Current best "remote control" software to help relative with their computer remotely
Oct 5, 2012 | 7:02 am
#18
Join Date: Sep 2012
Posts: 32
Teamviewer! I can control all my computers at home or 8000 miles away. Saves me a lot of tech support headache when my folks are stuck.
These softwares are useless when your other party's wireless card/ethernet is bonkered though. Which I'm facing right now! So I have to resort to using facetime and having them point their ipad at the laptop....
These softwares are useless when your other party's wireless card/ethernet is bonkered though. Which I'm facing right now! So I have to resort to using facetime and having them point their ipad at the laptop....
Oct 5, 2012 | 1:35 pm
#21
Join Date: Nov 2006
Programs: Seniors Bus Pass
Posts: 5,561
But you can log in using the webpage for free. Ignition is a paid-for app. I am happy to put something back for such a useful tool, so bought the app. It is a valuable asset and one should not just freeload - even if they allow it!
Oct 17, 2012 | 1:04 pm
#23
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, UA Silver, HH Diamond, IHG Plat, Hyatt Plat, Marriott Titanium, Nat'l EE, Avis PC, Hertz PC
Posts: 16,637
Oct 17, 2012 | 2:20 pm
#24
Join Date: Jul 2005
Posts: 1,269
I've always found Yuuguu workable. Some years ago, set up up b/c it was cross-platform between Macs and PCs and I, as tech adviser/help desk for the 'rents and others, found it workable to view screens and control computers remotely to help fix problems (e.g. "The internet disappeared" = Firefox icon accidentally deleted). Thankfully, the tech questions are becoming fewer and far between so it's been a few months since I've had to use it.
Oct 19, 2012 | 1:47 pm
#25
Join Date: Jan 2009
Location: Florida
Programs: UA Premier Gold, TK Elite Card, AF Gold Medallion
Posts: 256
I'll throw in a vote for LogMeIn - I've been using it for about 5 years, and it's been great. The iPad app is great as well, and I grabbed it a few months ago when they were running a special and offering it for free.
LogMeIn unfortunately has started removing some features from their free version, like the Desktop Shortcut (where you could create a shortcut that would take you directly to a particular machine on your account). I loved this feature and had shortcuts for my most frequently accessed machines, but they've taken away that feature from their free version
LogMeIn unfortunately has started removing some features from their free version, like the Desktop Shortcut (where you could create a shortcut that would take you directly to a particular machine on your account). I loved this feature and had shortcuts for my most frequently accessed machines, but they've taken away that feature from their free version
Oct 19, 2012 | 3:11 pm
#26
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; DL & HH Gold
Posts: 51,889
Oct 21, 2012 | 12:01 am
#27
Join Date: May 2004
Location: Colorado
Programs: UA & IHG Plat, SWAlist, Frontier 100k, Marriott Titan, IHG-Hilton-Hyatt-Wynd Gold, Nat EE, Hertz PC
Posts: 447
LogMeIn.Com
By and far, LogMeIn.com, I use it for all of my relatives and friends that tend to need remote support assistance. It is easy to install, easy to use, no muss, no fuss.
-Patrick
-Patrick
Oct 22, 2012 | 2:52 pm
#28
Join Date: Jan 2009
Location: Florida
Programs: UA Premier Gold, TK Elite Card, AF Gold Medallion
Posts: 256
My banch
