NY Times article on FF programs
Apr 1, 2008 | 1:01 am
#1
Original Poster
Join Date: Jun 2004
Location: SFO
Programs: AA PLT; UA Gold
Posts: 5,378
NY Times article on FF programs
Focuses on the revenue-generating aspect for airlines.
http://www.nytimes.com/2008/04/01/bu...1frequent.html
http://www.nytimes.com/2008/04/01/bu...1frequent.html
Apr 1, 2008 | 1:06 pm
#2
FlyerTalk Evangelist
Join Date: Jan 2004
Location: San Francisco
Programs: AA 3mm Plat
Posts: 10,068
Exactly why I correct anyone at the airline if they say I am upgrading for "free" as a way of downgrading my rights or privileges that accrue to the upgrade.
They sold or awarded those miles in their own financial interest. I bought them with loyalty or money. Not free.
They sold or awarded those miles in their own financial interest. I bought them with loyalty or money. Not free.
Apr 1, 2008 | 9:36 pm
#3
Join Date: Jan 2001
Location: Somewhere I've Driven To
Programs: HiltonHonors, IHG Hotels, DL Skymiles
Posts: 2,070
I read somewhere a few years ago that airline mile "currency" is the largest in the world - no currency can top it. It will never happen but I feel airlines should go back to extending awards first and foremost to those that actually FLY tens of thousands of miles and actually spend money on airline tickets. I just can't equate "loyalty" to Mr and Mrs Consumer who bought that refrigerator at Sears.