TripCase
#1
Original Poster
Join Date: Jun 2013
Programs: OW Emerald SPG Platinum/Lifetime Gold
Posts: 343
TripCase
The Sabre site VirtuallyThere.com appears to have vanished and been replaced by something called tripcase which seems vastly inferior. Anyone have the scoop on this?
#3
FlyerTalk Evangelist




Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,326
Virtuallythere replaced by Tripcase!
My Flights app. reports it can no longer find my (VA) SABRE itineries.
Going to Virtuallythere.com and plugging in the PNR/Name results in a forwarding to TripCase.
Doing some searches I found this: http://www.tsiusa.com/x/Trip Case re...ally There.pdf
Precious little else though.
Going to Virtuallythere.com and plugging in the PNR/Name results in a forwarding to TripCase.
Doing some searches I found this: http://www.tsiusa.com/x/Trip Case re...ally There.pdf
Precious little else though.
#5



Join Date: May 2009
Location: GLA
Posts: 1,265
I've bought a few tickets with Cambodia Angkor Air recently, and have started getting emails from TripCase about these flights. The emails come from TripCase, not the airline, and tell me when the flight leaves and asks me to sign up for a TripCase account.
The TripCase email call me by my first and middle name. My middle name is not on the internet and I don't use it for anything but flights, so it is sort of startling to see it on an email. This may sound crazy, but having my middle name on an unwanted email feels invasive, somehow.
I understand that CAA works with TripCase. However, I've already gotten an email directly from CAA about when my flight departs (several, actually), so why am I getting another from TripCase asking me to create an account with them? I never asked to be on their mailing list and it feels really spammy.
I know the solution is to unsubscribe (from these emails I didn't sign up for in the first place) but am I the only one bothered by this?
The TripCase email call me by my first and middle name. My middle name is not on the internet and I don't use it for anything but flights, so it is sort of startling to see it on an email. This may sound crazy, but having my middle name on an unwanted email feels invasive, somehow.
I understand that CAA works with TripCase. However, I've already gotten an email directly from CAA about when my flight departs (several, actually), so why am I getting another from TripCase asking me to create an account with them? I never asked to be on their mailing list and it feels really spammy.
I know the solution is to unsubscribe (from these emails I didn't sign up for in the first place) but am I the only one bothered by this?
#6




Join Date: Nov 2009
Location: La Jolla, California
Programs: KrisFlyer Gold, SWA CP
Posts: 1,132
I've bought a few tickets with Cambodia Angkor Air recently, and have started getting emails from TripCase about these flights. The emails come from TripCase, not the airline, and tell me when the flight leaves and asks me to sign up for a TripCase account.
The TripCase email call me by my first and middle name. My middle name is not on the internet and I don't use it for anything but flights, so it is sort of startling to see it on an email. This may sound crazy, but having my middle name on an unwanted email feels invasive, somehow.
I understand that CAA works with TripCase. However, I've already gotten an email directly from CAA about when my flight departs (several, actually), so why am I getting another from TripCase asking me to create an account with them? I never asked to be on their mailing list and it feels really spammy.
I know the solution is to unsubscribe (from these emails I didn't sign up for in the first place) but am I the only one bothered by this?
The TripCase email call me by my first and middle name. My middle name is not on the internet and I don't use it for anything but flights, so it is sort of startling to see it on an email. This may sound crazy, but having my middle name on an unwanted email feels invasive, somehow.
I understand that CAA works with TripCase. However, I've already gotten an email directly from CAA about when my flight departs (several, actually), so why am I getting another from TripCase asking me to create an account with them? I never asked to be on their mailing list and it feels really spammy.
I know the solution is to unsubscribe (from these emails I didn't sign up for in the first place) but am I the only one bothered by this?
You didn't ask for a lecture on 'privacy on the Internet' so I won't give you one. But you don't have any so just get used to it.
#7



Join Date: May 2009
Location: GLA
Posts: 1,265
Hmmm. I use TripCase, but only because my TA uses it. I'd give it a rating of 5-6 on a scale of 10. It is good enough to keep and doesn't suck enough to bother finding an alternative. Somehow, you ended up on the SPAM list for TripCase, probably from the airline or your TA. If you don't have an account, I'd just tag anything from TripCase as SPAM and be done with it.
You didn't ask for a lecture on 'privacy on the Internet' so I won't give you one. But you don't have any so just get used to it.
You didn't ask for a lecture on 'privacy on the Internet' so I won't give you one. But you don't have any so just get used to it.
I understand that there's no privacy on the internet, but companies who take advantage of that fact are scummy. IMO.
#8



Join Date: Jun 2012
Posts: 3,697
If CAA did disclose it under their verbose TOS, then it's your fault for not reading it (and also every company's fault for having a long verbose TOS that no one reads)
If tripcase continues to spam you after you unsubscribe, then talk to their regulator (they're owned by sabre , located in usa, so the Canspam act should apply... Not all emails from them would qualify as spam though, eg if airline uses them to send actual useful transactional stuff like flight confirmation emails)
Regardless, it's a free market. Now that you know CAA gives info to tripcase:
1) stop using CAA (too bad if there are no alternative flights)
2) complain to CAA. Enough people complain, they'll stop using tripcase
Good luck with (2)... Sabre owns a lot of other companies too
#10



Join Date: May 2009
Location: GLA
Posts: 1,265

And yes, it's a free market, but an American company taking advantage of poor data protection rules in developing countries is not something that engenders a lot of confidence for me.
#11



Join Date: Jun 2012
Posts: 3,697
https://krebsonsecurity.com/2017/05/...pitality-unit/
weeeeeeee (though it's Sabre's hotel system, not airline)
weeeeeeee (though it's Sabre's hotel system, not airline)
#12


Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,969
TripCase Text Message Offering Flight Alerts
Never really heard of tripcase, but I got a TEXT message asking if I wanted "flight alerts"
How did they get my phone number?
How do they even know I fly?
I had to look them up to even know what it is (I guess it's a bit like tripit - which I do use)
Scary!
How did they get my phone number?
How do they even know I fly?
I had to look them up to even know what it is (I guess it's a bit like tripit - which I do use)
Scary!
#14


Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,969
No, no travel agent except citi prestige concierge for hotel - no flights booked with them and the text specified flight alerts.
How would tripcase even get my data from Sabre (or others) without my knowledge or consent - no privacy for (my name) and phone number - or could it be some kind of text spam since it was sent to my phone number but without my name?
How would tripcase even get my data from Sabre (or others) without my knowledge or consent - no privacy for (my name) and phone number - or could it be some kind of text spam since it was sent to my phone number but without my name?
#15




Join Date: Nov 2009
Location: La Jolla, California
Programs: KrisFlyer Gold, SWA CP
Posts: 1,132
TripCase is a Sabre program. My TA sends me links for hotel reservations that automatically get posted to my TripCase account.
I suspect this is an internet cookie thing. Perhaps the hotel uses Sabre and that is where your cell number was harvested.
I wouldn't sweat this, unless you are really worried about privacy. If you are worried about privacy, learn to not worry, because there isn't any.
I suspect this is an internet cookie thing. Perhaps the hotel uses Sabre and that is where your cell number was harvested.
I wouldn't sweat this, unless you are really worried about privacy. If you are worried about privacy, learn to not worry, because there isn't any.


