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Old Feb 12, 2015, 9:19 am
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Last edit by: TWA884
Please submit technical support and customer service requests directly to KVS through their website.
FlyerTalk is not KVS' customer assistance venue.
The primary purpose of the Travel Tools forum is to benefit the entire FlyerTalk community.
Anything related to the KVS Availability Tool may be discussed here, including member to member requests for troubleshooting.


Where does the KVS tool get its data and is KVS authorized to provide this data in the manner it is presented?

The tool is known to access a variety of web sites, many in a manner that is not authorized. Please see the next section of this Wiki for a list of sites believed to be accessed and their data access policies (where known).

Additionally, under some conditions the tool appears to access sites via a KVS-operated back end. This means that the tool is not just a 'web browser' that runs via a user's machine. No detailed public information is available about how this works or whether any of this back-end access is authorized.Note: To edit the wikipost, please contact the moderator by sending an alert or a private message.


Websites KVS Accesses and their relevant Terms of Use

http://book.aircanada.com/pl/AConlin...verrideServlet
http://book.aircanada.com/pl/AConlin...PreviewServlet
https://book.aircanada.com/pl/AConli...verrideServlet
https://www.aircanada.com
Terms of Use:
http://www.aircanada.com/en/about/legal/notice.html
Use of our web site for any other purpose, including any commercial use or purpose, is expressly prohibited.
Without limiting the generality of the foregoing, you agree that, in using or accessing our website, you shall not commit or participate in any of the following acts or actions, each of which is expressly prohibited under this User Agreement:
directly or indirectly, use or access, or encourage, solicit, permit, facilitate, aid, assist or abet, including, but not limited to, the selling, licensing, distribution or provision to any person of any means that permit, the use or access, or agree to provide the use or access, of our website through any manual process or any automatic, electronic or technical device, including but not limited to automated scripts, robots, crawls, screen scrapers, web "bots", deep-links, indexes, spiders, click-spams, macro programs, or any other device, program, software, system, algorithm, methodology or technology, now known or hereinafter discovered, that performs the same or a similar function, in order to, without limitation: "data mine"; "screen scrape"; data process; access, extract, copy, distribute, aggregate or acquire information; generate impressions or clicks; input or store information; search or generate searches; or manipulate or monitor any portion or content of our website;

http://data.flight24.com/flights/
Terms of Use:
http://www.flightradar24.com/terms-and-conditions
Websites information and Services are provided for personal, non-commercial use only. Permission is granted to temporarily download one copy of the materials (information or software) on Flightradar24s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

Modify or copy the materials;
Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
Attempt to decompile or reverse engineer any software contained on Flightradar24's web site;
Remove any copyright or other proprietary notations from the materials; or
Transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Flightradar24 at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

http://data.seatexpert.com/tpi/find.php
Terms of Use:

http://plane.lan.com/cgi-bin/recibo_...bo_eticket.cgi
Terms of Use:
http://www.lan.com/en_us/sitio_perso...-use/about-us/
You may use the information on our site solely for non-commercial purposes, and any use or modification of the website contents is not permitted.

https://book.austrian.com/app/fb.fly
Terms of Use:
http://www.austrian.com/Info/LegalRe..._lang=en&cc=AT
2. Proprietary rights
All trademark rights, copyrights, database rights and other intellectual property rights to the contents of the Austrian-website, (as well as the organization and layout of the website), together with the underlying software code rest, either with Austrian or with its licensors. You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Austrian-website, or the underlying software code, without the prior written consent of Austrian.

3. Permissible use
All Austrian-website online services (including the booking machine) are provided solely for the purpose of enabling you to check the availability of goods or services relating to your journey (the timetable, for example), make legitimate reservations, use our online check-in or transact other business with suppliers. You may only use the website in accordance with these terms and conditions and for the legally permitted purposes described above. In particular, you indicate your agreement to the following:
...
3.5 You may not reproduce information from the Austrian-website for commercial purposes. This also includes providing prices for Austrian flights on another website or another online server. In particular you may not copy, distribute, in other way use or reproduce discarded content from the Austrian-website with the help of 'robots', other search machine technologies or through other automatic mechanisms.

https://booking.qatarairways.com/qri...Booking.action
Terms of Use:

https://book.tam.com.br/TAM/dyn/air/...ng/retrievePNR
Terms of Use:

https://classic.checkmytrip.com/plne...ievePNR.action
Terms of Use:
(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

https://en.aegeanair.com
Terms of Use:

https://eservice.evaair.com
Terms of Use:

https://flymas.mobi/itravel/viewBooking.xhtml
Terms of Use:

https://fly.rj.com/MyBookings/Home/EN/Default.aspx
Terms of Use:

http://skyvector.com/airport/
Terms of Use:

https://m.aeroflot.ru/b/info/pnr/load
Terms of Use:

https://mm.alitalia.com/GB_EN/booking/apvsearch.aspx
Terms of Use:

https://mobile1.emirates.com/myb/review.xhtml
Terms of Use:

https://myb.s7.ru/getMyBooking.action
Terms of Use:

https://mytripandmore.com/Itinerary.aspx
Terms of Use:
https://mytripandmore.com/TermsAndConditions.aspx
Except as expressly permitted by these Terms, you may not:
...
9. use any "robot", "spider" or other automatic device, software, program, algorithm, routine, methodology, or any manual process or functionality:
...to monitor, assemble, analyse, index, copy, transmit, distribute, transfer, or link to any of the pages, data, materials, or content available on the Site,

https://pilotweb.nas.faa.gov/PilotWe...yICAOAction.do
Terms of Use:

https://prefunds.aa.com/refunds/receipt
https://www.aa.com/reservation/findReservationSubmit.do
Terms of Use:
https://www.aa.com/i18n/footer/siteUsage.jsp
Intellectual property notifications
...
D. American Airlines owns or uses by permission all software contained on the Site, including without limitation all HTML code and Active X controls. Copyright and other laws and international treaty provisions protect this software. The law expressly prohibits any modification, redistribution, or reproduction of the software, and such actions could result in severe civil and criminal penalties. American Airlines will seek and support prosecuting violators to the maximum extent possible.
E. You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of the Site for public or commercial purposes. Nothing on the Site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.
...
Limitations on your use:
You agree that you will not Misuse the Site. "Misuse" includes, but is not limited to, using the Site to do any of the following:
...
L. Copy or create derivative works from, display, distribute, license, perform, publish, recreate, reproduce, sell, transfer, or transmit any information, products, services, or software obtained by, from, or through the Site.
M. Monitor or copy any Content by using any manual process, or any robot, spider, or other automatic device, without first obtaining American Airlines' prior written consent.

https://raw.github.com/opentraveldat...i_airlines.csv
Terms of Use:

https://tickets.airtran.com/SeatAvailability.aspx
Terms of Use:
http://www.southwest.com/html/about-...ons/index.html
Prohibited Activities

You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of this site for public or commercial purposes without our express written permission. Nothing on this site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.

You may not modify, re-render, frame, mirror, truncate, add to, inject, filter or change the order of the information contained on any page of the Southwest Airlines sites, including, without limitation, by any way of reproducing Southwest Airlines or SWABiz web pages or Company information on any other web site without our express written permission.

You may not copy, derive, edit, translate, decompile, reverse engineer, modify, use, or reproduce any code or source relating to our sites, including without limitation, any service or product Southwest offers.

You may not cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners advertisement, or anything else which minimizes, covers, or otherwise inhibits the full display of the Southwest Airlines sites.

You may not use any deep-link, page-scrape, robot, crawl, index, spider, click spam, macro programs, Internet agent, or other automatic device, program, algorithm or methodology which does the same things, to use, access, copy, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor any portion of the Southwest Airlines sites or Company information.
...
You may not disguise the origin of information transmitted to, from, or through the Southwest Airlines sites. You may not circumvent any measures implemented by Southwest Airlines aimed at preventing violations of the Use Agreement. You may not violate the restrictions in any robot exclusion header.

When you use the Southwest Airlines sites or Company information for an authorized purpose, you must include all proprietary notices without changing, hiding or deleting them.

You may not engage in any conduct that is, or that Southwest Airlines deems to be, in violation of this Use Agreement.

https://wftc3.e-travel.com
Terms of Use:

https://wtrweb.worldtracer.aero/WorldTracerWeb/pax.do
Terms of Use:

https://www121.jal.co.jp/JmbWeb/JR/S...MileCalc_en.do
Terms of Use:

https://www4.thy.com/mybookings/ETDisplay.tk
https://www4.thy.com/mybookings/getPnr.tk
Terms of Use:

https://www.airfrance.fr/cgi-bin/AF/...chPnrAction.do
Terms of Use:

https://www.alaskaair.com/booking/reservationlookup
Terms of Use:

https://www.bookonline.saudiairlines...verride.action
https://www.bookonline.saudiairlines...verride.action
Terms of Use:

https://www.britishairways.com/trave...g/public/en_gb
Terms of Use:
http://www.britishairways.com/en-gb/...rms-conditions

All Materials on this website, the appearance, organisation and layout of this website, the underlying software code and the underlying data are subject to trade marks, copyright, database rights and other registered and unregistered intellectual property rights which are owned either directly by Us or by Our licensors.

Unless otherwise authorised within these Terms and Conditions, You must not copy, modify, alter, publish, broadcast, distribute, sell or transfer (whether in whole or in part) any Material on this website or the underlying software code or underlying data.
...
Your access to this website is on a temporary basis, and we reserve the right to withdraw, restrict or amend the services accessibly to You on the website without notice at our absolute discretion.

You may only use this website in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which includes complying with all applicable laws, regulations and codes of practice within the UK or other jurisdiction from which You are accessing this website. Except as expressly permitted by Us, You shall not use this website for any purpose.

In particular, You agree that, You must not:

post, transmit or disseminate any information on or via this website which is or may be harmful, obscene, defamatory or otherwise illegal;
use screen scraping, any automated algorithm, device, method, system, software or manual process to access, use, search, copy, monitor or extract Material (in whole or in part) from or through using this website unless We have given Our express written agreement;
...

https://www.checkmytrip.com/CMTSERVLET
Terms of Use:
https://www.checkmytrip.com/cmt/apf/...&SITE=NCMTNCMT
3. Licence restrictions

3.1 Except as expressly set out in this EULA or as permitted by any local law, you agree:
...
(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

https://www.delta.com/mytrips/findPnr.action
http://www.delta.com/ism/SeatMapDisplay.action
http://www.delta.com/shared/components/blank.jsp
Terms of Use:

https://www.finnair.com
Terms of Use:

https://www.flysas.com
Terms of Use:

https://www.iberia.com/web/retrievePNR.do
Terms of Use:

https://www.lot.com
Terms of Use:

https://www.lufthansa.com
Terms of Use:
http://www.lufthansa.com/online/port...d=2016866&l=en

2. Proprietary rights
...You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Lufthansa-website, or the underlying software code, without the prior written consent of Deutsche Lufthansa AG.
https://www.routehappy.com/
Terms of Use:

https://www.swiss.com
Terms of Use:

https://www.tripforyou.net/t4u/PTopAction.do
Terms of Use:

https://www.tripple.jp
Terms of Use:

https://www.united.com/web/en-US/app...n/default.aspx
Terms of Use:
https://www.united.com/web/en-US/content/legal.aspx This website is for the User's personal, noncommercial use only. User agrees not to modify, copy, alter, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this website without Uniteds prior written permission. User agrees not to use any robot, spider, other automatic device, or manual process to monitor or copy this website or the content contained therein or for any other unauthorized purpose without Uniteds prior written permission. ... United reserves the right to investigate any illegal and/or unauthorized use of this website, including, but not limited to, unauthorized framing of this website or unauthorized use of any robot, spider or other automated device, and to take appropriate legal action, including, without limitation, civil, criminal and injunctive redress.

https://www.viewtrip.com/GetItin.aspx
Terms of Use:

https://www.virginamerica.com/book/ow/a1/
Terms of Use:

https://www.virgin-atlantic.com/en/g...ndBooking.next
Terms of Use:

https://www.virtuallythere.com/new/reservations.html
Terms of Use:

http://weather.noaa.gov/weather/current/
Terms of Use:

http://worldaerodata.com/wad.cgi
Terms of Use:

http://www.airframes.org/fleet/
Terms of Use:

http://www.cathaypacific.com/cx/en_H...oking-now.html
Terms of Use:

http://www.flightradar24.com/
Terms of Use:

http://www.FlightStats.com/go/Flight...ingByFlight.do
http://www.FlightStats.com/go/Flight...tusByFlight.do
Terms of Use:

http://www.flightview.com/TravelTool...eryResults.asp
http://www.flightview.com/TravelTools/viewairport.asp
Terms of Use:

http://www.gcmap.com/airport/
http://www.gcmap.com/mapui
Terms of Use:
http://www.gcmap.com/faq/using
Q: May I use the Great Circle Mapper's maps on my web page?
A: You may use maps generated by the Great Circle Mapper on non-commercial web pages (q.v. commericial use below) so long as you do not profit from them and you include the following credit on pages which include maps:
...
Q: May I use the Great Circle Mapper's maps for commercial sites or publications?
A: Please write to Karl L. Swartz regarding terms for commercial use of the maps.

http://www.iata.org/about/members/Pa...line-list.aspx
Terms of Use:
http://www.iata.org/Pages/terms.aspx
2. Your Conduct

The content on this Site is for your personal use only within the organization or entity to which you are attached as applicable, and it is not intended for commercial exploitation unless expressly agreed in writing by IATA through a duly authorized representative. IATA authorizes you to download or reproduce selected materials at this Site only for your personal, non-commercial use, in the ordinary course of business provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials and that the title or database brand name and IATA name is stated as the source.

You may not otherwise modify, disassemble, create derivative works, distribute, reproduce, publicly display, perform, transmit, re-transmit, sell, rent, sublicense, or otherwise use any materials or content on this Site for commercial or non-commercial exploitation by yourself or the organization or entity to which you are attached or permit third parties to so do. Without limitation, unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content is not permitted, and any use of these materials on any other website or networked computer environment for any purpose without IATAs prior written consent is prohibited.
...
4. Intellectual Property Rights

...You must not modify, decompile, or reverse engineer any software IATA discloses to you via this Site, and you must not remove, overprint, or deface any notice of copyright, trademark, logo, legend, or other notice of ownership from any originals or copies of software or information from the website. "IATA Trademarks" means all names, marks, brands, URL names or addresses, logos, designs, trade dress and other designations IATA uses in connection with Products or Services. You are not permitted to incorporate any IATA Trademarks into any other trademarks, service marks, company names, Internet addresses, domain names, or any other similar designations. Any unauthorized use of any materials contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

http://www.itn.net/cgi/get
Terms of Use:

http://www.kenya-airways.com/kqbook.aspx
Terms of Use:

http://www.myairlines.ru
Terms of Use:

http://www.qantas.com.au/regions/do/dyn/checkmytrip
Terms of Use:

http://www.seatexpert.com/multiple_results.php
Terms of Use:

http://www.seatguru.com/ajax/findseatmap.php
Terms of Use:

http://www.seatmaestro.com/airlines-...eckmytrip.html
http://www.seatmaestro.com/themes/de...te_airline.php
Terms of Use:

http://www.seatplans.com/ajax/Airline
http://www.seatplans.com/ajax/airports-and-city
http://www.seatplans.com/find-and-compare/
Terms of Use:
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KVS Availability Tool

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Old May 6, 2017 | 12:40 pm
  #721  
KVS
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Arrow

Originally Posted by TennisNoob
I emailed KVS Tool an few days ago and haven't received an response yet.
Please check your e-mail spam/junk folder.

Originally Posted by TennisNoob
It's requiring my AC/AE Credentials to access *a awards. However AC does not have CA awards which is an issue for me.
As noted in the CA section of the KVS Tool User Guide, you should use the [Awards/NH-StarAlliance] Method for that airline.
KVS is offline  
Old May 6, 2017 | 1:27 pm
  #722  
nux
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Join Date: Jun 2012
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Posts: 12,551
Originally Posted by TennisNoob
I emailed KVS Tool an few days ago and haven't received an response yet.

It's requiring my AC/AE Credentials to access *a awards. However AC does not have CA awards which is an issue for me.

Anyone have advise?
Use the ANA website for free.
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Old May 6, 2017 | 5:13 pm
  #723  
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Join Date: Dec 2014
Programs: British Airways Executive Club Gold
Posts: 1,078
Can someone teach me how to access fare rules with KVS desktop application? Also, how can I search business class base fare with it?
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Old May 6, 2017 | 6:08 pm
  #724  
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Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
Originally Posted by KVS
Please check your e-mail spam/junk folder.



As noted in the CA section of the KVS Tool User Guide, you should use the [Awards/NH-StarAlliance] Method for that airline.
Checked my spam folder and email for KVS, no response.

Method fixed the issue, thanks!

Originally Posted by nux
Use the ANA website for free.
NHs new site is garbage.
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Old May 11, 2017 | 2:56 am
  #725  
 
Join Date: May 2014
Location: JKT
Programs: KF/AM
Posts: 3
Hi there,

Is there still an issue with award availability SQ?
Because I can't search award on SQ flight no more since march and already updated with the latest KVS version

Thanks
abecbebec is offline  
Old May 11, 2017 | 3:01 pm
  #726  
KVS
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Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
Arrow

Originally Posted by abecbebec
Is there still an issue with award availability SQ?
Because I can't search award on SQ flight no more since march and already updated with the latest KVS version
All Award Availability Methods in the KVS Tool continue to function normally (incl. the [Awards/SQ] Method).

We have sent you an e-mail with troubleshooting instructions for your machine.
KVS is offline  
Old May 12, 2017 | 3:14 am
  #727  
 
Join Date: May 2014
Location: JKT
Programs: KF/AM
Posts: 3
Originally Posted by KVS
All Award Availability Methods in the KVS Tool continue to function normally (incl. the [Awards/SQ] Method).

We have sent you an e-mail with troubleshooting instructions for your machine.
Where did you send the email to?
I can't seem to find it.

Already reply the email with the screenshot
abecbebec is offline  
Old May 12, 2017 | 3:16 am
  #728  
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Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,813
Originally Posted by abecbebec
Where did you send the email to?
I can't seem to find it.

Already reply the email with the screenshot
Welcome to obscure business of KVS!!! :
vbroucek is offline  
Old May 12, 2017 | 10:16 am
  #729  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
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Exclamation Moderator's Note

Originally Posted by abecbebec
Hi there,

Is there still an issue with award availability SQ?
Because I can't search award on SQ flight no more since march and already updated with the latest KVS version

Thanks
Reminder:
Originally Posted by Wikipost

Please submit technical support and customer service requests directly to KVS through their website.

FlyerTalk is not KVS' customer assistance venue.

The primary purpose of the Travel Tools forum is to benefit the entire FlyerTalk community.

Anything related to the KVS Availability Tool may be discussed here, including member to member requests for troubleshooting.
TWA884 is offline  
Old May 23, 2017 | 9:24 am
  #730  
 
Join Date: May 2014
Location: JKT
Programs: KF/AM
Posts: 3
Noted,

Just wanna ask if any other members using KVS having same problem with me


Originally Posted by TWA884
Reminder:
abecbebec is offline  
Old May 23, 2017 | 9:54 am
  #731  
FlyerTalk Evangelist
5M
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20 Years on Site
 
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,648
Originally Posted by abecbebec
Noted,

Just wanna ask if any other members using KVS having same problem with me
Well, you saw the reply from KVS that things were "functioning nrmally." That means that unlike other products one might purchase, any function can go away at any time with no notice. This happens as data providers discover that their data is being misused and sold by KVS without their consent.
Xyzzy is offline  
Old May 23, 2017 | 12:28 pm
  #732  
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Does KVS access award availability by scraping/parsing data from public websites, the same way Award Nexus does, or does it access to the information through some GDS-like back-end like Expert Flyer ?
MasterGeek is offline  
Old May 23, 2017 | 2:06 pm
  #733  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
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Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 24,741
Originally Posted by MasterGeek
Does KVS access award availability by scraping/parsing data from public websites, the same way Award Nexus does, or does it access to the information through some GDS-like back-end like Expert Flyer ?
The wikipost at the top of the page discusses the methods and has a comprehensive list of the sources used by KVS to obtain its data.
TWA884 is offline  
Old May 25, 2017 | 6:20 pm
  #734  
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Location: 39000ft
Posts: 1,332
Why availability doesn't show aircraft type anymore? That's a setback.
jerry_greece is offline  
Old May 25, 2017 | 7:13 pm
  #735  
KVS
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Join Date: Jan 2004
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Originally Posted by MasterGeek
Does KVS access award availability by scraping/parsing data from public websites, the same way Award Nexus does, or does it access to the information through some GDS-like back-end like Expert Flyer ?
For most 1st-tier airlines, Award Availability is not accessible through GDSs.

KVS Tool supports Award Availability for 120+ airlines worldwide (incl. all of 1st-tier carriers across the 3 global alliances).

Originally Posted by jerry_greece
Why availability doesn't show aircraft type anymore?
The current version of the Availability Engine in the Mobile Companion does not provide Aircraft Type data.

Please use the [Timetable] option to see Aircraft Types and/or retrieve the [Seat Map] to see the cabin layout for a specific flight.
KVS is offline  


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