Computer Crashes using Facebook
#1
Original Poster


Join Date: Sep 2007
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Computer Crashes using Facebook
Has anyone else had this issue? My computer will suddenly turn itself off sometimes when I am using Facebook. This is on Chrome Browser, and usually while I am scrolling. I have already tried blowing away Chrome and reinstalling, next step is going to try blowing away the profile and redoing that. But I was curious if anyone else ever saw this.
#2
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Your computer actually powers off when you go to facebook.com in Chrome? Does it happen every time? Does it happen when you click on something in particular?
It shouldn't be possible. There's got to be something else going on.
It shouldn't be possible. There's got to be something else going on.
#3
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I know it must be something else. But I cannot for the life of me figure out. It only happens when I am in Facebook, while using chrome. Has never happened using Facebook in Firefox, nor when I have used something other than Facebook. And I have had it going for a good 7 or 8 hours.
It is not every time I use Facebook, but does seem to be tied when I have scrolled through a few times. I am wondering if it is somehow tied to a post or one of Facebooks oh so helpful (sarcastic) suggestions. I have found nothing in event viewer.
It is not every time I use Facebook, but does seem to be tied when I have scrolled through a few times. I am wondering if it is somehow tied to a post or one of Facebooks oh so helpful (sarcastic) suggestions. I have found nothing in event viewer.
#4


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One guess is a thermal shutdown. Is it a desktop or laptop? Are the ventilation ducts unblocked? If they are, or if the CPU fan is broken, then running an app that pegs the CPU could cause a thermal shutdown when other apps don't. Sometimes, ads served on a particular website are prone to pegging the CPU (FT did that for me for months, but now seems to be behaving). Check your CPU usage in Task Manager when you go to Facebook, before your computer shuts down, and see if it's high.
#5




Join Date: Jan 2003
Posts: 3,893
It may be a memory issue. Chrome browser is not kind to memory usage. You can open up Task Manager and keep an eye on Chrome's memory usage. Then go to Facebook page and starts to scroll down with Task Manager opens. You will see the memory usage starts to increase as you scroll down. At some point when you run out of memory, it will probably crash it.
#6

Join Date: Jan 2015
Posts: 3,732
If this is isolated to Chrome (I'd check to see if it also applies to Chromium/Edge), I'd probably check to see your extensions first. See if you have any that can be disabled... then I'd look at what apps you might have in memory (conflicts)... it's unlikely but anti-virus is part of this as well.
From the sounds of it, it's bad code or conflicting code somewhere.
From the sounds of it, it's bad code or conflicting code somewhere.
#7
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I am thinking it is a memory issue as Need posted. I have other profiles on this PC and none of them seem to have an issue. I did delete my user profile and recreate it (the Windows profile, not just teh browser profile) and it still happens. I just try not to go too long on Facebook now. Suppose that's a good thing.
#8
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I’ve seen times when Facebook’s running on browsers or in multiple browsers/browser times at a time lead to such bad memory consumption and related slowdowns that the fans on older style computers would go into overdrive and eventually the computers would shutdown or stall for some reason related to either the heat or energy consumption or something else.
#9
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Just suddenly powering off on you (not rebooting, not displaying a system halt/blue screen error) points to a thermal issue. Not surprising that it would happen on Facebook given the amount of resources it consumes, but it would probably be expected to happen on other scenarios too while your system is under heavy or prolonged load.
Is this a Windows machine? If so install SpeedFan and check what your temps are.
If your computer is momentarily flashing a blue screen error before it dies on you, then theres a higher potential for it to be a memory-related issue. But for a sudden power off without a stop error, thermal is the leading candidate.
Is this a Windows machine? If so install SpeedFan and check what your temps are.
If your computer is momentarily flashing a blue screen error before it dies on you, then theres a higher potential for it to be a memory-related issue. But for a sudden power off without a stop error, thermal is the leading candidate.
#10
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