Thaiairways all europe flights canceled
Mar 24, 2020, 2:59 pm
#2
Join Date: Dec 2006
Location: ZYR, BRU
Programs: QR Silver
Posts: 132
Just a few days ago Brussels was still bookable in May.
My SO has to fly back in May. I hope they keep flying to Europe.
Mar 24, 2020, 3:25 pm
#3
Join Date: May 2001
Location: RNO, NV, USA.
Programs: UA 2MM
Posts: 5,063
According to the Bangkok Post, "From April 1, it will cancel most of its flights to Europe - London, Frankfurt, Paris, …".
Mar 24, 2020, 8:57 pm
#4
Join Date: May 2010
Location: UK & Phuket
Programs: TG Plat
Posts: 314
THAI Prepares to Temporarily Cancel Flights
Thai Airways International Public Company Limited (THAI) announced that due to the ongoing global outbreak of COVID-19, several countries in Europe and Asia has intensely increased preventive measures including screening by local Ministries of Public Health and Civil Aviation Organizations as well as national lockdown. Therefore, THAI has prepared its plans and temporarily suspended its operations on the following flights.
1. Starting on 25 March 2020: Hong Kong, Taipei, Tokyo (Narita and Haneda), Osaka, Nagoya, Seoul, Phnom Penh, Vientiane, Ho Chi Minh, Hanoi, Yangon, Singapore, Jakarta, Denpasar, Kunming, Xiamen, Chengdu, Beijing, Shanghai, Guangzhou, Karachi, Kathmandu, Lahore, Dhaka, Islamabad, and Colombo. For domestic flights to Chiang Mai, Phuket, and Krabi will be transferred and operated by THAI Smile.
2. Starting on 27 March 2020: Brisbane, Sydney, Melbourne, and Perth 3. Starting on 1 April 2020: THAI will cancel most of its flights to Europe which are London, Frankfurt, Paris, Brussels, Copenhagen, Oslo, Moscow and Stockholm
THAI previously suspended flights to Sendai, Sapporo, Fukuoka, Busan, Manila, Kuala Lumpur, Rome, Milan, Vienna, New Delhi, Mumbai, Kolkata, Chennai, Bengaluru, Hyderabad, Muscat, Dubai, and Auckland.
To facilitate customers, THAI allows passengers holding THAI and THAI Smile code-share flights air tickets, issued before 25 March 2020 with the following date of travel, to convert unused tickets to one-year valid travel voucher without fee and surcharges:
- Asian Routes during 25 March – 31 May 2020
- European, Australian and New Zealand Routes during 1 April – 31 May 2020
Royal Orchid Plus (ROP) members holding award tickets issued to travel during 25 March – 31 May 2020 may fully re-credit mileages or change the travel date without any fee or charge with expired miles extended until 30 September 2020.
Passengers may check flight schedules and make changes to itineraries themselves on thaiairways.com website. For ticket adjustments or more information, ROP members can contact THAI Sales Offices or visit thaiairways.com/rop.
THAI still operate cargo service in some routes and will operate charter flight if there are stranded passengers or requested by government agencies concerned. The Company will inform passengers accordingly if there is some flight adjustment.
Thai Airways International Public Company Limited (THAI) announced that due to the ongoing global outbreak of COVID-19, several countries in Europe and Asia has intensely increased preventive measures including screening by local Ministries of Public Health and Civil Aviation Organizations as well as national lockdown. Therefore, THAI has prepared its plans and temporarily suspended its operations on the following flights.
1. Starting on 25 March 2020: Hong Kong, Taipei, Tokyo (Narita and Haneda), Osaka, Nagoya, Seoul, Phnom Penh, Vientiane, Ho Chi Minh, Hanoi, Yangon, Singapore, Jakarta, Denpasar, Kunming, Xiamen, Chengdu, Beijing, Shanghai, Guangzhou, Karachi, Kathmandu, Lahore, Dhaka, Islamabad, and Colombo. For domestic flights to Chiang Mai, Phuket, and Krabi will be transferred and operated by THAI Smile.
2. Starting on 27 March 2020: Brisbane, Sydney, Melbourne, and Perth 3. Starting on 1 April 2020: THAI will cancel most of its flights to Europe which are London, Frankfurt, Paris, Brussels, Copenhagen, Oslo, Moscow and Stockholm
THAI previously suspended flights to Sendai, Sapporo, Fukuoka, Busan, Manila, Kuala Lumpur, Rome, Milan, Vienna, New Delhi, Mumbai, Kolkata, Chennai, Bengaluru, Hyderabad, Muscat, Dubai, and Auckland.
To facilitate customers, THAI allows passengers holding THAI and THAI Smile code-share flights air tickets, issued before 25 March 2020 with the following date of travel, to convert unused tickets to one-year valid travel voucher without fee and surcharges:
- Asian Routes during 25 March – 31 May 2020
- European, Australian and New Zealand Routes during 1 April – 31 May 2020
Royal Orchid Plus (ROP) members holding award tickets issued to travel during 25 March – 31 May 2020 may fully re-credit mileages or change the travel date without any fee or charge with expired miles extended until 30 September 2020.
Passengers may check flight schedules and make changes to itineraries themselves on thaiairways.com website. For ticket adjustments or more information, ROP members can contact THAI Sales Offices or visit thaiairways.com/rop.
THAI still operate cargo service in some routes and will operate charter flight if there are stranded passengers or requested by government agencies concerned. The Company will inform passengers accordingly if there is some flight adjustment.
Mar 25, 2020, 12:31 am
#5
Join Date: Sep 2005
Programs: Lifetime *G (MP), Lifetime PE (Bonvoy)
Posts: 1,465
Spent 10 minutes online today initiating credit card disputes for travel in May, citing TG's blanket cancellation of flights as the reason. Way more satisfactory than waiting for a reply out of TG, let alone the miserly refund they might given in two or three months from now
Mar 25, 2020, 7:30 am
#6
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,848
Wow, proceeding straight to a cc dispute/charge back seems excessive.
Why not let TG refund the ticket as normal/customary (even if may take a bit longer in this unusual situation)? This is not the recommended way to have ticket refunded.
Why not let TG refund the ticket as normal/customary (even if may take a bit longer in this unusual situation)? This is not the recommended way to have ticket refunded.
Mar 25, 2020, 11:01 am
#7
Join Date: Mar 2011
Location: HKT
Programs: TK G
Posts: 112
Mar 25, 2020, 11:36 pm
#8
Join Date: Aug 2005
Location: BKK
Programs: Mucci Chevalier de la Brosse a Cheveux Dore, SK *GfL, BA Gold, WY G, HH DIA, IC Plat Amb., Hertz PC
Posts: 3,702
I would expect the CC company to reject these claims, and instead ask people to deal directly with the airline first - which would indeed be the normal way to go about it, and what I imagine the remaining 99.99% of people would do.
Mar 26, 2020, 11:08 pm
#10
Join Date: Sep 2005
Programs: Lifetime *G (MP), Lifetime PE (Bonvoy)
Posts: 1,465
A "bit longer". You mean four to six weeks as opposed to the 72 hours maximum it's taken every other travel supplier (eg. Agoda, AirBNB, Trainline) to process a refund? And that's a refund in full, not the partial refund TG seems to be offering in some places