View Poll Results: At BKK, on average how long are you waiting for your luggage?
Under 15 minutes
10
38.46%
15 - 30 minutes
11
42.31%
30 minutes to 1 hour
1
3.85%
None, I usually do not check luggage
4
15.38%
Voters: 26. You may not vote on this poll
BKK Suvarnabhumi ~ Baggage & Associated Logistical Delays!
#1
formerly known as 2lovelife
Original Poster
Join Date: Dec 2000
Location: ORF : UA_Premier_Gold4Life, Bonvoy_titanium, Accor_Plat
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BKK Suvarnabhumi ~ Baggage & Associated Logistical Delays!
Regarding Bangkok's airport BKK, Suvarnabhumi
My experience is that I am waiting too long for baggage retrieval after landing. The taxiing duration to/from the various bus gates is also seeming like it is taking way too long.
Are you waiting too long for your baggage?
Are bus gates driving you mad?
The flight HKT-BKK is only 1 hour long.
Why does it take me over an hour after landing to get to the terminal and gt my bag? Are other travelers observing similar experiences?
What can we do to push for improvements?
My experience is that I am waiting too long for baggage retrieval after landing. The taxiing duration to/from the various bus gates is also seeming like it is taking way too long.
Are you waiting too long for your baggage?
Are bus gates driving you mad?
The flight HKT-BKK is only 1 hour long.
Why does it take me over an hour after landing to get to the terminal and gt my bag? Are other travelers observing similar experiences?
What can we do to push for improvements?
#2
formerly known as 2lovelife
Original Poster
Join Date: Dec 2000
Location: ORF : UA_Premier_Gold4Life, Bonvoy_titanium, Accor_Plat
Posts: 6,952
Flight last week.
Lands BKK 11:47 pm
Taxi to neverland
Plane parks: 12:02
Bus to terminal
Bus arrives: 12:12
25 minutes from landing to arriving at the terminal.
This trip I didn't check bags, but my experience from Bangkok Airways is that it takes at least another 30 minutes at the baggage claim.
6 minutes later I was in my taxi, shaking my head and leaving Suvarnabhumi behind.
Lands BKK 11:47 pm
Taxi to neverland
Plane parks: 12:02
Bus to terminal
Bus arrives: 12:12
25 minutes from landing to arriving at the terminal.
This trip I didn't check bags, but my experience from Bangkok Airways is that it takes at least another 30 minutes at the baggage claim.
6 minutes later I was in my taxi, shaking my head and leaving Suvarnabhumi behind.
#3
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I don't check bags that often but don't usually see the delays you're talking about. Perhaps it's due to my flights typically being on a 734 (on TG), whereas you're likely on planes carrying significantly more pax. BKK also is quite good at adhering to the principle of 'priority baggage'. That is something the other domestic airports have left me desiring.
Two days ago I flew in on PG (short int flight) and we parked at D8. I'm not used to getting a gate on this segment, whether on TG or PG. Anyway, I chose the wrong immigration line, the guy was utterly incompetent. The lines around me were processing 5 in the time it took him for 2. After 25 min on line I got to the carousel and there were no pax left, maybe 7 bags still going around.
Two days ago I flew in on PG (short int flight) and we parked at D8. I'm not used to getting a gate on this segment, whether on TG or PG. Anyway, I chose the wrong immigration line, the guy was utterly incompetent. The lines around me were processing 5 in the time it took him for 2. After 25 min on line I got to the carousel and there were no pax left, maybe 7 bags still going around.
#4
Join Date: Mar 2010
Location: DFW
Programs: AA, 1.5MM, GE
Posts: 213
Generally I don't check a bag when flying in from Narita and have had very good luck getting through immigration fairly quickly. When flying domestic back from Phuket though I have to check a bag and it has taken longer, but not excessively. Perhaps I've been lucky?...
#5
formerly known as 2lovelife
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Posts: 6,952
Yesterday Domestic arrival.
Plane Lands: 11:39am
Park ~ no gate: 11:45
Bus arrives to terminal: 11:57
First Bag to Baggage Claim: 12:16pm
So the first bag arrived 19 minutes after we arrived to the baggage claim area and 31 minutes after the plane parked.
Sometimes I really miss Don Muang
Plane Lands: 11:39am
Park ~ no gate: 11:45
Bus arrives to terminal: 11:57
First Bag to Baggage Claim: 12:16pm
So the first bag arrived 19 minutes after we arrived to the baggage claim area and 31 minutes after the plane parked.
Sometimes I really miss Don Muang
#6
Join Date: Jan 2006
Location: DCA/IAD
Programs: most of them
Posts: 3,283
I am guessing that Domestic v International will have an effect on how one answers this poll.
If you are waiting for the immigration lines then your bag is probably on the belt by the time you get to it. But if you are going through fast track or domestic you have to wait a little while.
I absolutely hate being stuck on a remote stand/bus gate. Those buses seem to just drive around a while for the sake of driving and then double back. There should be a more direct route to drive from the plane to the terminal.
If you are waiting for the immigration lines then your bag is probably on the belt by the time you get to it. But if you are going through fast track or domestic you have to wait a little while.
I absolutely hate being stuck on a remote stand/bus gate. Those buses seem to just drive around a while for the sake of driving and then double back. There should be a more direct route to drive from the plane to the terminal.
#7
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I am guessing that Domestic v International will have an effect on how one answers this poll.
If you are waiting for the immigration lines then your bag is probably on the belt by the time you get to it. But if you are going through fast track or domestic you have to wait a little while.
I absolutely hate being stuck on a remote stand/bus gate. Those buses seem to just drive around a while for the sake of driving and then double back. There should be a more direct route to drive from the plane to the terminal.
If you are waiting for the immigration lines then your bag is probably on the belt by the time you get to it. But if you are going through fast track or domestic you have to wait a little while.
I absolutely hate being stuck on a remote stand/bus gate. Those buses seem to just drive around a while for the sake of driving and then double back. There should be a more direct route to drive from the plane to the terminal.
#8
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There's always DD (Nok Air).
The Int and Dom bus gates for entering the terminal are under D4 and D3 respectively. Adhering to the regulations of driving on the left side of the road requires the buses to drive past, turn around, and then come back.
Sometimes they can do this near D5, sometimes they're required to head down toward the E1A bus area and then turn around.
If you were able to flag down a motorbike I'm sure he'd drive you directly and not care about which side of the road you're on.
Sometimes they can do this near D5, sometimes they're required to head down toward the E1A bus area and then turn around.
If you were able to flag down a motorbike I'm sure he'd drive you directly and not care about which side of the road you're on.
#9
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#10
Join Date: Aug 2007
Programs: QF LTG:
Posts: 1,859
Last time I flew into BKK (Jan after the SIN Do) I was on a CX flight in J. I was given an express immigration pass, the benefit of being One World Emerald.
So I was through immigration in seconds after taking a slow walk to the desk.
My case was waiting for me when I arrived at the baggage claim area.
No complaints at all.
Will be back there late May on a Jet* flight so will be interesting to see how long it takes if I check a bag.
So I was through immigration in seconds after taking a slow walk to the desk.
My case was waiting for me when I arrived at the baggage claim area.
No complaints at all.
Will be back there late May on a Jet* flight so will be interesting to see how long it takes if I check a bag.
#12
Join Date: Nov 2006
Location: Omaha
Posts: 1,674
bus gates drive me mad. It's a brand new freaken airport! Did they make it too small?
I know nothing about the aviation industry, but why can't they drop the people off at the airport building, then park the plane out in the parking lot after we've all got off the plane?
I know nothing about the aviation industry, but why can't they drop the people off at the airport building, then park the plane out in the parking lot after we've all got off the plane?
#13
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Upon arrival in CNX you will be directed to the international carousel to collect your bags and go through the customs checkpoint.
#14
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bus gates drive me mad. It's a brand new freaken airport! Did they make it too small?
I know nothing about the aviation industry, but why can't they drop the people off at the airport building, then park the plane out in the parking lot after we've all got off the plane?
I know nothing about the aviation industry, but why can't they drop the people off at the airport building, then park the plane out in the parking lot after we've all got off the plane?
Domestically I'm 50/50 getting a bus.
Often, with TG, I'm flying out first thing in the morning or arriving later at night on 737 or AB6 which are getting their first or last flight of the day respectively. For these I can undersatnd not parking at the gate all night. That's not to say I like the bus.
TG could do well to take a page from VN and bus the C pax in separately.