Outlook Express & Android compatibility issue
#1
Original Poster
FlyerTalk Evangelist




Join Date: Jan 2001
Location: Summer at the Jersey Shore AAAH
Posts: 11,294
Outlook Express & Android compatibility issue
I've got a new android after using a bberry for years. I'm able to link my verizon email account from outlook express to the android, but I'm having an issue with the replication of emails.
If the computer is on and outlook is open, I do not receive any emails on the android. If I turn off outlook express, new emails will go to the android but not the prior ones that were on outlook express.
I'm hoping there is a way to set it up that both the computer and the android content is current.
Calls to vzn and samsung weren't helpful as neither offers any support for outlook.
I haven't tried using my verizon email as just a webpage and dropping outlook express. The interface on outlook is better than the webmail on the verizon site.
Any ideas?
If the computer is on and outlook is open, I do not receive any emails on the android. If I turn off outlook express, new emails will go to the android but not the prior ones that were on outlook express.
I'm hoping there is a way to set it up that both the computer and the android content is current.
Calls to vzn and samsung weren't helpful as neither offers any support for outlook.
I haven't tried using my verizon email as just a webpage and dropping outlook express. The interface on outlook is better than the webmail on the verizon site.
Any ideas?
#2
Join Date: Dec 2007
Posts: 28
When you say Outlook Express do you mean Exchange, IMAP, or Pop?
Depending on what Android device you have you can set up your phone to receive and send emails in any of those 3 protocols.
I highly recommend Touchdown (silly name but works great) if you are on Exchange or IMAP.
Depending on what Android device you have you can set up your phone to receive and send emails in any of those 3 protocols.
I highly recommend Touchdown (silly name but works great) if you are on Exchange or IMAP.
#4
FlyerTalk Evangelist



Join Date: Nov 2002
Location: ORD
Posts: 14,771
Outlook Express is downloading your emails to your computer, and deleting them from the server. This is the standard way that POP email works. Your phone can't see the emails OE has already downloaded because they sit on your computer, and not on Verizon's email server.
You have a couple of options:
1. Use IMAP instead of POP. Reconfigure Outlook Express to access your mailbox using IMAP, a more modern protocol that lets you leave mail on the server and manage it from multiple devices. <just checked: Verizon apparently doesn't support IMAP because it thinks this is 1997>
2. Continue using POP but set Outlook Express and your phone to leave mail on the server after it's been downloaded. Verizon only gives you about 2GB of space, so you may start bumping up against storage limits depending on how much email you get and what file attachments they have.
2.5. Continue using POP as now, and accept that when OE is off you can use your phone to check only for new email but when it is on, you may or may not get new messages before OE downloads them.
3. Migrate to a better email provider. I have used and loved Gmail for 7 or 8 years now. All email stays on the server and, as a bonus, your phone will sync to your Google calendar and contacts.
Also - be warned that your existing email in Outlook Express now lives only on your computer. If that email is important to you, be sure you back up your home computer regularly. If your hard drive crashes you will lose all your old emails.
You have a couple of options:
1. Use IMAP instead of POP. Reconfigure Outlook Express to access your mailbox using IMAP, a more modern protocol that lets you leave mail on the server and manage it from multiple devices. <just checked: Verizon apparently doesn't support IMAP because it thinks this is 1997>
2. Continue using POP but set Outlook Express and your phone to leave mail on the server after it's been downloaded. Verizon only gives you about 2GB of space, so you may start bumping up against storage limits depending on how much email you get and what file attachments they have.
2.5. Continue using POP as now, and accept that when OE is off you can use your phone to check only for new email but when it is on, you may or may not get new messages before OE downloads them.
3. Migrate to a better email provider. I have used and loved Gmail for 7 or 8 years now. All email stays on the server and, as a bonus, your phone will sync to your Google calendar and contacts.
Also - be warned that your existing email in Outlook Express now lives only on your computer. If that email is important to you, be sure you back up your home computer regularly. If your hard drive crashes you will lose all your old emails.
#5

Join Date: Apr 2003
Location: Nashville, TN, USA
Programs: DL PLT, WN A-List Preferred, Hilton Lifetime Diamond, National Exec Elite
Posts: 60
This way, you can easily transition away from one email provider to Gmail. I did this when I moved away from my old Bellsouth account. I didn't have to worry about people sending mail to the wrong address, and I could reply to messages sent to the Bellsouth account with my Gmail address.

