Missing Miles
#1
Original Poster
Join Date: Jun 2003
Location: Elmira
Programs: *wood Gold; US Gold; Hilton Gold
Posts: 66
Missing Miles
I have been trying for a couple of months to get TG to credit my UA FF account for a late-November 2004 trip BKK -> CNX -> BKK in C. My UA FF # is in my Royal e-booking profile. I got miles without a special request for the same trip in early January 2004.
I have sent e-mails to TG using the "Contact Us" link at the top of the TG United States homepage requesting credit for the miles, but I do not get a response.
Has anybody had experience with getting credit for missing TG miles?
I have sent e-mails to TG using the "Contact Us" link at the top of the TG United States homepage requesting credit for the miles, but I do not get a response.
Has anybody had experience with getting credit for missing TG miles?
#3
Join Date: Dec 2003
Location: Chapel Hill, NC - UA Nobody (sigh)/0.925MM, HHonors Diamond
Posts: 3,510
Originally Posted by rmitchel
I have been trying for a couple of months to get TG to credit my UA FF account for a late-November 2004 trip BKK -> CNX -> BKK in C. My UA FF # is in my Royal e-booking profile. I got miles without a special request for the same trip in early January 2004.
I have sent e-mails to TG using the "Contact Us" link at the top of the TG United States homepage requesting credit for the miles, but I do not get a response.
Has anybody had experience with getting credit for missing TG miles?
I have sent e-mails to TG using the "Contact Us" link at the top of the TG United States homepage requesting credit for the miles, but I do not get a response.
Has anybody had experience with getting credit for missing TG miles?
#5
Original Poster
Join Date: Jun 2003
Location: Elmira
Programs: *wood Gold; US Gold; Hilton Gold
Posts: 66
Originally Posted by Chapel Hill Guy
I have a similiar situation and in a search on UA forum discovered that miles can take 8 weeks to post. Sounds like you're close to that (I'm not), but I wouldn't call TG, but MP. You have the boarding pass, right?
#6
Join Date: Jan 2004
Location: DXB
Programs: TG Gold, NW Gold and various other bits of plastic...
Posts: 568
Originally Posted by rmitchel
Boo hoo! I threw away the TG boarding passes presuming that the miles would be posted to my UA account as quickly and as easily as they did in January 2004.
Which reminds me, I need to get that boarding pass sent off!