Rimowa Salsa- Awful Experience
#1
Original Poster
Join Date: May 1999
Location: New York,NY USA
Posts: 1,481
Rimowa Salsa- Awful Experience
I just have gone through my third Salsa in 5 years. I travel over 200,000 actual miles per year, all international. On my most recent trip, I lost a wheel on one flight and on another, they managed to actually put a hole in a corner of the bag.
I love the bag but cannot afford to be somewhere and actually lose use of it.
I am thinking of upgrading to the aluminum model. Or, is there another brand I should consider.
Suggestions are appreciated.
I love the bag but cannot afford to be somewhere and actually lose use of it.
I am thinking of upgrading to the aluminum model. Or, is there another brand I should consider.
Suggestions are appreciated.
#2
Join Date: Aug 2012
Location: Mainly Hotels
Programs: Marriott, Hyatt, Hilton, IHG
Posts: 83
No suggestions, just sympathy. This happened to my Salsa last year, and the hole in the corner was not repairable. After that from the airline, the taxi driver in Blackpool, England clipped the handle and didn't tell me -- I discovered that when I tried to lift the suitcase to get into the b&b. Nice cab driver. A shoe repair person fashioned a new handle. I got a used Salsa from the luggage repair store when I got back, but am about to take the same flight on Monday and am worried about this one because it has 4 wheels instead of 2 and might be more of a magnet for issues. So we both could use some suggestions. The used option from the luggage store in NJ is perfect for replacements, but doesn't help while on the trip, as you pointed out.
#4
Join Date: Jan 2013
Posts: 72
I assume you are referring to check-in bags?
I have the Topas (aluminium ones), but acquired it fairly recently so cannot comment on durability after multiple hundred of thousands of miles. From what I have read however, the exterior itself is more durable than the Salsa (although it will dent severely). The issue with the wheels could happen though I guess.. :S
I have the Topas (aluminium ones), but acquired it fairly recently so cannot comment on durability after multiple hundred of thousands of miles. From what I have read however, the exterior itself is more durable than the Salsa (although it will dent severely). The issue with the wheels could happen though I guess.. :S
#6
Original Poster
Join Date: May 1999
Location: New York,NY USA
Posts: 1,481
Went out and bought the Stealth. I decided that I cannot risk being in the middle of a trip and having the suitcase fall apart.
My luggage store said they received a letter from Rimowa recently stating that they will no longer replace the bags. They have developed a system for repairing the polycarbonate. That may be so, but it doesn't solve the basic problem.
BTW, I get all my luggage from Lexington Luggage in New York City. I have been dealing with them for 30 years. Excellent service and prices.
My luggage store said they received a letter from Rimowa recently stating that they will no longer replace the bags. They have developed a system for repairing the polycarbonate. That may be so, but it doesn't solve the basic problem.
BTW, I get all my luggage from Lexington Luggage in New York City. I have been dealing with them for 30 years. Excellent service and prices.
#7
Join Date: Jan 2009
Location: Berlin and Buggenhagen, Germany
Posts: 3,509
If you really want something very reliable I suggest abandoning exterior wheels and going with a cart system. You take an ordinary suitcase without wheels or with just a pair of roller wheels. Then you take a luggage cart to transport that. This way you have redundancy in case of a roller suitcase transported with a cart. Or you have no redundancy but the luggage cart won't be in harms way because it will either serve you to wheel around your hand luggage or you will put it INSIDE the checked bag. Yes, that is a little inconvenient but it works.
Then you need a piece of luggage that is very sturdy. I'd look into Briggs and Riley and the better Eagle Creek lines. If you want hard case, think of something as light as a simple Samsonite Oyster or comparable Delsey. Or go indestructible and choose a Pelican case (heavy, though).
A Pelikan case sans wheels transported on a cart that is always with you would be the no-compromise solution. Not very elegant, not very light but rugged and smart.
Till