Sprint's new $15/month plan that includes global roaming
#31
Join Date: Jul 2014
Location: JRF
Programs: AA Gold, Marriott Platinum, Hilton Diamond, National Executive Elite
Posts: 1,784
I was a former Sprint customer. If I had jumped on this plan, Sprint would have gotten back the number they lost. Although I'm not surprised by your experience, I find way too many CSR positions at many companies are manned by folks who cannot improvise even if what they say is accurate, those who don't care about their jobs so their representations are slipshod, or folks who are gung-ho about the bonuses they might earn so they sell, sell, sell and sometimes lie, lie, lie. I know there's also a fourth group of honest, hard working, truly customer service oriented employees, but I'm afraid that group is becoming vanishingly small.
#32
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,579
Or at best, you'll find someone who wants you to take a number to be served. Sorry, my wait time to buy a crappy Sprint phone needs to be 0 minutes. Anything greater than that, and I'm walking out the door.
These guys are so inept that they can't even get a smarmy commissioned sales guy onto a new mark like white on rice - you gotta take a number for that!!
#34
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,162
#35
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,044
#37
Join Date: Jul 2014
Location: JRF
Programs: AA Gold, Marriott Platinum, Hilton Diamond, National Executive Elite
Posts: 1,784
Why not jump on the 1 year free promo instead? https://www.sprint.com/en/shop/offer...unlimited.html
With the way the merger is going, it would seem to me this is the last time they extend this promo to run up subscriber numbers.
With the way the merger is going, it would seem to me this is the last time they extend this promo to run up subscriber numbers.
#38
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,579
I have four lines on Sprint right now. Total bill with taxes is $137/mo. I have no idea what my actual plan is - just that there are no practical limits to anything I use.
If I added a 5th line, I wonder if one of these promos would make my bill go *down*? Our home line is on some cheap VoIP plan but I could easily ditch that and port the number to an old Galaxy S5 we have sitting in a drawer at home.
Does "add a line" enable your entire account of existing lines to jump into a promotion?
If I added a 5th line, I wonder if one of these promos would make my bill go *down*? Our home line is on some cheap VoIP plan but I could easily ditch that and port the number to an old Galaxy S5 we have sitting in a drawer at home.
Does "add a line" enable your entire account of existing lines to jump into a promotion?
#39
Join Date: Jul 2014
Location: JRF
Programs: AA Gold, Marriott Platinum, Hilton Diamond, National Executive Elite
Posts: 1,784
No, it depends on the promo. Unlimited kickstart was for both new account and add a line, 1 year free must be a new account completely. Sounds like you're on Unlimited Freedom (paid version of 1 year free/full-featured version of Unlimited Kickstart)?
#40
FlyerTalk Evangelist
Join Date: Jun 2005
Posts: 38,417
What exactly is "new account"? I've never had Sprint service in my name (I was once on an employer-paid Sprint phone) but my attempt at the kickstart plan caused the creation of a Sprint account.
#41
Join Date: Jul 2014
Location: JRF
Programs: AA Gold, Marriott Platinum, Hilton Diamond, National Executive Elite
Posts: 1,784
By new account Sprint means actually being a new customer with your SSN tied to the account. If you've accidentally created a Sprint account, as long as you have no lines (just an empty account number), you're "new" also and qualify for the new account promos.
#43
Join Date: Jul 2014
Location: JRF
Programs: AA Gold, Marriott Platinum, Hilton Diamond, National Executive Elite
Posts: 1,784
Since this has been around for a while now, can anyone elaborate on any roaming experiences?
My 1 year free is almost up and will be changing over to the current $25/mo Kickstart in a few days, but recall only free roaming (2G data) is included with no buy up option to high-speed data on this plan. This would mean you're stuck on slow data roaming anywhere except in Japan where Sprint has free and unlimited data on SoftBank at LTE speeds.
My 1 year free is almost up and will be changing over to the current $25/mo Kickstart in a few days, but recall only free roaming (2G data) is included with no buy up option to high-speed data on this plan. This would mean you're stuck on slow data roaming anywhere except in Japan where Sprint has free and unlimited data on SoftBank at LTE speeds.
#44
FlyerTalk Evangelist
Join Date: Jun 2005
Posts: 38,417
Since this has been around for a while now, can anyone elaborate on any roaming experiences?
My 1 year free is almost up and will be changing over to the current $25/mo Kickstart in a few days, but recall only free roaming (2G data) is included with no buy up option to high-speed data on this plan. This would mean you're stuck on slow data roaming anywhere except in Japan where Sprint has free and unlimited data on SoftBank at LTE speeds.
My 1 year free is almost up and will be changing over to the current $25/mo Kickstart in a few days, but recall only free roaming (2G data) is included with no buy up option to high-speed data on this plan. This would mean you're stuck on slow data roaming anywhere except in Japan where Sprint has free and unlimited data on SoftBank at LTE speeds.
I am still on the free plan, just used it in China. They offered high speed data for $10/day, IIRC $50/week--I stayed with the free data. Fine for e-mail, it loaded web pages very slow, Google Maps was very slow. (I had a VPN, it would load.)
#45
Join Date: Jul 2014
Location: JRF
Programs: AA Gold, Marriott Platinum, Hilton Diamond, National Executive Elite
Posts: 1,784
I've read apparently sometimes as of late the $25 Kickstart has been given as a retention offer. Hope it's still around when my 1 year free is up also.
And yes, I also found the free roaming 2G data unusable. But then again roaming prices have come down so much now it's almost always worth buying up to fast data.
And yes, I also found the free roaming 2G data unusable. But then again roaming prices have come down so much now it's almost always worth buying up to fast data.