BKK Suvarnabhumi airport fast track immigration
Aug 13, 18, 5:30 am
#1
Original Poster
Join Date: Sep 2007
Location: Singapore
Programs: TG Gold, MPC Silver, Bonvoy Ambassador
Posts: 561
BKK Suvarnabhumi airport fast track immigration
Since the reorganisation of immigration with the new Chinese passports only lanes it appears the TG fast track lane to the left of the immigration area opposite gate D4 has disappeared.
As usual, no information in flight about fast track for J passengers so I'm wondering if anyone else has found out what the correct procedure is now.
As usual, no information in flight about fast track for J passengers so I'm wondering if anyone else has found out what the correct procedure is now.
Aug 13, 18, 5:37 am
#2
Join Date: Jul 2000
Location: AUH
Posts: 8,173
I passed through two weeks ago, unless what you are describing is a more recent change.
It was still operating as published, but it was very easy to miss. On the left hand side of the corridor, you need to go in the very narrow space between the permanent barrier and the first tensa barrier, which leads to the Fast Track counters on the far left where the immigration officer will scan your BP to note eligibility.
It was still operating as published, but it was very easy to miss. On the left hand side of the corridor, you need to go in the very narrow space between the permanent barrier and the first tensa barrier, which leads to the Fast Track counters on the far left where the immigration officer will scan your BP to note eligibility.
Aug 13, 18, 6:02 am
#3
Original Poster
Join Date: Sep 2007
Location: Singapore
Programs: TG Gold, MPC Silver, Bonvoy Ambassador
Posts: 561
It's changed since they've implemented the new Chinese only lanes. I used to use the area on the left you are describing but that has been totally removed. I wandered over to the diplomat area on the right (no signage for TG J but they processed me anyway). I figure there has to be a formal area now but no idea where.
The departure fast track is wonderful but TG have always been terrible at communicating inbound fast track facilities. Actually led me to book 2 X SQ J tix so I don't have to faff around on arrival and they were marginally cheaper anyway.
The departure fast track is wonderful but TG have always been terrible at communicating inbound fast track facilities. Actually led me to book 2 X SQ J tix so I don't have to faff around on arrival and they were marginally cheaper anyway.
Aug 13, 18, 9:02 am
#4
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1K 1MM; Hyatt Globalist; Marriott Ti, LTP; Hilton Diamond (Aspire)
Posts: 55,211
Should also allow you to avoid the arrival at a remote stand and bus to terminal, which I had on my last TG flight from HKG.
Aug 14, 18, 3:56 pm
#5
Join Date: Jun 2015
Posts: 1,438
I've used the fast track lane last Friday, located as described by stargold. Three counters were open, no other traveller there (was the fastest of my flight).
I didn't have to show my boarding pass. The immigration officer believed me, that I was a TG C passenger.
I didn't have to show my boarding pass. The immigration officer believed me, that I was a TG C passenger.
Aug 14, 18, 8:07 pm
#6
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,083
so wonder if someone can update from this week
Aug 14, 18, 8:46 pm
#7
Original Poster
Join Date: Sep 2007
Location: Singapore
Programs: TG Gold, MPC Silver, Bonvoy Ambassador
Posts: 561
I'll be flying in this afternoon with SQ, if it's not too out of my way I will have another sniff around the immigration area opposite D4 where the TG fast track should be.
Aug 14, 18, 9:14 pm
#8
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 9,612
For the new reader, it used to be:
THAI J, Diplomatic, APEC fast track arrival: Eastern Arrivals Hall opposite gate D4, far left side
Biz pax with brown priority pass holders from some airlines: between East/West Arrivals halls opposite gate D5
Diplomatic, APEC fast track arrival: Western Arrivals Hall, opposite gate D6, far right side (iirc)
No Star Gold fast track arrival at BKK.
Aug 15, 18, 2:40 am
#10
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1K 1MM; Hyatt Globalist; Marriott Ti, LTP; Hilton Diamond (Aspire)
Posts: 55,211
Aug 15, 18, 4:27 am
#11
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,083
Aug 15, 18, 10:58 pm
#12
Original Poster
Join Date: Sep 2007
Location: Singapore
Programs: TG Gold, MPC Silver, Bonvoy Ambassador
Posts: 561
Had a very quick look last night at the immigration area opposite D6/D7 and couldn't see any TG fast track signs but it was a quick glance as I was heading to the priority fast track lane in between the two immigration areas having just flown SQ J (off topic but their new 787 biz class is amazing!)
Further to other comments above I contacted Bangkok Flight Services about their fast track services and they mentioned that they could no longer assist non biz class passengers through immigration. Their fee if you are a biz class passenger and need a helping hand is 700 baht. I saw the Thai Longstay reps assisting passangers through priority immigration last night so as BinSabai mentioned, it is a bit hit and miss right now. One thing's for sure, I'm extremely tempted to switch my travel from TG to SQ on the BKK-SIN route if I can guarantee I am on their 787 each time.
Further to other comments above I contacted Bangkok Flight Services about their fast track services and they mentioned that they could no longer assist non biz class passengers through immigration. Their fee if you are a biz class passenger and need a helping hand is 700 baht. I saw the Thai Longstay reps assisting passangers through priority immigration last night so as BinSabai mentioned, it is a bit hit and miss right now. One thing's for sure, I'm extremely tempted to switch my travel from TG to SQ on the BKK-SIN route if I can guarantee I am on their 787 each time.
Aug 16, 18, 12:15 am
#13
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,083
Had a very quick look last night at the immigration area opposite D6/D7 and couldn't see any TG fast track signs but it was a quick glance as I was heading to the priority fast track lane in between the two immigration areas having just flown SQ J (off topic but their new 787 biz class is amazing!)
however in the arrival hall west opposite gate D6 was NEVER any fast track of TG
the fast track of TG was always in the arrival hall east opposite gate D4, recently on the left side and in the past on the right side when you enter the hall
so we would still need an actual update (anybody?)
Aug 17, 18, 8:11 am
#14
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
