Problem with UA.COM
Nov 24, 2008 | 5:32 pm
#1
Original Poster
Join Date: Sep 2005
Location: Tucson - Seattle
Programs: UA 1K; Marriott, AA,
Posts: 2,476
Problem with UA.COM
There are a lot of problems with United's website....but this is driving me crazy. I have been using the site for many years and this just started a few weeks ago.
I can move around within the site....but I cannot change to another website.
It simply shows "connecting" and sits there until I get the MS "cannot locate.." message.
It does not happen with any other website.
I am using XP and IE.
I can move around within the site....but I cannot change to another website.
It simply shows "connecting" and sits there until I get the MS "cannot locate.." message.
It does not happen with any other website.
I am using XP and IE.
Nov 24, 2008 | 8:26 pm
#2
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Denver, CO, USA
Programs: Sometimes known as [ARG:6 UNDEFINED]
Posts: 28,758
United.bomb works okay for me. You may want to get the freeware CCleaner (google it) and use it clear your browser history, cache, cookies, etc.
Oh, and you mention you've been "using it for years" - are you going to www.united.com or www.ual.com?
Oh, and you mention you've been "using it for years" - are you going to www.united.com or www.ual.com?
Nov 24, 2008 | 8:36 pm
#3
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
How are you trying to get to the "other" websites? Are you clicking a link on the united.com site or from favorites or typing it in? If you close IE and then start it up again can you go to the site in question directly?
Nov 24, 2008 | 9:24 pm
#4
Original Poster
Join Date: Sep 2005
Location: Tucson - Seattle
Programs: UA 1K; Marriott, AA,
Posts: 2,476
I am trying to use a link from favorites. Never tried to type it in..but I feel sure it would not work.
The only way to get out of the United site is to close IE.
Nov 24, 2008 | 9:28 pm
#5
Original Poster
Join Date: Sep 2005
Location: Tucson - Seattle
Programs: UA 1K; Marriott, AA,
Posts: 2,476
United.bomb works okay for me. You may want to get the freeware CCleaner (google it) and use it clear your browser history, cache, cookies, etc.
Oh, and you mention you've been "using it for years" - are you going to www.united.com or www.ual.com?
Oh, and you mention you've been "using it for years" - are you going to www.united.com or www.ual.com?
I used CCleaner (as well as others).
Didn't help.
Is it possible that the United site is running some type of script that will not let me out???
Last edited by grayland; Nov 24, 2008 at 9:45 pm
Nov 25, 2008 | 7:27 am
#6
Join Date: Jan 2004
Location: IND
Programs: UA Million Miler (Lifetime Gold), Hilton Diamond, Marriott Gold
Posts: 3,531
I had the same problem last week. I ran Norton Disk Doctor a couple of days ago, which must have cleaned up something that was causing the problem since it's gone.
Nov 25, 2008 | 11:51 am
#7
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,934
It hasn't ever worked well for me. Every time I log out I get a page error message. About 1/3 of the time trying to leave the page to go to another website something just spins and spins until I force a browser close, at which point I get a nasty "page in use, are you sure you want to close your browser" message.
Nov 25, 2008 | 2:16 pm
#9
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,074
silly question...
have you tried using firefox?
even with me as a mac user, safari and "the bomb" sometimes don't get along but firefox works like a champ.
have you tried using firefox?
even with me as a mac user, safari and "the bomb" sometimes don't get along but firefox works like a champ.
Nov 25, 2008 | 6:15 pm
#10
Original Poster
Join Date: Sep 2005
Location: Tucson - Seattle
Programs: UA 1K; Marriott, AA,
Posts: 2,476
It hasn't ever worked well for me. Every time I log out I get a page error message. About 1/3 of the time trying to leave the page to go to another website something just spins and spins until I force a browser close, at which point I get a nasty "page in use, are you sure you want to close your browser" message.
I am updated with all Windows.
McAfee does a regular virus check.
I have not tried Firefox.
The newest twist is that I can't print from Itineraries.