@#%& Adobe!
Nov 13, 2008 | 8:36 pm
#1
Original Poster
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
@#%& Adobe!
I have left my firm lawyer job and started my own private practice, while working part-time as General Counsel for one of my (now) former clients. I'm currently in Beijing and need to get some quick business cards done. My company's graphic artist sent me an EPS file of our business cards, but I don't have anything that can edit it.
"No problem," I thought. I'll just buy and download Adobe Illustrator. I went to the Adobe site, paid my $600 with a credit card, completed the transaction and received a confirmation telling me I should receive the download link IN ONE BUSINESS DAY. I don't have one business day -- I need to get this stuff to the printer TODAY.
I'm really ticked about this.
"No problem," I thought. I'll just buy and download Adobe Illustrator. I went to the Adobe site, paid my $600 with a credit card, completed the transaction and received a confirmation telling me I should receive the download link IN ONE BUSINESS DAY. I don't have one business day -- I need to get this stuff to the printer TODAY.
I'm really ticked about this.
Nov 13, 2008 | 8:53 pm
#2
FlyerTalk Evangelist
Join Date: Sep 2000
Programs: BA, AA, DL, KLM, UA
Posts: 37,489
A lot of people have had problems like this, and it is the main reason why Adobe has so many issues with piracy. I even know people who pay for it, and THEN download it off Bittorrent because Adobe has such a pathetic software sales system.
And BTW; congratulations on this decision!!!!
And BTW; congratulations on this decision!!!!
Last edited by ScottC; Nov 13, 2008 at 9:23 pm
Nov 13, 2008 | 9:04 pm
#3
Join Date: Apr 2004
Location: Arkansas/SFO
Programs: AA EXP 2MM
Posts: 333
Possible solutions:
1. Have the artist send you a jpg file instead of an eps file.
2. Have the artist put it into a Word document and send that.
3. Download something like this to edit/convert the file.
4. Go to www.shareware.com and search to "edit eps" and check out the possibilities.
I'm no graphics guy, but one of the above will produce a quick and cheap solution. Good luck.
1. Have the artist send you a jpg file instead of an eps file.
2. Have the artist put it into a Word document and send that.
3. Download something like this to edit/convert the file.
4. Go to www.shareware.com and search to "edit eps" and check out the possibilities.
I'm no graphics guy, but one of the above will produce a quick and cheap solution. Good luck.
Nov 13, 2008 | 9:20 pm
#4
Join Date: Apr 2006
Location: New York City/NY22
Programs: AA Platinum 2.3MM (Lifetime PLT)
Posts: 5,291
I have left my firm lawyer job and started my own private practice, while working part-time as General Counsel for one of my (now) former clients. I'm currently in Beijing and need to get some quick business cards done. My company's graphic artist sent me an EPS file of our business cards, but I don't have anything that can edit it.
"No problem," I thought. I'll just buy and download Adobe Illustrator. I went to the Adobe site, paid my $600 with a credit card, completed the transaction and received a confirmation telling me I should receive the download link IN ONE BUSINESS DAY. I don't have one business day -- I need to get this stuff to the printer TODAY.
I'm really ticked about this.
"No problem," I thought. I'll just buy and download Adobe Illustrator. I went to the Adobe site, paid my $600 with a credit card, completed the transaction and received a confirmation telling me I should receive the download link IN ONE BUSINESS DAY. I don't have one business day -- I need to get this stuff to the printer TODAY.
I'm really ticked about this.
First, all good wishes to you in your new practice. I hope to hear more about it by P.M.
Next, since I am guessing there is no local equivalent of Kinko's, how about ordering from vistaprint and having them overnight it? Should be a lot cheaper than $600 even with the shipping and duty.
Nov 13, 2008 | 10:04 pm
#5
Join Date: Sep 2004
Posts: 9,223
When I make purchases from the Adobe store they give me a license key and download link instantly. If there is a trial version, you download that and copy/paste the key into it, so there is no special download needed, you just need the license.
Nov 13, 2008 | 10:09 pm
#6
Original Poster
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
Thanks!
I imported the EPS file into Photoshop and edited it there (the fun part was putting in Chinese characters). I've saved the resulting files as EPS, PDF and PSD on the assumption that a local printer will be able to do with one of these formats.
Thanks!
I've already paid for Illustrator. The last time I bought an Adobe product on-line that I needed in a hurry (Acrobat), I had to wait 3 hours for the link and serial number.
Unfortunately, no trial version is available.
Possible solutions:
1. Have the artist send you a jpg file instead of an eps file.
2. Have the artist put it into a Word document and send that.
3. Download something like this to edit/convert the file.
4. Go to www.shareware.com and search to "edit eps" and check out the possibilities.
I'm no graphics guy, but one of the above will produce a quick and cheap solution. Good luck.
1. Have the artist send you a jpg file instead of an eps file.
2. Have the artist put it into a Word document and send that.
3. Download something like this to edit/convert the file.
4. Go to www.shareware.com and search to "edit eps" and check out the possibilities.
I'm no graphics guy, but one of the above will produce a quick and cheap solution. Good luck.
Next, since I am guessing there is no local equivalent of Kinko's, how about ordering from vistaprint and having them overnight it? Should be a lot cheaper than $600 even with the shipping and duty.
Unfortunately, no trial version is available.
Nov 13, 2008 | 10:24 pm
#7
Join Date: Oct 2002
Location: Arizona
Programs: *wood Gold, Marriott Gold, DL Silver, Hilton Silver, F9 Ascent
Posts: 2,419
Congrats on hanging your own shingle!
Glad you got things taken care of...but I was going to say I'm sure plenty of FTers would have made the conversion for you in a flash if you needed the help. That said, I'll put away the torrent link I was going to PM <whistling>.....
Glad you got things taken care of...but I was going to say I'm sure plenty of FTers would have made the conversion for you in a flash if you needed the help. That said, I'll put away the torrent link I was going to PM <whistling>.....
Nov 13, 2008 | 11:27 pm
#8
Join Date: Jun 2002
Posts: 960
try here:
http://www.adobe.com/downloads/
http://www.adobe.com/downloads/
Nov 14, 2008 | 9:26 am
#9
Ambassador: China
Join Date: Oct 2005
Location: Malibu Inferno Ground Zero
Programs: UA AA CO
Posts: 4,836
edited. Send it to me. It would probably take just a few minutes and be comped to a fellow FT member.^
Nov 14, 2008 | 2:22 pm
#10
Original Poster
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
try here:
http://www.adobe.com/downloads/
http://www.adobe.com/downloads/
Thanks for the offer -- I appreciate it! Now that I have Illustrator, could you tell me what type of file is acceptable? The graphic artists sent me everything in EPS.
Nov 14, 2008 | 4:54 pm
#11
Join Date: Sep 2004
Posts: 9,223
You can get a refund for the software.
Return an Adobe Product
Since you got the download, there is nothing to physically return. You just fill out a form.
Return an Adobe Product
Since you got the download, there is nothing to physically return. You just fill out a form.
Nov 15, 2008 | 4:35 am
#12
Join Date: Nov 2006
Programs: Seniors Bus Pass
Posts: 5,561
now this thread is just the sort of helpful advice that i love FT for
(particularly the refund advice
)
well done all ^^
my problem with adobe seems to be that when printing some words and lines are garbled when printed from my laptop to one printer. when i send it to my other computer and print it with different printer all is well. i guess it is a printer driver thing, but dont know how to cure it
(particularly the refund advice
)well done all ^^
my problem with adobe seems to be that when printing some words and lines are garbled when printed from my laptop to one printer. when i send it to my other computer and print it with different printer all is well. i guess it is a printer driver thing, but dont know how to cure it
Nov 15, 2008 | 12:05 pm
#13
Ambassador: China
Join Date: Oct 2005
Location: Malibu Inferno Ground Zero
Programs: UA AA CO
Posts: 4,836
Thanks -- I downloaded the GIGABYTE+ file (whew!). It worked just fine. Now I'm sorry I paid the $600. Oh, well. My serial number just came, so now I have a full, legal copy of Illustrator to add to my full and legal copies of Photoshop, Acrobat and Premiere Pro.
Thanks for the offer -- I appreciate it! Now that I have Illustrator, could you tell me what type of file is acceptable? The graphic artists sent me everything in EPS.
Thanks for the offer -- I appreciate it! Now that I have Illustrator, could you tell me what type of file is acceptable? The graphic artists sent me everything in EPS.
for viewing to make sure that the ai file matches correctly. If its 4 color
process then a .tif file at 300dpi should also work for business cards. Make sure
the artwork is 3.625 x 2.125 so if it bleeds there is some margin.
Nov 15, 2008 | 12:12 pm
#14
Ambassador: China
Join Date: Oct 2005
Location: Malibu Inferno Ground Zero
Programs: UA AA CO
Posts: 4,836
Nov 15, 2008 | 1:37 pm
#15
Join Date: Nov 2006
Location: Detroit; Formerly Dubai
Posts: 3,676
When I buy things online or e-bank outside the US, I often VPN my connection. Foreign IP addresses tend to trigger fraud alerts, etc. Now, I try not to use a VPN when I do the actual download because I seem to take a performance hit.