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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Search problems (https://www.flyertalk.com/forum/technical-support-feedback/787261-search-problems.html)

Mikel at Webflyer Sep 5, 2008 3:50 pm


Originally Posted by lin821 (Post 10319243)
Is it fair to assume the "bugs" we've been reporting in this thread haven't been looked into or worked on, even though you guys already (or claimed to) put together a compiled list of the search problems? :confused:

No, that wouldn't be fair to assume.

My fault though for not consulting the pre-existing list before replying to DallasBill. Regardless, the item has been sent to the tech team in charge of working on search ... again. In fact, they're probably cursing me at this very moment for passing an issue along of which they are already aware.

lin821 Sep 5, 2008 4:00 pm

I was just being sarcastic for the no progress part. ;)


Originally Posted by Mikel at Webflyer (Post 10319291)
My fault though for not consulting the pre-existing list before replying to DallasBill. Regardless, the item has been sent to the tech team in charge of working on search ... again. In fact, they're probably cursing me at this very moment for passing an issue along of which they are already aware.

Well, they shouldn't be cursing at you, to say the least, for readdressing the issue that had been brought into light for more than 5 months.

Key-word search is a major part of any search, I assume. Failure to search by specified key word/s in the "thread title" field is simply unacceptable. You've heard the frustration from the mod teams.

I doubt this problem is that challenging so after 5 months we are still in the same place. :rolleyes:

lin821 Oct 6, 2008 3:05 pm

Can't perform search by users in the last 30 minutes or so. :(

The screen would freezes or just hang. I am also getting this error message in two browser windows:


"Content Encoding Error



The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.


The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

* Please contact the website owners to inform them of this problem."
Not sure if it matters. Two search I tried:
1. right click "FT handle" > Find more posts by "FT handle";
2. Top search (dropdown) > advance search > User Name: Show results as posts

lin821 Oct 6, 2008 3:11 pm

Same hung screen & error message when searching for my own posts:

Quick Links > My posts

Is search not functional this afternoon? :(

JOUY31 Oct 6, 2008 3:48 pm

Same message here ...

Mikel at Webflyer Oct 6, 2008 3:50 pm

The tech team is looking into this issue at this moment. Not sure yet what the cause is, but obviously we hope to have it resolved quickly.

lin821 Oct 6, 2008 4:51 pm


Originally Posted by Mikel at Webflyer (Post 10479397)
The tech team is looking into this issue at this moment. Not sure yet what the cause is, but obviously we hope to have it resolved quickly.

As for now, still the same hung screen then "Content Encoding Error" message.

(Not sure if it's related to the data base error that occasionally happen during the last couple of days. I ran into once around noon today.)

Stormybot Oct 6, 2008 5:17 pm

Hey everyone,

We are working on getting the search back up. The issue is related to some other network issues we were having earlier today ... issues unrelated to Flyertalk. Hopefully our teams will have the issue resolved soon.

NewsBruin Oct 6, 2008 8:48 pm

Thanks for the update.

lin821 Nov 21, 2008 1:58 pm

Search By Posts IS Down?
 
Search is not working quite right for me this afternoon.

I got empty page (3 times) when I tried the following around 2:00 CST (w/ both login & logout). The screen had a line of message like "IB Beta Search X.X or something" showing up on a mostly blank page:

1. Click FT Handle > "Find More Posts by FT Handle"
or,
2. "Quick Links"> "My Posts"

I tried again around 2:45 after sign-in. When using Quick Links> My Posts, I was able to see the result but got kicked out from signing in.

Not sure if it matters. I was using Chrome when that happened. I gave IE a try with no such problem.

Was it a browser issue or was the beta search getting funking this afternoon?

Kiwi Flyer Nov 26, 2008 3:15 pm

Search has stopped working for me. Now returns no results.

Gandhi90s Nov 26, 2008 3:32 pm


Originally Posted by Kiwi Flyer (Post 10819180)
Search has stopped working for me. Now returns no results.

Search is definitely hinky right now. When I search for all my posts, it brings up fewer than half of them. Almost all of the recent ones don't show up.

lin821 Nov 26, 2008 4:14 pm

Is Search Index out of sync AGAIN?
 

Originally Posted by Gandhi90s (Post 10819264)
Search is definitely hinky right now. When I search for all my posts, it brings up fewer than half of them. Almost all of the recent ones don't show up.

Same here.

The latest posts in "My Posts" result are on 10/26/08, exactly one full month ago. For me, the result range are from July 2008 through 10/26/08. The search was working fine earlier this morning (around 9:00 CST). Something (either update or "downgrade") must have happened sometimes in between.

May I ask what features have been added in IB Beta Search to cause this new "improvement"?

sbrower Nov 26, 2008 9:24 pm

Just searched entire FT for "eharmony" because I know there were threads on the subject. Used "1 months" as the timeframe. Got nothing.

lin821 Nov 27, 2008 12:08 am

Missing Index in some fora?
 

Originally Posted by sbrower (Post 10820620)
Just searched entire FT for "eharmony" because I know there were threads on the subject. Used "1 months" as the timeframe. Got nothing.

I believe nothing in November is coming up at this time. October 28, 2008 was the newest date from "My Posts" search now. Some aged posts are showing up this evening, going back to my oldest ones.

However, the whole search result is still less than half of my total posts. I am sure I didn't make 1000 posts in the last 30 days.

Are there certain fora not indexed correctly as well?


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