Excessive (?) schedule padding on UA?
#1
Original Poster




Join Date: Dec 2002
Location: SFO
Posts: 4,198
Excessive (?) schedule padding on UA?
I was looking up JFK-SFO schedules and noticed that some of the flights have an estimated flight time of nearly 7 hours. Needless to say, almost all of them arrive well before that.
Case in point, UA 7 dep JFK 8:15am, arr SFO 12:02pm. And sure enough, the flight arrives at least 45 minutes earlier.
I understand jetstream, yadda yadda can change on a daily (hourly) basis, but I couldn't help but wonder if UA was doing this to improve their stats? Maybe I'm a closet conspiracy theorist, but just saying ...
Case in point, UA 7 dep JFK 8:15am, arr SFO 12:02pm. And sure enough, the flight arrives at least 45 minutes earlier.
I understand jetstream, yadda yadda can change on a daily (hourly) basis, but I couldn't help but wonder if UA was doing this to improve their stats? Maybe I'm a closet conspiracy theorist, but just saying ...
#4
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JFK-SFO in September. We departed 45 minutes late, due to ATC.. Landed at SFO an hour early!
#5
Moderator: United Airlines




Join Date: Jun 2007
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scheduling padding?? nothing new (and not unique to UA)
http://www.flyertalk.com/forum/unite...010-stats.html
http://www.flyertalk.com/forum/unite...ing-field.html
http://www.flyertalk.com/forum/unite...ic-flight.html
http://www.flyertalk.com/forum/unite...me-2009-a.html
http://www.flyertalk.com/forum/unite...010-stats.html
http://www.flyertalk.com/forum/unite...ing-field.html
http://www.flyertalk.com/forum/unite...ic-flight.html
http://www.flyertalk.com/forum/unite...me-2009-a.html
#6
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#7


Join Date: Dec 2009
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One negative effect is that this practice impacts the connections you are legally able to book. And this can lead to some very long layover times if you are unsuccessful in standing by for an earlier connection after you land significantly earlier than your scheduled time. There are, to be sure, worse things to contend with than an early arrival! But at the end of the day, these heavily padded schedules are just another example of UA marketing sacrificing service for sound bytes.
On the bright side, they do appear to have dropped that "We're No. 1" nonsense marketing campaign. Or have I just mentally filtered it out?
On the bright side, they do appear to have dropped that "We're No. 1" nonsense marketing campaign. Or have I just mentally filtered it out?
#8
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Join Date: Apr 2009
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Posts: 1,614
Schedule padding can be a double edged sword, pad too much and you will reduce your utilization of your planes. In my transcon trips westbound, I usually assume 7 hours for the flight anyways. 1 hour every 500 miles plus 1 hour westbound, minus 1 hour eastbound
#9


Join Date: Jun 2004
Location: What I write is my opinion alone..don't read into it anything not written.
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The (2) options to do with the airframe are a) park it, and increase ground time, or b) increase block time. Both options increase schedule and aircraft reliability.
#11


Join Date: Aug 2005
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This comes in very handy if there are any irrops (ATC, weather etc.). I have been on several CO flights in the past where there are minimal schedule padding and a 20 minute delay in departure usually results in a 10-15 minute delay in arrival (not much, but when your departing gate is at the other end of IAH, it's a difference between walking and sprinting).
Plus, IMO general fliers usually appreciates that "We're early" announcements instead of "We're late 5 minutes" and they don't know how much UA pads its schedule.
Plus, IMO general fliers usually appreciates that "We're early" announcements instead of "We're late 5 minutes" and they don't know how much UA pads its schedule.
#12


Join Date: Jan 2009
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#13
Moderator: United Airlines




Join Date: Jun 2007
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Believe the top two customer dissatisfiers for air travel are
-- schedule issues
-- auxiliary fees
Across the board for the industry, schedule padding has significant improved the performance to a top dissatisfier. Believe most of the traveling public would veiw the present situation as a positive.
-- schedule issues
-- auxiliary fees
Across the board for the industry, schedule padding has significant improved the performance to a top dissatisfier. Believe most of the traveling public would veiw the present situation as a positive.
#14
Join Date: Mar 2011
Programs: UA 1K
Posts: 1
This was also discussed in the WSJ a year ago:
http://online.wsj.com/article/SB1000...789789222.html
http://online.wsj.com/article/SB1000...789789222.html
#15
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And as FT experiences and the literature show, it isn't limited to UA. Please follow the thread in the TravelBuzz forum. Ocn Vw 1K, Moderator.


