Go Back  FlyerTalk Forums > Travel&Dining > Special Interest Travel > Travel with Children
Reload this Page >

Traveling with child with special needs - Q about ticket requirements

Community
Wiki Posts
Search

Traveling with child with special needs - Q about ticket requirements

Thread Tools
 
Search this Thread
 
Old Oct 8, 2017, 5:02 am
  #1  
Original Poster
 
Join Date: Mar 2011
Posts: 164
Traveling with child with special needs - Q about ticket requirements

I'm helping a family member plan a family trip to Israel in 2018. His son is 3 years old, and has special needs. They are planning on flying business class as a family. As the child will be sitting on his mom/dad's lap the entire flight, they were planning on buying business class seats for themselves, and a coach seat for their son.

My interpretation of airline rules is that you must have a ticket for the cabin of travel you're sitting in (even if you're a child/baby). While he may be able to work with the airline directly to accommodate their needs, it seems like a risk they would be taking.

Does anyone have experience with a situation like this? I'm trying to help them plan a special trip, and would hate for this to backfire on them. Any advice/information would be appreciated.
jpripcord is offline  
Old Oct 8, 2017, 5:22 am
  #2  
Suspended
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Special-needs child or otherwise, a three-years old child ordinarily won't be allowed to sit in the lap of anyone in-flight during the times when the seatbelt sign is on -- whether in business class or not.

There may be a process to get transportation regulators to issue waivers or notices to a carrier to make special accommodations, but for an international trip it is more complicated than for a domestic trip -- and even then the government authorities and airlines aren't always all that responsive to such requests made in advance.
GUWonder is offline  
Old Oct 8, 2017, 6:51 am
  #3  
 
Join Date: Feb 2003
Location: CT USA
Posts: 2,577
Let me just say this doesn't sound like a good plan. A lot of airlines will not let you ticket someone that young in a different cabin then the parents. I'm pretty sure one of the parents would end up in back on that coach ticket.

That being said and being the adoptive parent of a 6 year old special needs person you can ask. It has amazed me how accommodating people/the world can be for this little fella. He is adorable and I think that helps. I try to never pull the 'special needs' card but when i have it often opens doors up.

Another thing is I really wouldn't believe if the airlines tell you it is okay to try this. There could be an entirely different set of rules at the gate or on the plane that the ticketing people have no clue on. Sounds like a recipe for a possible ruined trip.

I am interested to hear what happens if you could post back here.
JumboJet is offline  
Old Oct 8, 2017, 8:16 am
  #4  
Suspended
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
This sounds like a bad plan. No carrier will ticket a 3 YOA into a separate cabin, especially on departure from the US. What exactly happens in an emergency when the parents are in F/J and the 3 YOA is in Y? Too young to be an unaccompanied minor and too young to help himself with parents located too far away.

Rather than making plans and then calling, why not contact the carrier now and explain the child's needs without getting into who sits where and does not. The carrier will explain the limits of its capabilities and you can then determine whether those will work.

Issues to confront are: sepatate cabins and not seated in own seat for taxi, takeoff, turbulence, and landing. The latter are potentially serious physical risks to the child and to other passengers.

Last edited by Often1; Oct 8, 2017 at 10:21 am
Often1 is offline  
Old Oct 8, 2017, 9:52 am
  #5  
Suspended
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
The child ticketed in another cabin isn't going to work, unless there's an "adult" in the child-accompanying ticketed cabin.

Also, the airline crew will rather easily know whether or not a given ticketed-and-seated passenger has a lap-child allowance or not. The lap-child thing is going to be a very hard sell when dealing with a 3 year-old on an international flight.

Note that some airlines do provide child discounts for international tickets, even sometimes for business class seats.
GUWonder is offline  
Old Oct 9, 2017, 12:14 pm
  #6  
 
Join Date: Feb 2003
Location: CT USA
Posts: 2,577
It's going to throw catering off too
JumboJet is offline  
Old Oct 9, 2017, 1:16 pm
  #7  
 
Join Date: Aug 2009
Location: NYC
Programs: UA, BA Avios, AMEX Plat
Posts: 497
As others have said you can't ticket 2 adults in Business and a 3YO in Economy.

What airline and hard product type of business class is this? If it's a 2x2x2 recliner or something then it may work. The 3YO would need to be in their seat when the seatbelt sign is on but having a parent seated next to them would surely help. If it's a newer "pod-style" then I'd say skip business and and see if you can get 3-in-a-row Economy (or prem-economy if available) so both parents can assist and are much closer to the child.
eyeballer is offline  
Old Oct 10, 2017, 1:04 pm
  #8  
 
Join Date: May 2005
Posts: 4,735
Originally Posted by jpripcord
I'm helping a family member plan a family trip to Israel in 2018. His son is 3 years old, and has special needs. They are planning on flying business class as a family. As the child will be sitting on his mom/dad's lap the entire flight, they were planning on buying business class seats for themselves, and a coach seat for their son.

My interpretation of airline rules is that you must have a ticket for the cabin of travel you're sitting in (even if you're a child/baby). While he may be able to work with the airline directly to accommodate their needs, it seems like a risk they would be taking.

Does anyone have experience with a situation like this? I'm trying to help them plan a special trip, and would hate for this to backfire on them. Any advice/information would be appreciated.
Ticketing as described is not likely to work, nor is a 3 yo likely to be allowed to sit in parent's lap at all times.

I think the parents need to talk to the child's doctors and determine exactly what is needed versus what is wanted to make the flights safe for the child. Is the child physically unable to sit unsupported? Cognitively/neurologically unable? (not asking for you to answer publicly, suggesting what the parents & docs need to discuss). Before the parents approach the airline they should have documentation in hand to support their requests. It should also state that the child is medically safe to fly provided the necessary accommodations are available. What the parents want to avoid is convincing the airline the child's needs are so extensive that there is a risk of a medical emergency in the air.

If the child lacks the physical ability to sit unsupported I would expect the airline to require some sort of supportive seat that can be buckled to the plane seat rather than allowing a 3 yo old in a lap which I believe violates FAA regs.
CDTraveler is offline  
Old Oct 14, 2017, 2:12 pm
  #9  
Original Poster
 
Join Date: Mar 2011
Posts: 164
I appreciate everyone's thoughtful responses.

It sounds like my suspicions were confirmed, and the best/safest option is to make sure all passengers are ticketed in the same cabin. While some crews may be willing to bend the rules for a special needs child, it's not worth the risk that the airline will be strict in their enforcement (those are the rules after all), leading to a less than desirable outcome.

Thanks again
jpripcord is offline  
Old Oct 17, 2017, 9:48 am
  #10  
 
Join Date: Jul 2001
Location: Austin TX
Programs: Mr Swise: AAdvantage LifetimePlt/3MM, HH Dmnd, SPG Plt
Posts: 1,451
Honestly, in my experience, coach is just more comfortable and accommodating for families. With most airlines going with private, single seat configs in business and first, it's not easy for parents to attend to the needs of young children needing assistance. I imagine this is by design.

Get a set of consecutive seats in coach. Check Seatguru.com to find the best options. The flight will likely not be as relaxing for parents, but the child will be better cared for in coach.

This is the way it is, until airlines figure out some sort of premium family service. I'm not holding my breath for that, although there have been a few intriguing options, like China Airlines Family Couch. So you never know.

Last edited by swise; Oct 17, 2017 at 9:38 pm
swise is offline  
Old Oct 17, 2017, 12:10 pm
  #11  
 
Join Date: Apr 2002
Location: NYC
Posts: 9,122
Call the airline and explain the need for assistance. I would be surprised if they do not have some set protocol on that and/or an agent specialized/knowledgeable. You could likely also ask for pre-assigned seats (not always easy without payment) and assistance at the airport which would reduce wait times and whisk them past some of the sometimes long lines (similar to wheelchair request).
erik123 is offline  
Old Oct 17, 2017, 3:12 pm
  #12  
 
Join Date: May 2005
Posts: 4,735
Originally Posted by erik123
Call the airline and explain the need for assistance. I would be surprised if they do not have some set protocol on that and/or an agent specialized/knowledgeable. You could likely also ask for pre-assigned seats (not always easy without payment) and assistance at the airport which would reduce wait times and whisk them past some of the sometimes long lines (similar to wheelchair request).
It may vary by airline, but I would be shocked if the airline did have a "some set protocol on that and/or an agent specialized/knowledgeable."

I have booked travel for a family with a disabled child. Be prepared to spend up to 2 hours on the phone making arrangements. Start by insisting on talking with "Disability Services" or whatever your airline calls - look for their name for it on their webpage before calling. DO NOT LET A REGULAR TICKET AGENT MAKE ARRANGEMENTS FOR YOU - THEY WILL BE COMPLETELY SCREWED UP.

Every time you hit a "we can't do that" ask for someone higher up the ladder. Be polite, be prepared, be very, very specific about what is absolutely necessary and then persist. And after all that, know there is about a 50% chance of whatever you were promised actually happening.
CDTraveler is offline  
Old Oct 17, 2017, 3:55 pm
  #13  
Suspended
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
But, bear in mind that if you say that something is necessary for the child's well-being and it cannot be provided, you may find yourself without travel arrangements. Carriers must rearrange seating by way of example. But, cabin crew are generally not permitted to provide special assistance and if what you can provide is not enough, you may be required to travel with an aide or somesuch.

Not in any way suggesting that you sugar coat the situation. Simply that one should list out the things which are necessary for safe travel and things that make the trip better.
Often1 is offline  
Old Oct 17, 2017, 4:27 pm
  #14  
 
Join Date: May 2005
Posts: 4,735
Originally Posted by Often1
But, bear in mind that if you say that something is necessary for the child's well-being and it cannot be provided, you may find yourself without travel arrangements. Carriers must rearrange seating by way of example. But, cabin crew are generally not permitted to provide special assistance and if what you can provide is not enough, you may be required to travel with an aide or somesuch.

Not in any way suggesting that you sugar coat the situation. Simply that one should list out the things which are necessary for safe travel and things that make the trip better.
See Post #8
CDTraveler is offline  
Old Oct 19, 2017, 4:25 pm
  #15  
 
Join Date: Feb 2003
Location: New York, NY, USA
Programs: SPG GL, AA GL
Posts: 2,591
They won't let you ticket a child (3 or older) in a different cabin than you. And they also won't let the adults hold the child on their laps during take off /landing. I once flew with my 2.5 in business, and I wanted to just sit with DC during landing because DC had ear pressure and was miserable. They won't let me.
adamak is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.