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Old Nov 7, 2013 | 2:37 pm
  #1  
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TripCase Question

In the past, my travel agent sent a email to my assistant with my PNR or a link to my itinerary on Virtually There. My assistant forwarded me that email and I was able to access my complete itinerary and, most importantly, using Virtually There's "Send Email" feature, send the itinerary email to TripIt ([email protected]) and specify my email address as the senders email address. By specifying my email address as the senders email address, TripIt "knew" the email was from me (I assume that's how TripIt does it) and added the itinerary to my TripIt account.

Now, my travel agent forwards TripCase formatted emails to me and my assistant. Though I was loath to create yet another online account, I created a TripCase account and poked around.

With the old system (e.g. Virtually There), you could choose the "sent from" address.

However, the "Share" feature in TripCase doesn't allow the sender to specify the "sent from" email address. TripIt will not know where to file an itinerary I sent to TripIt using the TripCase "Share" feature (since, as I mentioned above, TripIt looks at the sender's address).

Even assuming TripIt could "read" the email from TripCase ([email protected]) and know which TripIt account the email is associated with (e.g. it saw my name in the TripCase "Share[d]" email and matched it to my account), the "share" feature sends bare bones details of the trip rather than all the information (such as ticket numbers, airline and Travel Agent info, Sabre record/PNR info) that TripIt usually loads into its itinerary.

For the life of me, I can't find any way to email the detailed itinerary from TripCase and when emailing the detailed itinerary from TripCase, how to specify the sent from address. Anyone have any ideas?
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Old Nov 7, 2013 | 3:50 pm
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Could you just not use Tripcase? What else do you get from tripit that it makes it worth emailing over itins?
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Old Nov 7, 2013 | 4:58 pm
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Can you send the email to yourself from tripcase, then forward the email from yourself to tripit?
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Old Nov 8, 2013 | 1:13 pm
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Originally Posted by quick_dry
Can you send the email to yourself from tripcase, then forward the email from yourself to tripit?
The TripCase email contains no flight info. It's just a graphics and button/link laden email that takes you to the TripCase web site where you're required to log in. Or, IIRC, if you open one of the links in the email while viewing the email on an iDevice, it opens in the iPhone's browser while encouraging you to download the TripCase app.


Originally Posted by MAN Pax
Could you just not use Tripcase? What else do you get from tripit that it makes it worth emailing over itins?
TripCase is just another account I need to have/keep track of.

I've been using TripIt forever and bounced between paid/pro and free accounts over time. I like it, it works. Others may disagree, but I see no need for improvement in the TripIt product.

A number of people have my TripIt Calendar feed in their calendars to follow my travel. Took forever to get them set up with this. Even if TripCase offered it, I wouldn't want to have to go through setting everyone up again. And, as mentioned earlier, the "share" feature doesn't delivery anywhere close the level of detail that either Virtually There or TripIt does when you send/share an itinerary with someone.

It really seems to be an arrogance thing on TripCase's part (though I'll admit arrogance is a bit of strong word). Name me a mainstream web site (other than TripCase) that doesn't offer an "email this ______ " feature on it's web site. I could say that, with reasonable certainty, DL, US, United, AA all offer the ability to email an itinerary to someone and that that email would contain complete details. Granted, the traveler may need to be logged in to the site to send the email, but the feature is there. With TripCase, even if you're logged in, that feature isn't there. And, I'll point out that, unlike TripIt, I'm paying for it - at least in the cost of my paying my corporate travel fees for them to use this system.

The more I think about it. The more I wonder why they hamstring their system by (a) requiring login (OK, security of your travel plans, I'll give them that), (b) the inability to email all the details to someone who needs to know (corporate accounts department, assistance, coworker) and (c) the limited share feature.
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