Grrrrrr - wireless e-mail problems again
Feb 7, 2006 | 11:27 am
#1
Original Poster
Join Date: Apr 2005
Location: UK
Programs: IC Hotels Diamond Elite, BA Nothing
Posts: 8,907
Grrrrrr - wireless e-mail problems again
I'm in a hotel and logged on to a public wireless network. I use Outlook Express for e-mail and I get this problem about 50% of the time when on a hotel wireless.
Basically I can receive e-mail OK but not send it. When I try to send e-mail a message box pops and asks me to:
"Please enter your password for the following server". The server shown is the one from my ISP, it then shows me my user name etc. But it won't connect
As it works around 50% of the time on public wireless it's a bit baffling - as you can see by this post, Internet Explorer works just fine. Any suggestions?
Basically I can receive e-mail OK but not send it. When I try to send e-mail a message box pops and asks me to:
"Please enter your password for the following server". The server shown is the one from my ISP, it then shows me my user name etc. But it won't connect
As it works around 50% of the time on public wireless it's a bit baffling - as you can see by this post, Internet Explorer works just fine. Any suggestions?
Feb 7, 2006 | 11:37 am
#2
Join Date: Feb 2005
Posts: 129
Originally Posted by BOH
I'm in a hotel and logged on to a public wireless network. I use Outlook Express for e-mail and I get this problem about 50% of the time when on a hotel wireless.
Basically I can receive e-mail OK but not send it. When I try to send e-mail a message box pops and asks me to:
"Please enter your password for the following server". The server shown is the one from my ISP, it then shows me my user name etc. But it won't connect
As it works around 50% of the time on public wireless it's a bit baffling - as you can see by this post, Internet Explorer works just fine. Any suggestions?
Basically I can receive e-mail OK but not send it. When I try to send e-mail a message box pops and asks me to:
"Please enter your password for the following server". The server shown is the one from my ISP, it then shows me my user name etc. But it won't connect
As it works around 50% of the time on public wireless it's a bit baffling - as you can see by this post, Internet Explorer works just fine. Any suggestions?
Feb 7, 2006 | 11:44 am
#3
Original Poster
Join Date: Apr 2005
Location: UK
Programs: IC Hotels Diamond Elite, BA Nothing
Posts: 8,907
Originally Posted by diseman
Get an account with www.no-ip.com for smtp service. Reconfigure your smtp once for all time. I've used it for about 18 mos.
Why will an account with www.no-ip.com help and how will this affect my existing ISP / e-mail address etc?
Is there a temporary way round this with something on my laptop I can change? - I'm also curious as to why it is a problem with some wireless networks but not others?
Thanks
Feb 7, 2006 | 11:56 am
#4
Join Date: Feb 2005
Posts: 129
Originally Posted by BOH
Why will an account with www.no-ip.com help and how will this affect my existing ISP / e-mail address etc?
Why you can't send mail is as follows: (From no-ip site)
ISPs often block port 25, the port on which email is sent. This is done to prevent spam from unwitting or comprimised computers. But this also blocks many legitimate users who would like to send email from their personalized accounts. Other spam stopping techniques, such as requiring reverse DNS also hinder legitimate users who want to send email. No-IP's Alternate-port SMTP gets around these problems by letting you inject mail to our system for delivery. We take care of the details and you just send. Not only that, when using Internet connections provided at airports, hotels, friend's places, even at work, you'll never have to change your SMTP settings!
No-IP's Alternate-port SMTP can easily be used with almost any modern email client or server, including Outlook, Outlook Express, and Exchange. If your mail server supports a smarthost/nexthop configuration and SMTP AUTH it will work with Alternate-port SMTP.
It isn't very complicated to set up.
No-IP's Alternate-port SMTP can easily be used with almost any modern email client or server, including Outlook, Outlook Express, and Exchange. If your mail server supports a smarthost/nexthop configuration and SMTP AUTH it will work with Alternate-port SMTP.
Last edited by diseman; Feb 7, 2006 at 12:00 pm
Feb 7, 2006 | 12:04 pm
#5
Join Date: Sep 2003
Location: Rockville MD USA
Programs: UA former 1K MM
Posts: 2,184
Most likely the smtp server that you specified when you set up Outlook Express is the smtp server operated by your home ISP, and maybe they only allow you to send mail through their smtp when you are phsically connected to their access line. You can't send through their smtp server when you're in a hotel--unless they allow relaying by means of authentication. You can use the hotel's smtp server--you need to ask the hotel what is the server address for their smtp server, and then enter that into Outlook Express. Some hotels have networks that intercept your outgoing mail and send it with their smtp server without you making any change to Outlook Express. I don't know if your ISP allows relaying, and if so, I don't understand why your entering the password for your ISP's smtp server only works half the time.
Feb 7, 2006 | 12:18 pm
#6
Original Poster
Join Date: Apr 2005
Location: UK
Programs: IC Hotels Diamond Elite, BA Nothing
Posts: 8,907
Originally Posted by redburgundy
Most likely the smtp server that you specified when you set up Outlook Express is the smtp server operated by your home ISP, and maybe they only allow you to send mail through their smtp when you are phsically connected to their access line. You can't send through their smtp server when you're in a hotel--unless they allow relaying by means of authentication. You can use the hotel's smtp server--you need to ask the hotel what is the server address for their smtp server, and then enter that into Outlook Express. Some hotels have networks that intercept your outgoing mail and send it with their smtp server without you making any change to Outlook Express. I don't know if your ISP allows relaying, and if so, I don't understand why your entering the password for your ISP's smtp server only works half the time.
When it doesn't work, the message box that pops up is not one I normally see. So my ISP seemingly does allow relaying - for example at any Starbucks it works 100% of the time - it's just some hotels it seems. For example, there are two Holiday Inn Express's I stay in at Richmond, VA. When at one it works fine, the other it does not.
