Go Back  FlyerTalk Forums > Travel&Dining > TravelBuzz
Reload this Page >

Father/son boarding pass issue

Community
Wiki Posts
Search

Father/son boarding pass issue

Thread Tools
 
Search this Thread
 
Old Mar 1, 2011, 9:56 am
  #1  
Original Poster
 
Join Date: Mar 2011
Posts: 3
Father/son boarding pass issue

Just wondering if anyone else has had this issue and also don't understand why the airlines don't notifiy customers of this issue.

I flew with my familiy on Delta airlines last year. All tickets were bought and paid for 4 months before the departure. When we arrived at the airport 2 hours prior to departure, they would only issue ONE boarding pass for me and my 2 year old son (who is a Jr.). The only explaination given was that since we have the same name, they could only give us one boarding pass. Since the flight was sold out, despite that fact that we paid for all 3 tickets months before, we could only use 2 tickets. So my wife and son were forced to fly on without me and I was finally put on a flight 6 hours later and met them at our destination. Our return trip was only uneventful due to me calling the airline well in advance of our return to "split" the reservation into two separate confirmations so that both boarding passes would be issued.

Since that time, we have booked all trips separately to avoid any boarding pass issues. Has anyone else experienced this problem?
beachjunkie is offline  
Old Mar 1, 2011, 10:03 am
  #2  
FlyerTalk Evangelist
 
Join Date: Feb 2010
Posts: 13,573
That is crazy! Tons of people have shared names - my friend's little boy is [same name] Jr. and flies with his dad all the time.
emma69 is offline  
Old Mar 1, 2011, 10:13 am
  #3  
Flyertalk Evangelist and Moderator: Coupon Connection and Travel Products
 
Join Date: Jul 2000
Location: Milton, GA USA
Programs: Hilton Diamond, IHG Platinum Elite, Hyatt Discoverist, Radisson Elite
Posts: 19,040
Is there anything else to this story? Seems unusual that this would have happened this way... as Emma said.... many father/sons with same name probably travel together. I am curious... did you leave off the "Jr" in the ticket? So it did look like the same person?
wharvey is offline  
Old Mar 1, 2011, 10:13 am
  #4  
 
Join Date: Sep 2002
Location: Orlando, FL, US
Programs: DL-Dirt Medallion;US-Cast Iron Preferred; HH-Gold; Avis First
Posts: 3,617
Never heard of such a thing, what airline was it?
djk7 is offline  
Old Mar 1, 2011, 10:14 am
  #5  
Original Poster
 
Join Date: Mar 2011
Posts: 3
I aqree! I have searched and searched and have found NO ONE else that has had this same problem. The last time that we booked with SW, the reservations clerk seemed to understand why that was an issue so she gave us separate confirmation numbers. But still NOTHING on any of the airline websites.
beachjunkie is offline  
Old Mar 1, 2011, 10:19 am
  #6  
Original Poster
 
Join Date: Mar 2011
Posts: 3
I honestly don't remember if the reservation was made as Jr and Sr and I'm not even sure if the website allowed for the suffix (although I know that Southwest does). One of the gate attendants for Delta told us to just buy my son's ticket under his middle name. Sounds simple enough, but I was under the impression that you had to buy tickets under the legal name, which I did. My biggest complaint is that Delta charged us for all 3 tickets and didn't even notice the issue.
beachjunkie is offline  
Old Mar 1, 2011, 10:51 am
  #7  
Suspended
 
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Don't want to step on toes.. but I would have to say a bit of compensation is in order for the dropped ball.
Ancien Maestro is offline  
Old Mar 1, 2011, 5:28 pm
  #8  
Moderator: Information Desk, Women Travelers, FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Chicago, IL, USA
Programs: AA Gold
Posts: 15,655
One suggestion:

Next time you're flying together, make sure that each of your frequent flier numbers are attached to your tickets. Then at the airport, print your boarding pass using the "search for flight using FF#" option at one of the check-in kiosks.
chgoeditor is offline  
Old Mar 1, 2011, 5:42 pm
  #9  
FlyerTalk Evangelist
 
Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 10,689
Just add Jr or Sr to the name of flyers. There is a suffix field to add that in with DL.
tentseller is offline  
Old Mar 2, 2011, 2:53 pm
  #10  
 
Join Date: Oct 2006
Posts: 950
Originally Posted by beachjunkie
I aqree! I have searched and searched and have found NO ONE else that has had this same problem. The last time that we booked with SW, the reservations clerk seemed to understand why that was an issue so she gave us separate confirmation numbers. But still NOTHING on any of the airline websites.
bookings with same firstname/name on different pnr could even lead to one of them being cancelled by airline revenue management as duplicate booking.
Mynameismud is offline  
Old Mar 2, 2011, 3:45 pm
  #11  
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,606
Wirelessly posted (BlackBerry8530/5.0.0.601 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417)

Suggest that the OP contact George Foreman for advice.

http://unasked.com/question/view/id/5573
guv1976 is offline  
Old Mar 2, 2011, 10:29 pm
  #12  
 
Join Date: Oct 2010
Location: BOS
Posts: 814
Can't a child age 2 and under fly without a ticket? Plus they don't need ID, so you could sneak a 3 year old on free, too.

This is absolutely ridiculous. A common name like "Ryan Thomas" or something could easily have two people totally un-related flying on the same flight. Will one of them be screwed by the airline?
xSTRIKEx6864 is offline  
Old Mar 2, 2011, 11:17 pm
  #13  
Suspended
 
Join Date: Jan 2011
Posts: 13
So ridiculous how can they do that, this is very common that people usually put their son's name over there name and put jr. at last.
shailenderkumar is offline  
Old Mar 2, 2011, 11:24 pm
  #14  
Suspended
 
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Originally Posted by xSTRIKEx6864
Can't a child age 2 and under fly without a ticket? Plus they don't need ID, so you could sneak a 3 year old on free, too.
3 year olds are techinically require by FAA to purchase their own seat.
Ancien Maestro is offline  
Old Mar 3, 2011, 11:46 am
  #15  
 
Join Date: Feb 2007
Programs: DL Plat, Marriott Gold
Posts: 1,314
DL policy states that a child can fly without a ticket only if under age two. Sounds like OP's 2 year old son needed a ticket.

Agree with the earlier suggestions to add suffixes and frequent flyer numbers to the next reservations.
MarqFlyer is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.