly. The Passenger Usage Fee is a fee for booking your reservation online or via the reservation center. You can avoid the fee by purchasing your ticket at the airport ticket counter. (I know; I've done it several times.) Currently, between LAS and LAX, they have hiked the PUF from $8.99 to $16.99 one way. If they aren't careful, they will outprice themselves!
Thanks for weighing in.. Spirit being aggressive on the pricing breakdown, I agree won't be doing themselves any favors for future business and customer loyalty..
