Firefox Breakdown Due to Security Certificate
Sep 24, 2011 | 10:34 pm
#1
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Firefox Breakdown Due to Security Certificate
All of a sudden, I'm having a problem with my browser of choice, Firefox. This doesn't affect Safari or the computer's hard drive. Some security certificate has just expired (sec_error_expired_certificate), causing a drop-down box to appear that I can't rid of, even when rebooting the computer. Not only that, but I can't move around the page and the top level navigation choices (File, Edit, etc.) have disappeared. Help!
Sep 25, 2011 | 7:40 am
#2
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This sounds more like a malware issue than a Firefox one. Firefox wouldn't spontaneously make menu bars disappear, for example. It would just show the certificate error in place of the web page you requested.
Sep 25, 2011 | 8:39 am
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That's what I figured. Since only Firefox seems to be infected, would de-installing and re-installing Firefox on the same computer possibly solve the problem?
Sep 25, 2011 | 8:45 am
#4
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I don't think this is something that can be diagnosed remotely, without even seeing a screenshot.
My advice to the OP would be to get an IT specialist to look at their machine - rather than rely on wild guesses posted to an online travel forum.
My advice to the OP would be to get an IT specialist to look at their machine - rather than rely on wild guesses posted to an online travel forum.
Sep 25, 2011 | 8:51 am
#5
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This could be related to the recent certificate expiration of 'freecause' which is the search engine many air lines use in their 'tool bars' I received a similar warning and had to disable the tool bar for a few hours while freecause updated their cert.
Sep 25, 2011 | 10:26 am
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Regards
Sep 25, 2011 | 10:29 am
#7
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I have no doubt about that... but I doubt that a real IT specialist would try to analyse a problem remotely, with just a vague description and not even as much as a screenshot.
Sep 25, 2011 | 12:02 pm
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Sep 25, 2011 | 10:45 pm
#9
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Someone PM'd me with the correct diagnosis:
<Your Firefox problem is caused by a Freecause toolbar. First, change your system's date to September 22nd. Then open Firefox, uninstall the toolbar, and change the date back.>
The problem toolbar was probably the U.S. Airways Dividend Miles number that I downloaded to get a hit in their Grand Slam. Thanks a lot, US!
<Your Firefox problem is caused by a Freecause toolbar. First, change your system's date to September 22nd. Then open Firefox, uninstall the toolbar, and change the date back.>
The problem toolbar was probably the U.S. Airways Dividend Miles number that I downloaded to get a hit in their Grand Slam. Thanks a lot, US!
Sep 26, 2011 | 1:22 am
#10
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Someone PM'd me with the correct diagnosis:
<Your Firefox problem is caused by a Freecause toolbar. First, change your system's date to September 22nd. Then open Firefox, uninstall the toolbar, and change the date back.>
The problem toolbar was probably the U.S. Airways Dividend Miles number that I downloaded to get a hit in their Grand Slam. Thanks a lot, US!
<Your Firefox problem is caused by a Freecause toolbar. First, change your system's date to September 22nd. Then open Firefox, uninstall the toolbar, and change the date back.>
The problem toolbar was probably the U.S. Airways Dividend Miles number that I downloaded to get a hit in their Grand Slam. Thanks a lot, US!
Sep 26, 2011 | 10:44 am
#11
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Someone PM'd me with the correct diagnosis:
<Your Firefox problem is caused by a Freecause toolbar. First, change your system's date to September 22nd. Then open Firefox, uninstall the toolbar, and change the date back.>
The problem toolbar was probably the U.S. Airways Dividend Miles number that I downloaded to get a hit in their Grand Slam. Thanks a lot, US!
<Your Firefox problem is caused by a Freecause toolbar. First, change your system's date to September 22nd. Then open Firefox, uninstall the toolbar, and change the date back.>
The problem toolbar was probably the U.S. Airways Dividend Miles number that I downloaded to get a hit in their Grand Slam. Thanks a lot, US!
Sep 26, 2011 | 12:25 pm
#13
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Download Malwarebytes and run it immediately. If it is not malware, it won't hurt anything. If it is, it may catch it before more malware infects other programs.
Do a full scan, and if it finds anything, run it a second time. If Malwarebytes won't install for you, you probably already have an infection. I ran into that on one machine, where the malware is smart enough to disable malwarebytes. Changing the filename to a .bat from .exe in turn fooled the infecting program.
Do a full scan, and if it finds anything, run it a second time. If Malwarebytes won't install for you, you probably already have an infection. I ran into that on one machine, where the malware is smart enough to disable malwarebytes. Changing the filename to a .bat from .exe in turn fooled the infecting program.
Sep 26, 2011 | 3:41 pm
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Sep 26, 2011 | 8:27 pm
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