What sort of throughput do you get internationally?

As part of my Sling box installation I have been troubleshooting my internet speed. I cannot get past about 180Kbps throughput from my provider here in NZ back to my box in the USA.

I have been using this web-site http://www.numion.com/YourSpeed/ to check my speed.

I just got off the phone from a heated discussion with my internet provider. I am supposed to get 2500Kbps. I get that sort of throughput if they direct me to 'their' websites (i.e. http://www.jetstreamgames.co.nz/speed/ ). However, any real web-sites (or sling box) only gets me about 180Kbps.

Am expecting too much or do does the ISP have something set up wrong?

As you travel around the world what sort of 'realistic' throughput do you get on DSL 2500Kbps lines?

Let me start the list:
NZ Xtra service realistic throughput 180kbps

AAaLot, have you noticed any difference between other local NZ sites and offshore?

My experience with connecting to NZ from offshore is that speeds degrade significantly and can only put it down to the distance and limited bandwidth between North America and NZ. This is/was particularly noticable in the evenings (NZT) and we put it down to large corproates coming online and uploading to Head Office back in NA. Given Telecom will have signed performance guarantees with these companies they throttle back other availability.....still this was just the hypothesies that our I.T. Dept. came up with to explain performance degradation.

It's not the ISP, it's the latency. There's a firmware update due out that'll fix the problem completely. Prior to the update I was getting 200Kbps in Hong Kong with 1500Kbps upstream from my ISP. NOW I get 900-1400 easily, no matter where I am. Contact the support folks at Slingbox, they'll Email you the new firmware. You'll need to be local to the 'box to install it or update it via VNC or another remote control software to a PC on the LAN where the Slingbox resides.

Are you sure the issue isn't the ISP on the other end (i.e. where the slingbox is connected)? Most residential ISPs don't support particularly high upload speeds.

While it's possible that your ISP doesn't have a big enough upstream connection you shouldn't blame them for slowness in linking to distant sites. An ISP controls only two things--the speed of the connection between you and them and the capacity of the connection between them and the backbone. They are in no way responsible for any performance issues after the backbone is reached.

Since you get the 2500k off their speed test you know your uplink is ok. The only other thing they have any say over is their uplink. If that's too small you will find the speed varies by time of day. If that's not happening then they aren't at fault. Note that time of day variations can also reflect load on the server you are connecting to, don't blame them unless all sites show the same pattern.

I somewhat agree with you but sometimes the contention ratio comes into play and their connection to the backbone is the problem. If EVERYTHING off the WAN is slow except for sites local to the ISP then yes, you've got a 2' pipe connected to their 2" garden hose.

It would also help to know who the OP's ISP is here in the US and what package they're subscribed to. I have 1536Kbps upstream and see about 1200 of it from various sites.

Now, if it's ONLY the Slingbox that's slow, that's the latency issue. No way to correct that until you get home and install new firmware or have someone do it for you.

This isn't a disagreement with what I said!