Nokia Help?? - ask here
 

Hi

I see a lot of questions about nokia products. I work for Nokia in R&D in some capacity. The opinions listed here are my own, and do not represent the views or policies of Nokia.

If you have any questions about how to use Nokia products, or have questions about specs etc, ask away and I will do my best to find the answer, or direct you to where you may find it.

I am busy, and so cannot guarantee to answer in timely fashion, and I cannot guarantee I will always be able to give an answer (or the right one) but I will try :)

If you have problems with a broken device - I will likely tell you everytime to contact Nokia CARE - and this should be the first stop for troubleshooting problems.

In the US
https://www.nokiausa.com/get-support...ir-and-recycle

Europe
http://europe.nokia.com/get-support-...recycle/repair

Some other useful links
Beta labs - cool new SW for your phone - http://betalabs.nokia.com/
Nokia conversations - Updates on nokia products/service etc - http://conversations.nokia.com/
SW Updates for your device - http://europe.nokia.com/get-support-...oftware-update
App store - cool free and paid apps for your device - http://Store.ovi.com
Photo, maps, online contacts backup, calendar etc - free of charge - www.ovi.com
files.ovi.com

Wirelessly posted (Nokia N97: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/Palm-D050; Blazer/4.3) 16;320x448)

Amazing thread... thanks for starting it. With my N97 here, I anticipate being a regular... :D

Thank you for starting this thread and helping out. One of the most annoying things for me is the inability to display 'foreign' languages.

My phone doesn't have the Chinese language, and if a SMS in Chinese arrives, I see a lot of blocks. I don't want the menu and so forth in Chinese, but I do want to be able to see these SMSes. My 6 year old Sony Ericsson can do that...

Of all the research I've done, Nokia just can't do it...

The second thing is the phone's insistance to change all my appointments time if I change my timezone on the phone. Someone has explained the rationale behind it, but it makes no sense to me. It'd be good if I (the user) can have the option to not have the phone being this overly helpful.

Device = N95-8Gb, running v30 firmware.

My understanding is the same as yours. The products typically have a range of supported languages. SE used unicode for the language support.

I would hope this would be rectified in future symbian releases. The new symbian foundation has huge plans for making the OS more accessible and re-usable, and I am pretty sure this will be fixed. But sadly for your phone not too many options.

The second one is my HATE also. I give up and don't change the time-zone, I just change the time. Keeps the appointments in the right place. But a nightmare if you add appointments while traveling I will agree.

This does improve with newer products.

Symbian also happily uses unicode to display text. In fact, I have patched my E61i to display webpages in Korean. I wouldn't recommend trying to do this for Chinese though, and especially not on a N95-8Gb.

I like it this way. Maybe I'm just weird? ;)

http://email.nokia.com

Working very well indeed with GMail. Please keep it free :)

thanks cressers for starting the helpful thread. :)

cressers, what a great thread and nice of you to give some time :)

I have a question, until recently I had a nokia E71, but was frustrated with the email issues...lack of HTML, folder support, poor calendar support etc etc Moving to a windows mobile device things are MUCH better but I miss the form factor of the E71.

Is there plans to enable "mainstream" mobile email support on this device?

Hi - Of course I cannot comment on the future unpublished plans, but the current delivery of mail for exchange will continue to grow I am sure.

There is of course roadsync which does everything you wanted.....

http://www.allaboutsymbian.com/news/...adSync_ver.php

:D thank you. I used roadsync for a trial, but couldn't really justify the cost, esp as my handset was sim free to start with. I guess my company will reallocate it when I eventually hand it back, and I'll get used to a winmo device instead.

I concur. Using it on my E63 with gmail and I am quite satisfied.

How can one type accented/umlauted/etc. characters on a phone with a standard English keyboard?
There must be a way, right? :p

Does holding down the key work? That's what I do on my BB.

Bottom right of the keyboard is the "Ctrl" button. Hold it and press the letter you want accented / umlauted etc. I tried a circonflexe however no luck sorry :)

And what's this BB talk in this thread? :p

On my E63 the CTRL doesn't have that function, but the CHR does. Thanks!

Pressing CHR just brings up the symbol menu. I hadn't thought to hold it in while typing a letter.