Stroller/Pram not returned at gate?
Mar 25, 2012 | 10:38 am
#1
Original Poster
Join Date: Mar 2012
Posts: 2
Stroller/Pram not returned at gate?
Hi,
While travelling to London Gatwick with our 3 month old a year ago, we gave them our stroller just before boarding the plane. When we disembarked they informed us the stroller would not be returned until after customs.
We are now flying to Heathrow. Does anyone know if they have the same policy there?
Thanks.
While travelling to London Gatwick with our 3 month old a year ago, we gave them our stroller just before boarding the plane. When we disembarked they informed us the stroller would not be returned until after customs.
We are now flying to Heathrow. Does anyone know if they have the same policy there?
Thanks.
Mar 25, 2012 | 8:28 pm
#3
Original Poster
Join Date: Mar 2012
Posts: 2
air canada
Last edited by monove; Mar 25, 2012 at 8:49 pm
Mar 26, 2012 | 5:00 am
#5
Join Date: Mar 2011
Location: Cambridge, England
Programs: BA, VS, Le Club Accor Gold
Posts: 1,208
When my daughter used a stroller we found that at Gatwick it was the airport and at Heathrow it varied, short haul it was consistently given back after disembarking and long haul it was given back at the gate around 80% of the time, i don't know for Air Canada however
Mar 28, 2012 | 3:55 am
#6
Join Date: Nov 2009
Location: United Kingdom
Programs: Miles and More Gold, Skywards Silver, Marriott Rewards Platinum
Posts: 11
It is a serious issue that can be easily changed to the benefit of all families traveling with young children. Check this thread: http://www.flyertalk.com/forum/trave...-airports.html