Airline contracts reveal how few rights you really have: Rule 240 myth
#1
Original Poster
Join Date: Aug 2006
Programs: KrisFlyer, OnePass, SPG Gold
Posts: 121
Airline contracts reveal how few rights you really have: Rule 240 myth
"If a carrier cancels or delays you now—as they have done with alarming frequency this summer—you have the right to remain servile. They'll get you home when it suits them—or they'll just abandon you where you stand. It's up to them and you have virtually no rights and no right to complain about not having any rights."
http://www.usatoday.com/travel/colum...240-myth_N.htm
http://www.usatoday.com/travel/colum...240-myth_N.htm
#2
Join Date: Sep 2005
Location: LAX
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Posts: 1,130
I doubt that printing out the Contract of Carriage is really going to be that useful. To me, it seems that if you're flying an LCC, don't expect anything but to get shafted if things go bad. And don't really expect for any airline to bend over backwards for you.
Being polite and patient is probably the best way to get a good resolution.
Being polite and patient is probably the best way to get a good resolution.
#3
Moderator: CommunityBuzz!, OMNI, OMNI/PR, and OMNI/Games & FlyerTalk Evangelist
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good read, I like the COC links to the airlines^
#4
In memoriam
Join Date: Jan 2006
Posts: 4,020
I note that the billing error dispute provisions of the Fair Credit Billing Act override any provisions of the airlines contracts. This is why disputing a charge with your credit card company if the services are not properly delivered is often a good way to get some justice. ^
#5
Join Date: Jan 2001
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Brancatelli, in my opinion, is a windbag.... His usual alarmist, over-reactive ranting starts with the WRONG rule number.....It long ago changed to rule 120.20 and is no longer rule 240. Since he can't get that right, the rest of his article is debatable.