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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   TalkMail Issue (https://www.flyertalk.com/forum/technical-support-feedback/711165-talkmail-issue.html)

Tim at WebFlyer Aug 22, 2007 9:07 am

If you haven't already I would double check to make sure the email you expect to be set up is set up, this can be done at:

http://www.flyertalk.com/talkmail/

by subscribing. If this fails to resolve your problem there is a chance that the provider of your email service is blocking the message before it gets to your mail box. In this case you might want to contact your email provider and let them know that you are not receiving messages from [email protected] that you are expecting to get. I'll see if Joshua has anything else to add to this. Thanks,

chexfan Aug 22, 2007 11:55 am

Alright... so you're saying everything is OK on your end... :cool:

I just think it's weird that folks have entered the talkmail email as safe on multiple providers and they are still not getting at least one of the TalkMails.:(

Joshua at WebFlyer Aug 22, 2007 1:04 pm

If anyone did not receive their talkmail newsletter please post here your ISP (the stuff after the "@" symbol). We are looking into possible issues with ISP's intermittently blocking us. In addition make sure that [email protected], not [email protected] is in your contact list. Thank you for your patience, we are working diligently with several ISP's to eliminate the problem.

GoingAway Aug 22, 2007 1:25 pm


Originally Posted by Joshua at WebFlyer (Post 8276458)
If anyone did not receive their talkmail newsletter please post here your ISP (the stuff after the "@" symbol). We are looking into possible issues with ISP's intermittently blocking us. In addition make sure that [email protected], not [email protected] is in your contact list. Thank you for your patience, we are working diligently with several ISP's to eliminate the problem.

@hotmail.com ... haven't had a talkmail arrive in quite a while. I do check spam occasionally, but haven't put you in the contact list - I'll do that now.

Joshua at WebFlyer Aug 22, 2007 3:35 pm

We have contacted msn in order to remedy this ^.

wharvey Aug 22, 2007 4:13 pm

@rochester.rr.com and I have received the test messages from webflyer today and the first time I encountered this problem... so the messages are getting through.

William

lin821 Aug 23, 2007 3:43 am

@excite.com and I haven't received any talkmail since early June.

Per Tim's advice from post #31, I just subscribed myself again and safelisted @webflyer.com. Both confirmation and welcome messages arrived almost immediately. Hopefully I won't have any problem getting the next issue. :)

I suspect the ISPs blocking glitches somehow happened between June and now when Talkmail was moving to a new server. Therefore all the pieces from [email protected] just went MIA (given it wasn't a problem before June).

BTW, not sure if this would help. I ran into similar problems with getting bonus emails from Mypoints when they were upgrading their system 2-3 years ago. I did safelist their email address million times. Mypoints insisted nothing wrong from their end. The bonusmail was nowhere in my inbox nor junk/bulk mail folder. I was simply not receiving them. After hitting the Mypoints wall and not getting any bousmail for 6 months, I finally decided to change my Mypoints account to yahoo. Voila! The bonusmail started coming in the very same day to my yahoo account.

Not sure what spam guard/filter services Excite is using. But recently, I am getting all those greeting-card/loan approval/Africa-wire-help/BIG-boy-friend spam on a daily basis but not a single talkmail. I thought those were supposed to be the BAD guys to be kept at the gate front. :confused:

I just want my good talkmail. :(

Joshua at WebFlyer Aug 23, 2007 10:42 am

We are not currently experiencing any problems connecting to rochester.rr.com or excite.com. We have made several changes since the last talkmail went out though. You should have no problem receiving the next issue of talkmail.

Kiwi Flyer Aug 29, 2007 10:52 pm


Originally Posted by Mary2e (Post 8250990)
I got mine to my yahoo account for the first time in a few months.

Yay - I finally got another Talkmail. Still only yahoo account and not my preferred gmail account.

chexfan Aug 29, 2007 11:10 pm

Nothing to my gmail or hotmail... yet. :(

wharvey Aug 30, 2007 6:47 am


Originally Posted by Joshua at WebFlyer (Post 8282079)
We are not currently experiencing any problems connecting to rochester.rr.com or excite.com. We have made several changes since the last talkmail went out though. You should have no problem receiving the next issue of talkmail.

Whatever you did Joshua did the trick....

I guess the next issue needs to be titled "HUG A WebFlyer Staff Member".... :)

Thanks,

William

Jenbel Sep 13, 2007 1:14 am

Still not receiving talkmail on hotmail :(

lin821 Sep 13, 2007 2:49 am

When will the next issue be out? Did it just come out?

Needed to know so I can keep an eye and see if it comes through this time. It's been ages since I received any issue. :(

Jenbel Sep 13, 2007 6:19 am

Given Dovster's post in TB, I assumed one had just come out. Like you, I haven't had one in quite some time :(

wharvey Sep 13, 2007 7:41 am


Originally Posted by lin821 (Post 8395667)
When will the next issue be out? Did it just come out?

Needed to know so I can keep an eye and see if it comes through this time. It's been ages since I received any issue. :(

I just received my copy last evening.


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