Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Thai Airways | Royal Orchid Plus
Reload this Page >

Thai is reducing redemption options, making points useless

Community
Wiki Posts
Search

Thai is reducing redemption options, making points useless

Thread Tools
 
Search this Thread
 
Old Dec 22, 2017, 10:35 am
  #16  
 
Join Date: Jul 2012
Location: Bangkok & Dublin
Programs: Thai ROP Platinum; BA Gold; Marriott Bonvoy Titanium For Life; IHG Diamond Ambassador
Posts: 375
Originally Posted by Flyingbiker
I have to disagree with the OP and concur with many here, no problem with any of my award travel in the last couple of years. I just got AKL LHR in July, one on half points, one on GUP. The NZ office is very good.
I was trying for a few weeks to book on the website, four Business Class return award redemptions on Thai, to anywhere in Europe, for next summer, without any success. The Rewards redemption part of the website really sucks. It showed no availability for the whole of June and July, so I went to Suvarnabhumi an hour earlier than usual for a flight this week and went to the airport ticket office. I left 30 minutes later with four confirmed seats to Paris, taxes and charges paid, tickets issued....no problems.
It pays to either call them or visit a ticket office, rather than try booking on the website.
Thaikwai is offline  
Old Dec 23, 2017, 3:12 am
  #17  
FlyerTalk Evangelist
 
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,207
Originally Posted by Thaikwai
I was trying for a few weeks to book on the website, four Business Class return award redemptions on Thai, to anywhere in Europe, for next summer, without any success. The Rewards redemption part of the website really sucks. It showed no availability for the whole of June and July, so I went to Suvarnabhumi an hour earlier than usual for a flight this week and went to the airport ticket office. I left 30 minutes later with four confirmed seats to Paris, taxes and charges paid, tickets issued....no problems.
It pays to either call them or visit a ticket office, rather than try booking on the website.
Indeed, that was my experience when living in Bangkok - I rather enjoyed visiting the office.
Thai-Kiwi is online now  
Old Dec 31, 2017, 7:46 pm
  #18  
 
Join Date: Aug 2013
Posts: 128
I always planned almost one year ahead when it comes to Songkran (9 months to be precise). But yes, I have been told times and times again that it's less of a disappointment if you pay the local office or ROP call center a visit and to not do it through the website.
pandalama is offline  
Old Jan 1, 2018, 12:50 am
  #19  
 
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,331
Originally Posted by pandalama
I always planned almost one year ahead when it comes to Songkran (9 months to be precise). But yes, I have been told times and times again that it's less of a disappointment if you pay the local office or ROP call center a visit and to not do it through the website.
so did you get what you expected for this year's Songkran?
BinSabai is offline  
Old Jan 1, 2018, 2:52 am
  #20  
 
Join Date: Aug 2013
Posts: 128
Originally Posted by BinSabai
so did you get what you expected for this year's Songkran?
Yup! Now only praying they won't switch over to an older equipment >
BinSabai likes this.
pandalama is offline  
Old Jan 2, 2018, 2:58 am
  #21  
 
Join Date: Jul 2009
Location: VZ
Programs: M&M, ROP, KrisFlyer
Posts: 1,028
Originally Posted by Noppasit
Not just awards, GOLD UPGRADE TOO!!!
definitely not true...its just a matter of availability which is critical on weekends but not during mid-week flights....
Creole Spirit is offline  
Old Jan 2, 2018, 3:07 am
  #22  
FlyerTalk Evangelist
 
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,207
Originally Posted by Creole Spirit
definitely not true...its just a matter of availability which is critical on weekends but not during mid-week flights....
This is true - in terms of absolute availability. However...

What I have noticed is that for some markets, (ex-NZ at least) pricing for Q class (100% miles) appears to have increased quite a bit, meaning I will now use T/K (75% miles) if I wish to apply a GUP/GUP2 but at similar prices to what I paid for Q class only a few years ago.

Besides the lower mileage earn, T/K come with more restrictive conditions.

Overall, this could have a nett effect of making making GUPing Economy to Business a more expensive and/or more restrictive fare than what was the case.
Thai-Kiwi is online now  
Old Jan 2, 2018, 3:12 am
  #23  
 
Join Date: Jul 2009
Location: VZ
Programs: M&M, ROP, KrisFlyer
Posts: 1,028
and on Vienna flights one can get regular mileage upgrades end of January much easier....
Creole Spirit is offline  
Old Jan 2, 2018, 3:18 am
  #24  
 
Join Date: Jul 2009
Location: VZ
Programs: M&M, ROP, KrisFlyer
Posts: 1,028
Originally Posted by Thai-Kiwi
This is true - in terms of absolute availability. However...

What I have noticed is that for some markets, (ex-NZ at least) pricing for Q class (100% miles) appears to have increased quite a bit, meaning I will now use T/K (75% miles) if I wish to apply a GUP/GUP2 but at similar prices to what I paid for Q class only a few years ago.

Besides the lower mileage earn, T/K come with more restrictive conditions.

Overall, this could have a nett effect of making making GUPing Economy to Business a more expensive and/or more restrictive fare than what was the case.
prices in all booking classes have become more expensive by recent substantial increase of fuel charge...but so far I haven't observed that the fares themselves would have been increased
Creole Spirit is offline  
Old Jan 3, 2018, 6:12 am
  #25  
 
Join Date: Jan 2016
Posts: 905
Originally Posted by Thai-Kiwi
This is true - in terms of absolute availability. However...

What I have noticed is that for some markets, (ex-NZ at least) pricing for Q class (100% miles) appears to have increased quite a bit, meaning I will now use T/K (75% miles) if I wish to apply a GUP/GUP2 but at similar prices to what I paid for Q class only a few years ago.

Besides the lower mileage earn, T/K come with more restrictive conditions.

Overall, this could have a nett effect of making making GUPing Economy to Business a more expensive and/or more restrictive fare than what was the case.
It's a surprise to me that T/K are eligible for the upgrades. It has been my assumption, perhaps erroneous, that Q was required and have always booked it. But you are quite correct....Q has become VERY expensive of late and I too will look at T/K if they are eligible
paolo64 is offline  
Old Jan 4, 2018, 12:15 am
  #26  
FlyerTalk Evangelist
 
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,207
Originally Posted by paolo64


It's a surprise to me that T/K are eligible for the upgrades. It has been my assumption, perhaps erroneous, that Q was required and have always booked it. But you are quite correct....Q has become VERY expensive of late and I too will look at T/K if they are eligible

T/K are eligible. I checked this and reported in this forum in Feb/March, and have made 2 subsequent booking for GUP (used in June) and GUP2 (used in April 2018).

Cheers, TK (no pun intended here...)
Thai-Kiwi is online now  
Old Jan 5, 2018, 5:05 pm
  #27  
 
Join Date: Aug 2015
Location: London
Programs: Thai Royal Orchid Plus Gold, BA Silver, Alitalia Freccia Alata
Posts: 348
Originally Posted by Thai-Kiwi
T/K are eligible. I checked this and reported in this forum in Feb/March, and have made 2 subsequent booking for GUP (used in June) and GUP2 (used in April 2018).

Cheers, TK (no pun intended here...)
Haha thanks TK. This is very good news for me, as Q fares are so expensive these days they would definitely violate company travel policy..
ChampagneSocialist is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.