No Boingo at DFW
Nov 13, 2010 | 10:55 am
#1
Original Poster
Join Date: Oct 2010
Programs: AA Gold / Delta SM
Posts: 26
No Boingo at DFW
I dont know what the deal is but the last three times ive been to DFW I cannot get boingo to show a connection on my laptop......is there boingo services at DFW?
I pay monthly for it...very other airport the connection shows automatically
I pay monthly for it...very other airport the connection shows automatically
Nov 13, 2010 | 1:47 pm
#2
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Denver, CO, USA
Programs: Sometimes known as [ARG:6 UNDEFINED]
Posts: 28,723
DFW's a mess. No good 4G there even though the rest of the metroplex is saturated with it.
Nov 15, 2010 | 4:25 pm
#4
Company Representative - Boingo
Join Date: Sep 2009
Posts: 6
Hi! This is Lauren Sanyal from Boingo. I'm sorry to hear that you experienced connection difficulties in DFW. Dallas Fort Worth International Airport is absolutely a Boingo hotspot, although we don't operate the Wi-Fi there. This simply means that the SSID you will connect to is named "tmobile", rather than "Boingo Hotspot".
Do you have the Boingo software installed, or were you attempting to connect through the airport's web page? We'd like to look into your account and determine what happened. Please email me at lsanyal at boingo dot com.
Thanks for your feedback, and I hope to hear from you soon.
Warm Regards,
Lauren Sanyal
Do you have the Boingo software installed, or were you attempting to connect through the airport's web page? We'd like to look into your account and determine what happened. Please email me at lsanyal at boingo dot com.
Thanks for your feedback, and I hope to hear from you soon.
Warm Regards,
Lauren Sanyal
Nov 15, 2010 | 9:21 pm
#5
Join Date: Sep 2010
Programs: UA 1k, Hilton Dia, SPG Plat, Hertz PC
Posts: 11
Hi! This is Lauren Sanyal from Boingo. I'm sorry to hear that you experienced connection difficulties in DFW. Dallas Fort Worth International Airport is absolutely a Boingo hotspot, although we don't operate the Wi-Fi there. This simply means that the SSID you will connect to is named "tmobile", rather than "Boingo Hotspot".
Do you have the Boingo software installed, or were you attempting to connect through the airport's web page? We'd like to look into your account and determine what happened. Please email me at lsanyal at boingo dot com.
Thanks for your feedback, and I hope to hear from you soon.
Warm Regards,
Lauren Sanyal
Do you have the Boingo software installed, or were you attempting to connect through the airport's web page? We'd like to look into your account and determine what happened. Please email me at lsanyal at boingo dot com.
Thanks for your feedback, and I hope to hear from you soon.
Warm Regards,
Lauren Sanyal
Nov 16, 2010 | 6:46 pm
#6
FlyerTalk Evangelist
Join Date: Apr 2000
Location: FLL -> Where The Boyars Are
Programs: AA EXP 1.7 M, Hilton Gold, Hertz 5*, AARP Sophomore, 14-time Croix de Candlestick
Posts: 18,669
At DFW, when I log in, I connect to the tmobile signal (but do not attempt to sign on). Because I have the Boingo applet installed, the logon box for Boingo immediately appears in the lower right (I use a laptop with Win7 installed ).
And also, welcome to Flyertalk, sonoman24!
And also, welcome to Flyertalk, sonoman24!
Nov 17, 2010 | 6:03 pm
#7
Join Date: Jul 2006
Location: North Dallas
Programs: AA Executive Platinum
Posts: 495
i've used boingo at dfw too but i run that app that finds boingo sites for me.