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KVS Availability Tool

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Old Feb 12, 2015, 9:19 am
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Last edit by: TWA884
Please submit technical support and customer service requests directly to KVS through their website.
FlyerTalk is not KVS' customer assistance venue.
The primary purpose of the Travel Tools forum is to benefit the entire FlyerTalk community.
Anything related to the KVS Availability Tool may be discussed here, including member to member requests for troubleshooting.


Where does the KVS tool get its data and is KVS authorized to provide this data in the manner it is presented?

The tool is known to access a variety of web sites, many in a manner that is not authorized. Please see the next section of this Wiki for a list of sites believed to be accessed and their data access policies (where known).

Additionally, under some conditions the tool appears to access sites via a KVS-operated back end. This means that the tool is not just a 'web browser' that runs via a user's machine. No detailed public information is available about how this works or whether any of this back-end access is authorized.Note: To edit the wikipost, please contact the moderator by sending an alert or a private message.


Websites KVS Accesses and their relevant Terms of Use

http://book.aircanada.com/pl/AConlin...verrideServlet
http://book.aircanada.com/pl/AConlin...PreviewServlet
https://book.aircanada.com/pl/AConli...verrideServlet
https://www.aircanada.com
Terms of Use:
http://www.aircanada.com/en/about/legal/notice.html
Use of our web site for any other purpose, including any commercial use or purpose, is expressly prohibited.
Without limiting the generality of the foregoing, you agree that, in using or accessing our website, you shall not commit or participate in any of the following acts or actions, each of which is expressly prohibited under this User Agreement:
directly or indirectly, use or access, or encourage, solicit, permit, facilitate, aid, assist or abet, including, but not limited to, the selling, licensing, distribution or provision to any person of any means that permit, the use or access, or agree to provide the use or access, of our website through any manual process or any automatic, electronic or technical device, including but not limited to automated scripts, robots, crawls, screen scrapers, web "bots", deep-links, indexes, spiders, click-spams, macro programs, or any other device, program, software, system, algorithm, methodology or technology, now known or hereinafter discovered, that performs the same or a similar function, in order to, without limitation: "data mine"; "screen scrape"; data process; access, extract, copy, distribute, aggregate or acquire information; generate impressions or clicks; input or store information; search or generate searches; or manipulate or monitor any portion or content of our website;

http://data.flight24.com/flights/
Terms of Use:
http://www.flightradar24.com/terms-and-conditions
Websites information and Services are provided for personal, non-commercial use only. Permission is granted to temporarily download one copy of the materials (information or software) on Flightradar24s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

Modify or copy the materials;
Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
Attempt to decompile or reverse engineer any software contained on Flightradar24's web site;
Remove any copyright or other proprietary notations from the materials; or
Transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Flightradar24 at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

http://data.seatexpert.com/tpi/find.php
Terms of Use:

http://plane.lan.com/cgi-bin/recibo_...bo_eticket.cgi
Terms of Use:
http://www.lan.com/en_us/sitio_perso...-use/about-us/
You may use the information on our site solely for non-commercial purposes, and any use or modification of the website contents is not permitted.

https://book.austrian.com/app/fb.fly
Terms of Use:
http://www.austrian.com/Info/LegalRe..._lang=en&cc=AT
2. Proprietary rights
All trademark rights, copyrights, database rights and other intellectual property rights to the contents of the Austrian-website, (as well as the organization and layout of the website), together with the underlying software code rest, either with Austrian or with its licensors. You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Austrian-website, or the underlying software code, without the prior written consent of Austrian.

3. Permissible use
All Austrian-website online services (including the booking machine) are provided solely for the purpose of enabling you to check the availability of goods or services relating to your journey (the timetable, for example), make legitimate reservations, use our online check-in or transact other business with suppliers. You may only use the website in accordance with these terms and conditions and for the legally permitted purposes described above. In particular, you indicate your agreement to the following:
...
3.5 You may not reproduce information from the Austrian-website for commercial purposes. This also includes providing prices for Austrian flights on another website or another online server. In particular you may not copy, distribute, in other way use or reproduce discarded content from the Austrian-website with the help of 'robots', other search machine technologies or through other automatic mechanisms.

https://booking.qatarairways.com/qri...Booking.action
Terms of Use:

https://book.tam.com.br/TAM/dyn/air/...ng/retrievePNR
Terms of Use:

https://classic.checkmytrip.com/plne...ievePNR.action
Terms of Use:
(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

https://en.aegeanair.com
Terms of Use:

https://eservice.evaair.com
Terms of Use:

https://flymas.mobi/itravel/viewBooking.xhtml
Terms of Use:

https://fly.rj.com/MyBookings/Home/EN/Default.aspx
Terms of Use:

http://skyvector.com/airport/
Terms of Use:

https://m.aeroflot.ru/b/info/pnr/load
Terms of Use:

https://mm.alitalia.com/GB_EN/booking/apvsearch.aspx
Terms of Use:

https://mobile1.emirates.com/myb/review.xhtml
Terms of Use:

https://myb.s7.ru/getMyBooking.action
Terms of Use:

https://mytripandmore.com/Itinerary.aspx
Terms of Use:
https://mytripandmore.com/TermsAndConditions.aspx
Except as expressly permitted by these Terms, you may not:
...
9. use any "robot", "spider" or other automatic device, software, program, algorithm, routine, methodology, or any manual process or functionality:
...to monitor, assemble, analyse, index, copy, transmit, distribute, transfer, or link to any of the pages, data, materials, or content available on the Site,

https://pilotweb.nas.faa.gov/PilotWe...yICAOAction.do
Terms of Use:

https://prefunds.aa.com/refunds/receipt
https://www.aa.com/reservation/findReservationSubmit.do
Terms of Use:
https://www.aa.com/i18n/footer/siteUsage.jsp
Intellectual property notifications
...
D. American Airlines owns or uses by permission all software contained on the Site, including without limitation all HTML code and Active X controls. Copyright and other laws and international treaty provisions protect this software. The law expressly prohibits any modification, redistribution, or reproduction of the software, and such actions could result in severe civil and criminal penalties. American Airlines will seek and support prosecuting violators to the maximum extent possible.
E. You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of the Site for public or commercial purposes. Nothing on the Site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.
...
Limitations on your use:
You agree that you will not Misuse the Site. "Misuse" includes, but is not limited to, using the Site to do any of the following:
...
L. Copy or create derivative works from, display, distribute, license, perform, publish, recreate, reproduce, sell, transfer, or transmit any information, products, services, or software obtained by, from, or through the Site.
M. Monitor or copy any Content by using any manual process, or any robot, spider, or other automatic device, without first obtaining American Airlines' prior written consent.

https://raw.github.com/opentraveldat...i_airlines.csv
Terms of Use:

https://tickets.airtran.com/SeatAvailability.aspx
Terms of Use:
http://www.southwest.com/html/about-...ons/index.html
Prohibited Activities

You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of this site for public or commercial purposes without our express written permission. Nothing on this site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.

You may not modify, re-render, frame, mirror, truncate, add to, inject, filter or change the order of the information contained on any page of the Southwest Airlines sites, including, without limitation, by any way of reproducing Southwest Airlines or SWABiz web pages or Company information on any other web site without our express written permission.

You may not copy, derive, edit, translate, decompile, reverse engineer, modify, use, or reproduce any code or source relating to our sites, including without limitation, any service or product Southwest offers.

You may not cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners advertisement, or anything else which minimizes, covers, or otherwise inhibits the full display of the Southwest Airlines sites.

You may not use any deep-link, page-scrape, robot, crawl, index, spider, click spam, macro programs, Internet agent, or other automatic device, program, algorithm or methodology which does the same things, to use, access, copy, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor any portion of the Southwest Airlines sites or Company information.
...
You may not disguise the origin of information transmitted to, from, or through the Southwest Airlines sites. You may not circumvent any measures implemented by Southwest Airlines aimed at preventing violations of the Use Agreement. You may not violate the restrictions in any robot exclusion header.

When you use the Southwest Airlines sites or Company information for an authorized purpose, you must include all proprietary notices without changing, hiding or deleting them.

You may not engage in any conduct that is, or that Southwest Airlines deems to be, in violation of this Use Agreement.

https://wftc3.e-travel.com
Terms of Use:

https://wtrweb.worldtracer.aero/WorldTracerWeb/pax.do
Terms of Use:

https://www121.jal.co.jp/JmbWeb/JR/S...MileCalc_en.do
Terms of Use:

https://www4.thy.com/mybookings/ETDisplay.tk
https://www4.thy.com/mybookings/getPnr.tk
Terms of Use:

https://www.airfrance.fr/cgi-bin/AF/...chPnrAction.do
Terms of Use:

https://www.alaskaair.com/booking/reservationlookup
Terms of Use:

https://www.bookonline.saudiairlines...verride.action
https://www.bookonline.saudiairlines...verride.action
Terms of Use:

https://www.britishairways.com/trave...g/public/en_gb
Terms of Use:
http://www.britishairways.com/en-gb/...rms-conditions

All Materials on this website, the appearance, organisation and layout of this website, the underlying software code and the underlying data are subject to trade marks, copyright, database rights and other registered and unregistered intellectual property rights which are owned either directly by Us or by Our licensors.

Unless otherwise authorised within these Terms and Conditions, You must not copy, modify, alter, publish, broadcast, distribute, sell or transfer (whether in whole or in part) any Material on this website or the underlying software code or underlying data.
...
Your access to this website is on a temporary basis, and we reserve the right to withdraw, restrict or amend the services accessibly to You on the website without notice at our absolute discretion.

You may only use this website in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which includes complying with all applicable laws, regulations and codes of practice within the UK or other jurisdiction from which You are accessing this website. Except as expressly permitted by Us, You shall not use this website for any purpose.

In particular, You agree that, You must not:

post, transmit or disseminate any information on or via this website which is or may be harmful, obscene, defamatory or otherwise illegal;
use screen scraping, any automated algorithm, device, method, system, software or manual process to access, use, search, copy, monitor or extract Material (in whole or in part) from or through using this website unless We have given Our express written agreement;
...

https://www.checkmytrip.com/CMTSERVLET
Terms of Use:
https://www.checkmytrip.com/cmt/apf/...&SITE=NCMTNCMT
3. Licence restrictions

3.1 Except as expressly set out in this EULA or as permitted by any local law, you agree:
...
(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

https://www.delta.com/mytrips/findPnr.action
http://www.delta.com/ism/SeatMapDisplay.action
http://www.delta.com/shared/components/blank.jsp
Terms of Use:

https://www.finnair.com
Terms of Use:

https://www.flysas.com
Terms of Use:

https://www.iberia.com/web/retrievePNR.do
Terms of Use:

https://www.lot.com
Terms of Use:

https://www.lufthansa.com
Terms of Use:
http://www.lufthansa.com/online/port...d=2016866&l=en

2. Proprietary rights
...You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Lufthansa-website, or the underlying software code, without the prior written consent of Deutsche Lufthansa AG.
https://www.routehappy.com/
Terms of Use:

https://www.swiss.com
Terms of Use:

https://www.tripforyou.net/t4u/PTopAction.do
Terms of Use:

https://www.tripple.jp
Terms of Use:

https://www.united.com/web/en-US/app...n/default.aspx
Terms of Use:
https://www.united.com/web/en-US/content/legal.aspx This website is for the User's personal, noncommercial use only. User agrees not to modify, copy, alter, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this website without Uniteds prior written permission. User agrees not to use any robot, spider, other automatic device, or manual process to monitor or copy this website or the content contained therein or for any other unauthorized purpose without Uniteds prior written permission. ... United reserves the right to investigate any illegal and/or unauthorized use of this website, including, but not limited to, unauthorized framing of this website or unauthorized use of any robot, spider or other automated device, and to take appropriate legal action, including, without limitation, civil, criminal and injunctive redress.

https://www.viewtrip.com/GetItin.aspx
Terms of Use:

https://www.virginamerica.com/book/ow/a1/
Terms of Use:

https://www.virgin-atlantic.com/en/g...ndBooking.next
Terms of Use:

https://www.virtuallythere.com/new/reservations.html
Terms of Use:

http://weather.noaa.gov/weather/current/
Terms of Use:

http://worldaerodata.com/wad.cgi
Terms of Use:

http://www.airframes.org/fleet/
Terms of Use:

http://www.cathaypacific.com/cx/en_H...oking-now.html
Terms of Use:

http://www.flightradar24.com/
Terms of Use:

http://www.FlightStats.com/go/Flight...ingByFlight.do
http://www.FlightStats.com/go/Flight...tusByFlight.do
Terms of Use:

http://www.flightview.com/TravelTool...eryResults.asp
http://www.flightview.com/TravelTools/viewairport.asp
Terms of Use:

http://www.gcmap.com/airport/
http://www.gcmap.com/mapui
Terms of Use:
http://www.gcmap.com/faq/using
Q: May I use the Great Circle Mapper's maps on my web page?
A: You may use maps generated by the Great Circle Mapper on non-commercial web pages (q.v. commericial use below) so long as you do not profit from them and you include the following credit on pages which include maps:
...
Q: May I use the Great Circle Mapper's maps for commercial sites or publications?
A: Please write to Karl L. Swartz regarding terms for commercial use of the maps.

http://www.iata.org/about/members/Pa...line-list.aspx
Terms of Use:
http://www.iata.org/Pages/terms.aspx
2. Your Conduct

The content on this Site is for your personal use only within the organization or entity to which you are attached as applicable, and it is not intended for commercial exploitation unless expressly agreed in writing by IATA through a duly authorized representative. IATA authorizes you to download or reproduce selected materials at this Site only for your personal, non-commercial use, in the ordinary course of business provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials and that the title or database brand name and IATA name is stated as the source.

You may not otherwise modify, disassemble, create derivative works, distribute, reproduce, publicly display, perform, transmit, re-transmit, sell, rent, sublicense, or otherwise use any materials or content on this Site for commercial or non-commercial exploitation by yourself or the organization or entity to which you are attached or permit third parties to so do. Without limitation, unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content is not permitted, and any use of these materials on any other website or networked computer environment for any purpose without IATAs prior written consent is prohibited.
...
4. Intellectual Property Rights

...You must not modify, decompile, or reverse engineer any software IATA discloses to you via this Site, and you must not remove, overprint, or deface any notice of copyright, trademark, logo, legend, or other notice of ownership from any originals or copies of software or information from the website. "IATA Trademarks" means all names, marks, brands, URL names or addresses, logos, designs, trade dress and other designations IATA uses in connection with Products or Services. You are not permitted to incorporate any IATA Trademarks into any other trademarks, service marks, company names, Internet addresses, domain names, or any other similar designations. Any unauthorized use of any materials contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

http://www.itn.net/cgi/get
Terms of Use:

http://www.kenya-airways.com/kqbook.aspx
Terms of Use:

http://www.myairlines.ru
Terms of Use:

http://www.qantas.com.au/regions/do/dyn/checkmytrip
Terms of Use:

http://www.seatexpert.com/multiple_results.php
Terms of Use:

http://www.seatguru.com/ajax/findseatmap.php
Terms of Use:

http://www.seatmaestro.com/airlines-...eckmytrip.html
http://www.seatmaestro.com/themes/de...te_airline.php
Terms of Use:

http://www.seatplans.com/ajax/Airline
http://www.seatplans.com/ajax/airports-and-city
http://www.seatplans.com/find-and-compare/
Terms of Use:
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KVS Availability Tool

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Old Dec 5, 2014 | 4:48 pm
  #76  
 
Join Date: Dec 2010
Location: YXS
Posts: 160
Originally Posted by davetravels
NOW, I can't even get the app to open! I get . . . .

"Webpage not available"
Again, I get the same. The main website for the KVS Tool is also not accessible.
YXSflyer is offline  
Old Dec 5, 2014 | 6:26 pm
  #77  
KVS
FlyerTalk Evangelist
All eyes on you!
20 Years on Site
 
Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
Arrow

Originally Posted by davetravels
NOW, I can't even get the app to open!
Originally Posted by YXSflyer
Again, I get the same. The main website for the KVS Tool is also not accessible.
The KVS Tool Homepage server had experienced a brief outage earlier on.

Originally Posted by davetravels
On the Mobile Companion, I keep getting an error
Originally Posted by YXSflyer
Same here. Thought I was doing something wrong, glad to see I'm not the only one with problems.
The Mobile Companion issue has now been resolved -- please try again at your convenience.

Last edited by oliver2002; Dec 8, 2014 at 7:08 am Reason: please use multiquote
KVS is offline  
Old Dec 5, 2014 | 8:52 pm
  #78  
10 Countries Visited20 Countries Visited30 Countries Visited15 Years on Site
 
Join Date: Jan 2008
Posts: 3,946
Can anyone find KVS mobile tool in apple app store? I had it on my old phone and can't seem to find to download on new phone.
mileageking is offline  
Old Dec 5, 2014 | 10:14 pm
  #79  
KVS
FlyerTalk Evangelist
All eyes on you!
20 Years on Site
 
Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
Arrow

Originally Posted by mileageking
Can anyone find KVS mobile tool in apple app store? I had it on my old phone and can't seem to find to download on new phone.
Please see http://www.KVSTool.com/Mobile-Companion-Info.php
KVS is offline  
Old Dec 6, 2014 | 9:17 am
  #80  
1M
50 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Jun 2005
Location: HPN
Programs: LH HON
Posts: 204
OW awards

Originally Posted by KVS
What are your search parameters?
Method: Awards/OneWorld (QF credentials are entered, of course)
From: Muc
To: BKK/SFO/JFK/SIN (and loads of other airports)
Date: 01.Jan 2015 till August 2015
POS: AU-QFA-SP
Seats: 1

Message: No award availabilty/Engine Error
zara is offline  
Old Dec 6, 2014 | 9:40 am
  #81  
KVS
FlyerTalk Evangelist
All eyes on you!
20 Years on Site
 
Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
Arrow

Originally Posted by zara
Method: Awards/OneWorld (QF credentials are entered, of course)
From: Muc
To: BKK/SFO/JFK/SIN (and loads of other airports)
Date: 01.Jan 2015 till August 2015
POS: AU-QFA-SP
Seats: 1

Message: No award availabilty/Engine Error
Except for MUC-JFK, those routes would need to be searched segment-by-segment. Alternatively, you can use the [Awards/BA-OneWorld] Method:

[KVS Tool 7.7.2/Diamond - Awards/OneWorld/AU-QFA-SP]
Code:
MUC  Munich Franz Josef Strauss DE [EDDM]
JFK  New York John F Kennedy Intl NY US [KJFK]
SUN  01 Feb 2015 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive         St  Award Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
BA         947     MUC   07:45     LHR   09:00          0   FS-  CS+  YS+
 -> BA     185     LHR   11:05     EWR   14:05          0   FS+  CS-  YS+
BA         947     MUC   07:45     LHR   09:00          0   FS-  CS+  YS+
 -> BA     113     LHR   11:30     JFK   14:25          0   FS-  CS-  YS+
BA         947     MUC   07:45     LHR   09:00          0   FS-  CS+  YS+
 -> BA     177     LHR   13:15     JFK   16:15          0   FS-  CS-  YS+
BA         947     MUC   07:45     LHR   09:00          0   FS-  CS+  YS+
 -> AA     101     LHR   10:35     JFK   13:35          0   FS-  CS-  YS+
BA         947     MUC   07:45     LHR   09:00          0   FS-  CS+  YS+
 -> AA     105     LHR   12:35     JFK   15:35          0   FS-  CS-  YS+
BA         949     MUC   10:35     LHR   11:40          0   FS-  CS+  YS+
 -> BA     177     LHR   13:15     JFK   16:15          0   FS-  CS-  YS+
BA         949     MUC   10:35     LHR   11:40          0   FS-  CS+  YS+
 -> BA     173     LHR   14:15     JFK   17:20          0   FS-  CS-  YS+
BA         949     MUC   10:35     LHR   11:40          0   FS-  CS+  YS+
 -> BA     189     LHR   15:10     EWR   18:05          0   FS-  CS-  YS+
BA         953     MUC   16:00     LHR   17:00          0   FS-  CS+  YS-
 -> BA     179     LHR   18:00     JFK   21:00          0   FS-  CS-  YS-  WS+
BA         953     MUC   16:00     LHR   17:00          0   FS-  CS+  YS-
 -> BA     181     LHR   19:00     JFK   22:05          0   FS-  CS-  YS-  WS+
BA         953     MUC   16:00     LHR   17:00          0   FS-  CS+  YS-
 -> BA     183     LHR   20:00     JFK   22:55          0   FS-  CS-  YS+
IB         3195    MUC   07:35     MAD   10:25          0   FS-  CS+  YS+
 -> IB     6251    MAD   12:30     JFK   15:20          0   FS-  CS-  YS+
IB         3191    MUC   12:05     MAD   14:50          0   FS-  CS+  YS-
 -> IB     6253    MAD   16:00     JFK   18:50          0   FS-  CS-  YS+
AB         6192    MUC   07:15     TXL   08:30          0   FS-  CS-  YS+
 -> AB     7248    TXL   13:00     JFK   15:50          0   FS-  CS-  YS+
[KVS Tool 7.7.2/Diamond - Awards/BA-OneWorld]
Code:
MUC  Munich Franz Josef Strauss DE [EDDM]
BKK  Bangkok Metro / Suvarnabhumi Intl TH = BKK DMK [VTBS]
SUN  01 Feb 2015 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive         St  Award Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
AY         804     MUC   11:50     HEL   15:25              CS2  WS/  YS0
 -> AY     95      HEL   18:30     BKK   09:15 +1           CS+  WS/  YS-
BA         947     MUC   07:45     LHR   09:00              CS0  YS9
 -> BA     9       LHR   14:55     BKK   09:10 +1           CS-  WS-  YS+
BA         949     MUC   10:35     LHR   11:40              CS0  YS9
 -> BA     9       LHR   14:55     BKK   09:10 +1           CS-  WS-  YS+

Last edited by Prospero; Dec 6, 2014 at 4:56 pm Reason: Per rule re posting commercial links
KVS is offline  
Old Dec 6, 2014 | 10:14 am
  #82  
10 Countries Visited20 Countries Visited30 Countries Visited15 Years on Site
 
Join Date: Jan 2008
Posts: 3,946
Originally Posted by KVS
thanks
mileageking is offline  
Old Dec 7, 2014 | 7:34 am
  #83  
 
Join Date: Nov 2014
Posts: 5
Why is the difference?

Booking code O this is CS, but no YS



greenglaz is offline  
Old Dec 7, 2014 | 10:22 am
  #84  
KVS
FlyerTalk Evangelist
All eyes on you!
20 Years on Site
 
Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
Arrow

Originally Posted by greenglaz
Why is the difference?

Booking code O this is CS, but no YS
The images you have embedded are not publicly-accessible -- please re-post.
KVS is offline  
Old Dec 7, 2014 | 10:47 am
  #85  
 
Join Date: Nov 2014
Posts: 5
The images you have embedded are not publicly-accessible -- please re-post.
Ready
greenglaz is offline  
Old Dec 7, 2014 | 2:20 pm
  #86  
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Jul 2003
Location: SJC
Programs: AAdvantage 2MM+ Lifetime PLT; BA, CO, UA, US; SPG; HHonors Gold
Posts: 861
I am trying to check availability for NRT-SHE-ICN APR 16 in Business Class (Class CS?) [Method AF/Skyteam]

NRT-SHE shows 3 seats on CZ
The SHE-ICN line is blank.

The Air France website will not recognize SHE as a valid originating airport, but accepts it as a destination airport.

If I choose a RT Apr 11 ICN-SHE Apr 16, the SHE-ICN return shows up with 3 C seats available (CZ 671).

According to an Alitalia ticketing agent, only 2 seats are available.

Any pointers why KVS shows 0, AF 3 (but only if selected as part of a round trip), and Alitalia finds only 2? Plus the agent claimed that even if she found the award inventory she was not sure if she would actually be able to book it.
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Old Dec 7, 2014 | 7:17 pm
  #87  
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Originally Posted by greenglaz
Ready
The images are still not accessible.
Please re-post using http://TinyPic.com (or similar).

Originally Posted by rj123456
I am trying to check availability for NRT-SHE-ICN APR 16 in Business Class (Class CS?) [Method AF/Skyteam]

NRT-SHE shows 3 seats on CZ
The SHE-ICN line is blank.
As noted in the KVS Tool User Guide, the [Awards/SkyTeam] Method provides Availability on a per-trip basis. The Award Availability shown applies to all connecting segments.

Originally Posted by rj123456
The Air France website will not recognize SHE as a valid originating airport, but accepts it as a destination airport.
Indeed, it is a limitation of that Engine.

Originally Posted by rj123456
If I choose a RT Apr 11 ICN-SHE Apr 16, the SHE-ICN return shows up with 3 C seats available (CZ 671).

According to an Alitalia ticketing agent, only 2 seats are available.
We have confirmed that 3 C Award Seats are currently available on CZ 628, but only 2 on CZ 671.

Originally Posted by rj123456
Any pointers why KVS shows 0
It does not -- please see above.

Originally Posted by rj123456
AF 3 (but only if selected as part of a round trip), and Alitalia finds only 2?
It's either a System or Segment Marriage logic issue:
http://Help.KVSTool.com/#Factors

Originally Posted by rj123456
Plus the agent claimed that even if she found the award inventory she was not sure if she would actually be able to book it.
Why not?

Last edited by oliver2002; Dec 8, 2014 at 7:10 am Reason: please use multiquote
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Old Dec 7, 2014 | 9:27 pm
  #88  
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Originally Posted by KVS
As noted in the KVS Tool User Guide, the [Awards/SkyTeam] Method provides Availability on a per-trip basis. The Award Availability shown applies to all connecting segments.

Indeed, it is a limitation of that Engine.

We have confirmed that 3 C Award Seats are currently available on CZ 628, but only 2 on CZ 671.
How did you confirm that only 2 C are available on CZ 671?
I'm not sure I get the whole "married segments" concept but it seems what you are saying is the the AF engine is getting tricked into showing 3 seats for the NRT-SHE-ICN routing? And the blank line on KVS (which per your suggestion is the same as the first line, i.e. 3 seats ARE available) is an artifact of the AF bug?

Why not?
"Our system will not allow it". I asked her if she could call CZ (i.e. suggesting what I believe is called a "long sell", I might even have used those words) - but she said they do not have any way of checking inventory with CZ. I am not totally clear on what the agent was saying. Perhaps she meant that only 2 seats were available, period. I also asked if she could book the 2 and we could figure out the 3rd, but she thinks that by doing so the third person's LAX-ICN and ICN-LAX transpacific C legs might get blown away. (There seems to be reasonable return inventory but I confirmed that now no seats show available on the outbound flight).

Other than this the agent has been very very nice, in fact she called me back like she promised (unlike reports to the contrary on the AZ boards that the call center agents never do so). She also complimented me on finding the itinerary and has given me till Thursday to find something else

I need 3 seats in C from Tokyo to Seoul Apr 15/16 with at least one leg not on Korean Airlines (nonstop KE inventory is available, but AZ claims stopovers are not permitted on Single Skyteam Partner awards).
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Old Dec 8, 2014 | 11:04 am
  #89  
 
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Without pix

Results from ExpertFlyer.com
Awards & Upgrades Search
Departing HKT on 12/29/14 0:00 for SVO
Flying SU on booking class O
Direct/Non-Stop Only
Frequency
Flight Stops Depart Arrive Aircraft Reliability Class Description Code Seats
0 Connections
SU 275 0 HKT SVO 77W Su,M,Th Business - Award & Upgrade O 2
12/29/14 11:55 12/29/14 18:20 NA / NA

[KVS Tool 7.7.2/Diamond - Awards/SkyTeam/FR-AF]
HKT Phuket Intl TH [VTSP]
SVO Moscow Sheremetyevo Intl RU [UUEE]
MON 29 Dec 2014 | 1 Seat
Carrier Flight From Depart To Arrive St Award Availability
--------- ------ ---- -------- ---- -------- --- -- ------------------
SU 275 HKT 11:55 SVO 18:20 YS+

CS+ vs YS+ =Why?=
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Old Dec 8, 2014 | 11:43 am
  #90  
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Originally Posted by greenglaz
[KVS Tool 7.7.2/Diamond - Awards/SkyTeam/FR-AF]
Code:
HKT  Phuket Intl TH [VTSP]
SVO  Moscow Sheremetyevo Intl RU [UUEE]
MON  29 Dec 2014 | 1 Seat
Carrier    Flight  From  Depart    To    Arrive         St  Award Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
SU         275     HKT   11:55     SVO   18:20              YS+
CS+ vs YS+ =Why?=
SU appears to be providing different Award Availability to different partners.

You can see the 2 O Class Seats via the KVS Tool Mobile Companion, specifying SU as the airline.

Originally Posted by rj123456
How did you confirm that only 2 C are available on CZ 671?
You can see the 2 Seats via the KVS Tool Mobile Companion, specifying CZ as the Airline code.

Originally Posted by rj123456
I'm not sure I get the whole "married segments" concept but it seems what you are saying is the the AF engine is getting tricked into showing 3 seats for the NRT-SHE-ICN routing? And the blank line on KVS (which per your suggestion is the same as the first line, i.e. 3 seats ARE available) is an artifact of the AF bug?
It's not an AF bug -- CZ is currently managing its Availability that way (whether intentionally or in-error):

http://Help.KVSTool.com/#Factors

Originally Posted by justhere
Trying to figure out why a simple domestic US OneWorld award isn't showing up in KVS Tool. I'm searching on Dec 26 PHX-MCI and have tried Awards/BA-OneWorld and also Awards/OneWorld and the only results I get are on AA flights with connections.
Unlike AA, US Award Availability can only be searched via the [Awards/BA-OneWorld] Method:

http://Help.KVSTool.com/#US

Originally Posted by justhere
When I look on usairways.com and aa.com there is a non-stop on US that has low availability. Why isn't this flight showing up on the KVS Tool?
It appears that US does not currently provide Award Availability on that flight to its Partners, either intentionally or due to a data sync issue.

Last edited by TWA884; Sep 13, 2015 at 9:05 am Reason: merge consecutive posts
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