How to purchase preferred seats
Nov 23, 2023, 3:31 am
#1
Original Poster
Join Date: Dec 2007
Location: Israel
Programs: UA Platinum, LY Silver
Posts: 630
How to purchase preferred seats
Hi everyone,
I have an upcoming flight on TG and I want to select preferred seats. When I click to add additional services and select seats, it has all the preferred seats with x and cannot be selected - only the free seats. Any tips on how to get it to allow me to purchase preferred seats?
Thanks!
I have an upcoming flight on TG and I want to select preferred seats. When I click to add additional services and select seats, it has all the preferred seats with x and cannot be selected - only the free seats. Any tips on how to get it to allow me to purchase preferred seats?
Thanks!
Nov 23, 2023, 7:32 am
#2
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,337
you would need to give more details like F, C or Y and fare class and whether international or domestic
in Y lower fare classes are excluded from commonly preferred class and lowest fare classes only get seats at the rear end....
in Y lower fare classes are excluded from commonly preferred class and lowest fare classes only get seats at the rear end....
Nov 23, 2023, 11:18 am
#4
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,214
It seems Exit Rows may be withheld, but Bulkhead available for sale. It’s not that clear!
We are in row 32 as Mrs TK like to stick her bag under the seat in front, and is a bit short to reach the overhead locker!
Further down the back, Row 48 ABC and HJK are unoccupied but blocked ((X), but 48 DEF can be our purchased. The different view from ExpertFlyer and TG’s app.
Last edited by Thai-Kiwi; Nov 23, 2023 at 11:39 am
Nov 24, 2023, 3:31 pm
#5
Join Date: Jan 2010
Programs: AA BA CO DL UA US
Posts: 815
If you're using UA miles for booking on Thai Airways, can you pick (or pay for a seat) in the "Row pitch: 34" (ABC/HJK at rows 31 to 43)" area? Flight will be A350-900 BKK-MNL.
There are two versions. One version has the following notes on Aerolopa. I don't know which version it will be. Will both versions have a 34" seat pitch in the ABC/HJK rows 31 to 43?
Thank you.
Economy
301 Recaro CL3710 seats arranged in a 3-3-3 configuration across two cabins.
Seat width: 17.2"
Recline: 120°
Row pitch: 34" (ABC/HJK at rows 31 to 43); 32" (DEG at rows 32 to 49); 31" elsewhere
11.7" HD touchscreen display
Universal AC and USB-A sockets
There are two versions. One version has the following notes on Aerolopa. I don't know which version it will be. Will both versions have a 34" seat pitch in the ABC/HJK rows 31 to 43?
Thank you.
Economy
301 Recaro CL3710 seats arranged in a 3-3-3 configuration across two cabins.
Seat width: 17.2"
Recline: 120°
Row pitch: 34" (ABC/HJK at rows 31 to 43); 32" (DEG at rows 32 to 49); 31" elsewhere
11.7" HD touchscreen display
Universal AC and USB-A sockets
Last edited by opus2002; Nov 24, 2023 at 3:39 pm
Nov 24, 2023, 5:06 pm
#6
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,214
If you're using UA miles for booking on Thai Airways, can you pick (or pay for a seat) in the "Row pitch: 34" (ABC/HJK at rows 31 to 43)" area? Flight will be A350-900 BKK-MNL.
There are two versions. One version has the following notes on Aerolopa. I don't know which version it will be. Will both versions have a 34" seat pitch in the ABC/HJK rows 31 to 43?
Thank you.
There are two versions. One version has the following notes on Aerolopa. I don't know which version it will be. Will both versions have a 34" seat pitch in the ABC/HJK rows 31 to 43?
Thank you.
Nov 24, 2023, 5:14 pm
#7
Join Date: Jan 2010
Programs: AA BA CO DL UA US
Posts: 815
Wife would prefer to put carry on under the seat in front, so row 31 isn't an option. But, I'll be happy to take other rows. I tried a cash booking (without actually booking the flight), just to see the seat selection. It won't let me pick the rows before 50. I wonder if rows 31 to 49 would be much more empty than 50 to 65 (last section of plane).
Nov 25, 2023, 2:24 am
#8
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,214
Wife would prefer to put carry on under the seat in front, so row 31 isn't an option. But, I'll be happy to take other rows. I tried a cash booking (without actually booking the flight), just to see the seat selection. It won't let me pick the rows before 50. I wonder if rows 31 to 49 would be much more empty than 50 to 65 (last section of plane).
Don’t try and overthink where in the aircraft it might be full! The only thing you can say is that those who purchased more expensive fares have access to the full seatmap. Where they might elect to sit is impossible to predict…
Nov 27, 2023, 9:19 am
#10
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,214
You could always just contact ThAI (by phone) and ask.
Dec 29, 2023, 2:34 pm
#11
Join Date: Oct 2007
Location: BWIADCA
Posts: 1,902
How to select the seat if you can't edit traveler information?
Trying to select seats in business class for flight on TG. When I put the Thai record locator it tells me
I go to the Contact information, I can add passport numbers for my wife and myself, the only thing I cannot edit is Mr. or Mrs. which is greyed out and it tells me that this field is mandatory. Without that I can't go to the next tab which is Services.
At Services I see: For purchased add-ons such as Preferred Seat / Additional baggage and Etc. If passenger need to change any (the date, the flight, the seat) please contact THAI worldwide office or THAI Contact Center (+66-2-3561111)
So I can't add services if I can't add Contact Info and the catch 22 is closing again on itself...
Trying to select seats in business class for flight on TG. When I put the Thai record locator it tells me
4 warnings
Warning- Your updated "CONTACT INFORMATION" is required before adding any service(s). Please click "Modify traveller details" below to process
- Your updated "CONTACT INFORMATION" is required before adding any service(s). Please click "Modify traveller details" below to process
- Your updated "CONTACT INFORMATION" is required before adding any service(s). Please click "Modify traveller details" below to process
- To change your flight(s)/date(s) of travel, please contact the THAI office at your point of departure or your travel agent (if the booking was made through a third party).
I go to the Contact information, I can add passport numbers for my wife and myself, the only thing I cannot edit is Mr. or Mrs. which is greyed out and it tells me that this field is mandatory. Without that I can't go to the next tab which is Services.
At Services I see: For purchased add-ons such as Preferred Seat / Additional baggage and Etc. If passenger need to change any (the date, the flight, the seat) please contact THAI worldwide office or THAI Contact Center (+66-2-3561111)
So I can't add services if I can't add Contact Info and the catch 22 is closing again on itself...
Dec 29, 2023, 4:22 pm
#12
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,214
How to select the seat if you can't edit traveler information?
Trying to select seats in business class for flight on TG. When I put the Thai record locator it tells me
I go to the Contact information, I can add passport numbers for my wife and myself, the only thing I cannot edit is Mr. or Mrs. which is greyed out and it tells me that this field is mandatory. Without that I can't go to the next tab which is Services.
At Services I see: For purchased add-ons such as Preferred Seat / Additional baggage and Etc. If passenger need to change any (the date, the flight, the seat) please contact THAI worldwide office or THAI Contact Center (+66-2-3561111)
So I can't add services if I can't add Contact Info and the catch 22 is closing again on itself...
Trying to select seats in business class for flight on TG. When I put the Thai record locator it tells me
4 warnings
Warning- Your updated "CONTACT INFORMATION" is required before adding any service(s). Please click "Modify traveller details" below to process
- Your updated "CONTACT INFORMATION" is required before adding any service(s). Please click "Modify traveller details" below to process
- Your updated "CONTACT INFORMATION" is required before adding any service(s). Please click "Modify traveller details" below to process
- To change your flight(s)/date(s) of travel, please contact the THAI office at your point of departure or your travel agent (if the booking was made through a third party).
I go to the Contact information, I can add passport numbers for my wife and myself, the only thing I cannot edit is Mr. or Mrs. which is greyed out and it tells me that this field is mandatory. Without that I can't go to the next tab which is Services.
At Services I see: For purchased add-ons such as Preferred Seat / Additional baggage and Etc. If passenger need to change any (the date, the flight, the seat) please contact THAI worldwide office or THAI Contact Center (+66-2-3561111)
So I can't add services if I can't add Contact Info and the catch 22 is closing again on itself...
You need to go Services, then Additional Services (yellow bell symbol), then Seat Select.
Then select your seat, and then continue to save and then exit. I did this for my brother a few weeks ago.
Try using the app or another *A website (like SAS or LH).
Dec 30, 2023, 4:08 am
#14
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,214