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Question: Will I be in trouble ?

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Old Jun 19, 2011 | 1:37 pm
  #1  
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Question: Will I be in trouble ?

Hello all,

I recently purchased an e-ticket with TAM airlines. But the name is in the wrong order.

In my passport it says:

surname: Imambaks
name: Djankie Ina Andj

My E-ticket says: IAIMAMBAKS\DJANKIEMR

I already called TAM airlines, and they told me that the name cannot be changed, and thus I had to cancel the ticket and order a new one (cost me 1000 euro).


But he also said I should be OK since the initials are in my passport. But still he told me that the protocal for him was to tell me that I have to cancel and order a new one.


So what do you think, will I get through? And shall I check-in on the internet, or just check in at the airport?


Thank you vm.

Last edited by Djankie; Jun 20, 2011 at 10:00 am
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Old Jun 19, 2011 | 1:52 pm
  #2  
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Originally Posted by Djankie
Hello all,

I recently purchased an e-ticket with TAM airlines. But the name is in the wrong order.

In my passport it says:

surname: Imambaks
name: Djankie Ina Andj

My E-ticket says: IAIMAMBAKS\DJANKIEMR

I already called TAM airlines, and they told me that the name cannot be changed, and thus I had to cancel the ticket and order a new one (cost me 1000 euro).


But he also said I should be OK since the initials are in my passport. But still he told me that the protocal for him was to tell me that I have to cancel and order a new one.


So what do you think, will I get through? And shall I check-in on the internet, or just check in at the airport?


Thank you vm.
It looks right to me - the surname comes before the \
DesertNomad is offline  
Old Jun 19, 2011 | 1:55 pm
  #3  
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yeah but the middlename (firstname) is also before the \

It should be like this:

IMAMBAKS\DjankieIAMR
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Old Jun 19, 2011 | 4:45 pm
  #4  
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I don't see any problem with that ticket
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Old Jun 19, 2011 | 5:23 pm
  #5  
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I replied, realised I had misread one important detail of the OP's post, so edited my original post to replace it by "please delete".

I've now come back to find that the two subsequent posters may also have missed that important small detail of the OP's post.

The OP's surname is

Imambaks

The surname printed on the ticket it

IAIMAMBAKS

(emphasis mine)

- i.e., there are two letters there that shouldn't be there.

It's not just a case of the middle names being missing (as I thought when I wrote the original version of my post), it's a case of the middle names having got merged into the last name.

So - the surname in the passport and the surname on the ticket don't match, which means there IS a potential problem.

Last edited by Aviatrix; Jun 20, 2011 at 2:15 am Reason: Complete rewrite!
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Old Jun 19, 2011 | 7:04 pm
  #6  
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No problem..

If you're still worried.. call the airline and ask..

Post your results back here!
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Old Jun 19, 2011 | 7:51 pm
  #7  
 
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Originally Posted by Ancien Maestro
If you're still worried.. call the airline and ask..
Originally Posted by Djankie
I already called TAM airlines, and they told me that the name cannot be changed, and thus I had to cancel the ticket and order a new one (cost me 1000 euro).
Looks fine to me though.
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Old Jun 19, 2011 | 8:11 pm
  #8  
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Originally Posted by sbbutler93
Looks fine to me though.
To clarify.. I meant to double check that the passport names and corresponding names on the BP would be accepted no problem when checking in and boarding..
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Old Jun 20, 2011 | 9:42 am
  #9  
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hmm ok. I will be departing 6th of july. I will keep you guys updated. Perhaps I'm lucky and they dont notice it (as most of you did not).

Otherwise I'm screwed!
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Old Jun 20, 2011 | 11:58 am
  #10  
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You're generally allowed 3 characters mis-matched anyways. On top of that, in this case it is just that they are possibly in the wrong order rather than just wrong. So long as you have documentation that shows your full name and you can easily explain that those are your initials I wouldn't worry at all.
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