ONEPLUS 7 Pro US model - problems with cell data
#16
Join Date: Jan 2003
Posts: 3,785
Oh... and what about mobile data roaming? Is it enabled?
#17
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,617
#18
Original Poster
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
#19
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Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
I couldn't find a way to manually select a carrier - it showed whatever sim I had (eg Ais or true) with no option to change - how were u able to select?
#20
Original Poster
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
https://willmyphonework.net/ ...says you shouldn't have a problem...defective phone maybe??
#22
Join Date: May 2013
Posts: 916
can you post the APN settings that you see now ?
my data only AIS sim says under :
Name
AIS 3G internet
APN type
default,supl,agps,fota,dun
did you go to Termanal 21 to get it set-up
AIS is on the 6th floor I think , with the Movie theaters
my data only AIS sim says under :
Name
AIS 3G internet
APN type
default,supl,agps,fota,dun
did you go to Termanal 21 to get it set-up
AIS is on the 6th floor I think , with the Movie theaters
Last edited by LAXlocal; Jan 20, 2020 at 2:24 pm
#23
Original Poster
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
I no longer have the sim card - after 3 hours of not being able to get it to function AIS refunded my money
IIRC AIS set the apn to internet and aisinternet. Setting did not specify 3g and I don't think they changed the apn type (I think it was blank - maybe that was the problem.
I went to AIS store at Big C (small one which then referred me to Central store- which is where I spent an hour more and they ultimately gave up). Had purchased top up at the one in term 21 - but hadn't used it right then - since it was a card I already used and I got a message that I had 1g I didn't try to use it until a few days later.
I later went to the AIS store at ICON to see if I could try one of their sims - they let me, it didn't work, but they seemed to have little/no interest in trying to get it to work.
What phone do u have?
IIRC AIS set the apn to internet and aisinternet. Setting did not specify 3g and I don't think they changed the apn type (I think it was blank - maybe that was the problem.
I went to AIS store at Big C (small one which then referred me to Central store- which is where I spent an hour more and they ultimately gave up). Had purchased top up at the one in term 21 - but hadn't used it right then - since it was a card I already used and I got a message that I had 1g I didn't try to use it until a few days later.
I later went to the AIS store at ICON to see if I could try one of their sims - they let me, it didn't work, but they seemed to have little/no interest in trying to get it to work.
What phone do u have?
#25
Original Poster
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
#27
Original Poster
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Thanks, but the problem is the specific phone oneplus. I was confused by "but it was a one year worldwide data sim" I didn't know that AIS sold any worldwide data sims- do you mean sim2fly? How were u able to get a one year version I'm only seeing 7 or 15 day packages on their site (have u used it in the US?)
I too, had a phone (samsung s8) that worked with the AIS sim card so I did not anticipate any problem when I switched to the new phone - but it just won't work.
I too, had a phone (samsung s8) that worked with the AIS sim card so I did not anticipate any problem when I switched to the new phone - but it just won't work.
#28
Join Date: Oct 2003
Posts: 2,304
Global
SIM2Fly 2,799 Baht
4G/3G Data Roaming
15GB Max-speed for 1 year
SIM2Fly 2,799 Baht
4G/3G Data Roaming
15GB Max-speed for 1 year
#29
Original Poster
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
bal
Written in the purple column on the right SIM2FLY the best-value roaming SIM for everyone! (desktop)
Written in the purple column on the right SIM2FLY the best-value roaming SIM for everyone! (desktop)
As to my original problem - oneplus has been of no use (keep suggesting the same things that I told them don't work). I was able to borrow a friends AIS sim today so I could make sure all the apn settings were correct - and still no success The signal shows 5 bars volte also shows and no combo of turning data roaming on or off, etc. allows me to download data (altho the up and down arrows indicate that it should be working), nor to use any call function.
The only thing that makes sense at this point is that maybe the IMEI was not supplied to AIS (or any other Thai provider) if what another poster wrote is correct or ?????
When I get home I guess I have to go back to my old phone next time I'm in Thailand. I'll be in Malaysia soon so I may try again there to see if my phone works there,
#30
Join Date: May 2013
Posts: 916
bal
Written in the purple column on the right SIM2FLY the best-value roaming SIM for everyone! (desktop)
Written in the purple column on the right SIM2FLY the best-value roaming SIM for everyone! (desktop)