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-   -   Google Flights - Changes, Updates, Glitches and Help [consolidated thread] (https://www.flyertalk.com/forum/travel-tools/1707354-google-flights-changes-updates-glitches-help-consolidated-thread.html)

rustykettel Jun 14, 2018 10:04 pm

Was using the older version about ten minutes ago. When I came back, it couldn't connect to the server and refresh sent me to the new Flights.

What a POS.

MaxVO Jun 15, 2018 4:40 am

Right now I can't get any tricks to bring back the old version -- all browsers, private modes, user agents all bow to the new evil master. :mad:
Time to explore other alternatives perhaps?
Any ideas are welcome.

RunningforMiles Jun 15, 2018 5:13 am


Originally Posted by MaxVO (Post 29869404)
Right now I can't get any tricks to bring back the old version -- all browsers, private modes, user agents all bow to the new evil master. :mad:
Time to explore other alternatives perhaps?
Any ideas are welcome.

Still working for me using https://www.google.com/flights/?f=0

MaxVO Jun 15, 2018 5:49 am


Originally Posted by RunningforMiles (Post 29869471)
Still working for me using https://www.google.com/flights/?f=0

This gave me hope, so I thought of one last combo to try: Private Mode + Opera + VPN.
Bingo -- let it me stay on the old site when I hit a Turkish-assigned IP (no luck with any others). Still a very tenuous situation.

Great_circle Jun 15, 2018 8:43 am

?f=0 still works perfect for me (Safari on the Ipad Air and Mozilla Firefox on the desktop)

Great_circle Jun 15, 2018 8:46 am


Originally Posted by rill2503456 (Post 29867994)
Unfortunately I had a friend at Google tell me that they're turning down the old version. I can't get the f=SEL trick to work anymore and I think it's safe to say all traces of the usable version of Google Flights will be gone soon.

Off topic, could you friend explain at all what the reason is behind all this? (I suspect better support for online marketing and processing of big data etc)

rill2503456 Jun 15, 2018 12:17 pm


Originally Posted by Great_circle (Post 29869988)


Off topic, could you friend explain at all what the reason is behind all this? (I suspect better support for online marketing and processing of big data etc)

My guess would be that it's supposed to be an easier UI for people who want to casually book flights (as opposed to the FT community). A lot of the old features of GF were kind of buried in menus. Good for us because we knew exactly where the menus were but probably bad for their usage metrics.
The main thing I hate is how laggy the UI is (although it's gotten better since the early days) and random bugs that pop up (my search got "stuck" and I had to refresh the page/start a new search once or twice).

Anyways, I'll ask and see if I can find the "real" answer.

Great_circle Jun 15, 2018 3:42 pm


Originally Posted by Great_circle (Post 29869980)
?f=0 still works perfect for me (Safari on the Ipad Air and Mozilla Firefox on the desktop)

Replied too soon, old version is gone now :-(

goodtasting Jun 16, 2018 3:59 am


Originally Posted by Great_circle (Post 29871302)


Replied too soon, old version is gone now :-(

what a shame! i LITERALLY just used this last night before i went to bed

Frayed_Yak Jun 16, 2018 9:32 am

I hope people provide feedback to make them reconsider....I really dislike this new Google Flights and much prefer the faster, lightweight old version.

LRD Jun 16, 2018 12:58 pm

I thought I'd check-out the Google Product Forums. . . figured there would be global cry of dismay, channeled into billions of complaint-posts - and, perhaps, some postings from Google engineers on why they made the change, and if there might be some work-arounds to get the old functionality back.

And, I found . . . nothing!

Either my search skills have deteriorated or the rest of the world hasn't yet noticed/doesn't care.

I would be very grateful if someone could post a link to a meaningful discussion on the subject.

RunningforMiles Jun 18, 2018 10:12 am

This really sucks, I am working on a multi-stop TPAC itinerary and it's driving me nuts. It's frustrating as it's taking so much longer than with the old version, I had to come vent :rolleyes:

Paella747 Jun 18, 2018 12:07 pm


Originally Posted by RunningforMiles (Post 29878836)
This really sucks, I am working on a multi-stop TPAC itinerary and it's driving me nuts. It's frustrating as it's taking so much longer than with the old version, I had to come vent :rolleyes:


^ Yes!!! And when you're checking multiple cities, it doesn't show the airport code anymore, and instead switches to a name.

When I'm checking BRU, it changes to "City of Brussels" which then 'shortens' to "City of....." ( literally! and then nothing else! just "City of....." ) instead of just "BRU". So it's hard to tell which cities you have already entered. So many annoying little quirks like that, which were not there before....
I'm a bit sad that I don't have a simple, fun search engine to play with anymore......

RunningforMiles Jun 18, 2018 12:48 pm


Originally Posted by Paella747 (Post 29879287)
^ Yes!!! And when you're checking multiple cities, it doesn't show the airport code anymore, and instead switches to a name.

When I'm checking BRU, it changes to "City of Brussels" which then 'shortens' to "City of....." ( literally! and then nothing else! just "City of....." ) instead of just "BRU". So it's hard to tell which cities you have already entered. So many annoying little quirks like that, which were not there before....
I'm a bit sad that I don't have a simple, fun search engine to play with anymore......

Same, completely agree about multiple airports! Every time I clicked on the airport dialogue box it became so laggy. I really hope someone builds a third party Chrome extension that transforms it into the old UI, I wish I had the skill to myself. If ITA power tools are possible, this must be.

Great_circle Jun 19, 2018 12:31 am

Deleted

youranut Jun 23, 2018 11:08 am

In the past I would google an airline and the first result would be a google flights link. I would click it and it would take me to a google flights page that restricted the results to that airline. I could use the map search to find the cheapest destinations for that airline only. Now I have a use for that function and can't figure out how to limit the search to one airline. The link I that was in the google results is no longer there. Has that function been removed or just made hard to find?

Zorak Jun 23, 2018 6:24 pm


Originally Posted by youranut (Post 29898276)
In the past I would google an airline and the first result would be a google flights link. I would click it and it would take me to a google flights page that restricted the results to that airline. I could use the map search to find the cheapest destinations for that airline only. Now I have a use for that function and can't figure out how to limit the search to one airline. The link I that was in the google results is no longer there. Has that function been removed or just made hard to find?

It still seems like it's possible -- there is still an "Airline" dropdown on the search results page -- the catch is that you have to perform an actual search and get flight results before you can narrow it down to a specific airline or alliance (I think that's how it behaved before, but have already forgotten :))

Once you have a results page the "Airline" dropdown is in the upper right. You can then select airline(s) and then delete the destination airport to get a map page with results restricted to that airline. Like everything else about the "New Coke" interface it's a degraded user experience in responsiveness and speed compared to before though :(

(Above comments apply to the desktop web interface; on a mobile web browser you get a more compact interface which seems to have an airline dropdown from the get-go although I haven't tried it out)

youranut Jun 24, 2018 7:18 am


Originally Posted by Zorak (Post 29899395)
It still seems like it's possible -- there is still an "Airline" dropdown on the search results page -- the catch is that you have to perform an actual search and get flight results before you can narrow it down to a specific airline or alliance (I think that's how it behaved before, but have already forgotten :))

Once you have a results page the "Airline" dropdown is in the upper right. You can then select airline(s) and then delete the destination airport to get a map page with results restricted to that airline. Like everything else about the "New Coke" interface it's a degraded user experience in responsiveness and speed compared to before though :(

(Above comments apply to the desktop web interface; on a mobile web browser you get a more compact interface which seems to have an airline dropdown from the get-go although I haven't tried it out)

Thank you! You are a genius! It works just like it did before........ just had to know how to get to it.

Unfortunately I am an iPhone user so I don't get the actual mobile app. I get the mobile webpage but your instructions worked for it as well.

As for the "new coke" verdict I think I like it.......now. One thing I've noticed lately is that the map search is much better at displaying fares than it used to be. In the past I would zoom in on the Caribbean to see which destinations were cheap. Usually only about 10 or so locations would produce prices on the map, the rest you would actually have to search for. Now prices appear on almost all destinations when I zoom in. My only complaint now is that I have to zoom in to see the lowest fares. When I have the whole Caribbean in view the cheapest fares don't show.


Now if only google flights worked with southwest airlines........

BThumme Jun 25, 2018 8:14 am

I try to search the explore map ignoring ua basic fares, but the explore map only shows basic fares, even if I've selected "show fees with bags". Once the price changes and I go back to the map, it only shows the BE fares (unless the cheapest fare isn't B.E)

After spending 20 minutes, everything is just so slow. It's constantly loading it seems like. I have to search, then filter. I would much rather filter then search. Always feels like a 2 second or so response time for every input.

island82 Jun 25, 2018 11:18 am

anyone having issues with GF deeplinking to AA search results for itineraries that is not exUS? Searched for exAsia to US flights and when clicking on book with AA link I get:
"Connection to the MSE gateway failed"

RunningforMiles Jun 26, 2018 5:40 am


Originally Posted by island82 (Post 29904856)
anyone having issues with GF deeplinking to AA search results for itineraries that is not exUS? Searched for exAsia to US flights and when clicking on book with AA link I get:
"Connection to the MSE gateway failed"

Yes been getting the same for non-US sites, and “Something went wrong” for the US site. Also getting the same MSE gateway error using ITA Power Tools, but bookwithmatrix seems to be working linking to AA.

island82 Jun 26, 2018 6:29 am


Originally Posted by RunningforMiles (Post 29907606)


Yes been getting the same for non-US sites, and “Something went wrong” for the US site. Also getting the same MSE gateway error using ITA Power Tools, but bookwithmatrix seems to be working linking to AA.

Ok thanks, so Im not the only one. If only bookwithmatrix can be routed to the appropriate non-US AA sites instead of the US AA site...

RunningforMiles Jun 26, 2018 3:36 pm


Originally Posted by island82 (Post 29907723)
Ok thanks, so Im not the only one. If only bookwithmatrix can be routed to the appropriate non-US AA sites instead of the US AA site...

It doesn’t work every time but you can copy the bookwithmatrix provided AA booking link and then change the language and country codes at the very end of the url.

ralphs Jul 5, 2018 12:41 pm

Is there a Google Flights argument I can use to disallow redeyes?

Zorak Jul 5, 2018 4:58 pm


Originally Posted by ralphs (Post 29941617)
Is there a Google Flights argument I can use to disallow redeyes?

You can use the "Times" drop-down menu and sliders to narrow the departure/arrival timeframe to something desirable.

ralphs Jul 5, 2018 8:44 pm


Originally Posted by Zorak (Post 29942435)
You can use the "Times" drop-down menu and sliders to narrow the departure/arrival timeframe to something desirable.

I'm aware of this but sometimes redeyes still manage to pop up when flying transcontinental with connections.

ITA Matrix has a redeye argument so I was hoping Google Flights might have similar.

Zorak Jul 5, 2018 8:53 pm


Originally Posted by ralphs (Post 29943020)
I'm aware of this but sometimes redeyes still manage to pop up when flying transcontinental with connections.

ITA Matrix has a redeye argument so I was hoping Google Flights might have similar.

Not that I recall, but if you exclude both late night departures and also early morning arrivals, I would think that gets the job done in most cases even involving a connection? Unless it's a double connect maybe.

ralphs Jul 5, 2018 9:06 pm


Originally Posted by Zorak (Post 29943038)
Not that I recall, but if you exclude both late night departures and also early morning arrivals, I would think that gets the job done in most cases even involving a connection? Unless it's a double connect maybe.

Yes, this works most of the time, but I still see some redeyes. Hence my original request.

skyhighlander Jul 13, 2018 2:28 am

Is that the map feature gone now too? (mobile version). I can't seem to find it anywhere.

I was annoyed to be forced to use this new, ugly, extremely slow monstrosity, now I'm at the point where I've given up and just wish they found themselves new project and stopped working on it altogether... It's bad, but just leave it already, it's worse every time you touch it!

To destroy a good thing for no reason whatsoever. They must have too much time on their hands.

MaxVO Jul 13, 2018 5:13 am


Originally Posted by skyhighlander (Post 29968852)
...To destroy a good thing for no reason whatsoever. They must have too much time on their hands.

Actually there is a reason, and GF now discloses it in every search result -- they are being compensated by travel providers.
If travelers were GF's paying customers, they would be doing what's good for the travelers.

Great_circle Jul 18, 2018 8:34 am


Originally Posted by MaxVO (Post 29969108)
Actually there is a reason, and GF now discloses it in every search result -- they are being compensated by travel providers.
If travelers were GF's paying customers, they would be doing what's good for the travelers.

Fair enough, however I do not see how preventing to enter multiple IATA codes seperated by comma’s in one go -which I used to do and recently found impossible- benefits those travel providers.
This is still possible but now you have to enter one 3-letter code, wait a while for search result, then add another 3-letter code, wait a while, etc.
It was so much quicker and easier and once again I fail to understand how the perfect way it once worked would be a disadvantage to those travel providers.

MaxVO Jul 18, 2018 10:30 am


Originally Posted by Great_circle (Post 29987030)
...I fail to understand how the perfect way it once worked would be a disadvantage to those travel providers.

As far as the ticket buying & searching, we are at the opposite ends of the transaction. Any tool that gives advantage to the buyer is automatically a disadvantage for the seller. GF put themselves in the middle of this somewhat similar to the mob. At first they just trashed the sellers business by giving the buyers a free access. Now that sellers are willing to pay up for some protection, GF has to make things more difficult for the buyers without shutting down the traffic completely.

racerx777 Sep 2, 2018 10:02 am

Google Flights and booking flights via the phone
 
I've been looking at business class seats from JFK to FCO for a potential trip in May 2019. Google Flights is suggesting combinations like Virgin Atlantic and BA (JFK-LHR-FCO), however when it comes time to book, it gives me Virgin's phone number. Is this something I can actually do via the phone (given that both airlines are competing brands) or is it Google just being weird? I looked up the flights separately but could not find a price anywhere near as cheap as the combo.

RunningforMiles Sep 3, 2018 7:51 am


Originally Posted by racerx777 (Post 30158578)
I've been looking at business class seats from JFK to FCO for a potential trip in May 2019. Google Flights is suggesting combinations like Virgin Atlantic and BA (JFK-LHR-FCO), however when it comes time to book, it gives me Virgin's phone number. Is this something I can actually do via the phone (given that both airlines are competing brands) or is it Google just being weird? I looked up the flights separately but could not find a price anywhere near as cheap as the combo.

You can use a TA or you can try and recreate the fare using ITA Matrix and the find a way to book using ITA Power Tools or, more easily, BookwithMatrix.

BThumme Sep 17, 2018 1:47 pm

Don't know if anyone else has noticed, but GF likes to error out on me when doing perfectly valid multi city searches. Results show for a split second, and if you don't click them in that split second, it will error out. Being able to click a result though makes it magically work.

Just another disappointment.

MaxVO Sep 17, 2018 4:50 pm

I also noticed that GF started to supress certain search results. I was looking at some routes between US and Africa the other day, and the fully expanded view of results showed no flights by the ME3 -- which was a bizarre outcome. Had to go to the multi-city option to get the desired flights.

yurtripper Sep 20, 2018 10:42 am

GF has become increasingly useless as features have been progressively gutted. Today I saw that the Explore option (where you leave the destination empty but specify the dates) now ignores the dates and defaults to 'any time in the next 6 months'. Then you have to go back and fix it for the dates you actually want.

For anything other than vanilla returns or one-ways you should just forget it, and even for those you can no longer rely on them as they withhold results.

Google basically took the 30 pieces of silver and turned a decent tool into a big heap of useless.

ralphs Sep 24, 2018 2:24 pm

What is a better alternative to Google Flights? I suspect that user friendliness has taken a backseat to monetization but I'm not sure what's better.

skyhighlander Sep 24, 2018 10:24 pm


Originally Posted by ralphs (Post 30240823)
What is a better alternative to Google Flights? I suspect that user friendliness has taken a backseat to monetization but I'm not sure what's better.

If you don't care about the aircraft flown (or willing to check it seperately, or later) - Skyscanner's not too bad. They now allow multi-city searches, so at least they're moving in the right direction.

I still use Google Flights for few certain things, but when it comes to majority of simple searches I just have no time or patience for it anymore.

DavidDTW Oct 1, 2018 10:22 pm

Google Flights - setting dates for search
 
Google Flights recently changed their search options (for me, anyway). When I enter specific dates and click search, the program defaults back to a "one week trip within next six months". :mad:

Is there a way to change the search default to accept the days I want, without having to fix it every time?

I should add this only happens when I do a broad search without a destination selected. It doesn't happen when I choose both departure and destination airports.


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