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Haven't received FT emails to subscribed threads for 3 days

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Old Oct 5, 2006 | 12:29 pm
  #1  
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Haven't received FT emails to subscribed threads for 3 days

Title says it all...haven't received the daily FT emails to subscribed threads for 3 days.
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Old Oct 6, 2006 | 9:33 am
  #2  
Tim at WebFlyer
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You might want to check any spam filters or rules you have on your incoming email. I have been getting my notices within the last 3 days anyone else not getting them? Thanks,
 
Old Oct 6, 2006 | 10:38 am
  #3  
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Originally Posted by Tim at WebFlyer
You might want to check any spam filters or rules you have on your incoming email. I have been getting my notices within the last 3 days anyone else not getting them? Thanks,
Nope. They came through at the regular time last night. So whatever happened took care of itself.
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Old Oct 8, 2006 | 12:18 am
  #4  
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Stopped working again. None last night or tonight.
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Old Oct 29, 2006 | 11:54 am
  #5  
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I've been getting none, either. I've been away from FT for 2 weeks until yesterday, but having replied to quite a few threads in the last 24 hours or so, I would have expected to see some emails by now.
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Old Oct 29, 2006 | 5:00 pm
  #6  
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Still no emails...
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Old Oct 30, 2006 | 12:44 pm
  #7  
 
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My FT instant notification emails have also stopped. I have no spam filters or rules on that mailbox, and other mail to it appears to be arriving normally.
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Old Oct 30, 2006 | 2:30 pm
  #8  
Tim at WebFlyer
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I have tested our servers in several different ways to make sure things are working correctly and it seems that all is working well for notices from the bulletin board on all servers from what we can tell. (In other words we get the notices on our accounts fine)

Things that you might want to check or double check if you already have and are having this problem:

- Is your email address in your profile your current email address?

- Check your spam filters/folders.

- Check to make sure you don't have any rules effecting messages that you don't mean to.

- Make sure your settings in "MyFlyerTalk" > "Edit Options" > "Messaging & Notification" are set how you want them to.

Thanks,
 
Old Oct 30, 2006 | 2:52 pm
  #9  
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Can I please ask what is the mailbox from which these emails are now coming? I have "admin" in my address book to help keep the AOL spam filters in line, and I've checked everything else you mention.

Before my absence (mentioned above) the performance was degrading, so maybe this is a result of a gradually-increasing clampdown by AOL that's adversely affected these emails.
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Old Oct 30, 2006 | 3:01 pm
  #10  
Tim at WebFlyer
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Originally Posted by Globaliser
Can I please ask what is the mailbox from which these emails are now coming? I have "admin" in my address book to help keep the AOL spam filters in line, and I've checked everything else you mention.

Before my absence (mentioned above) the performance was degrading, so maybe this is a result of a gradually-increasing clampdown by AOL that's adversely affected these emails.
These emails still come from [email protected]. I just actually talked with Joshua about this further some and he is finding that AOL is either blocking/fliltering or having trouble getting these message from us, so if you are using an AOL email address the steps above will not help right now. For those having problems still that do not use an AOL email the step above might fix things for you.

Joshua is working on a possible fix to the AOL problem now. Thanks,
 
Old Oct 30, 2006 | 4:26 pm
  #11  
Tim at WebFlyer
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Joshua has made some changes that may have these working now, we are not sure though. Please give us some feedback on if those having continued problems are now getting the messages. Thanks,
 
Old Oct 30, 2006 | 4:56 pm
  #12  
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Yippee!

Yes, my email is on AOL.

The emails are coming through right now! These were posts starting October 26th and 27th. After that came posts from October 25th.
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Old Oct 31, 2006 | 2:12 am
  #13  
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Originally Posted by Tim at WebFlyer
Joshua has made some changes that may have these working now, we are not sure though.
A round of applause for that man!

I got 80 or so overnight last night, going back to my first visit in a fortnight which was last Satuday, so the logjam appears to have cleared.

If it helps, the Internet headers showed that the delay was immediately before the transfer from a flyertalk.com server to an mxlogic.net server. Hopefully this corresponds to the fix that Joshua made.

Thank you again for sorting this out!
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Old Oct 31, 2006 | 6:35 am
  #14  
 
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Problem corrected here too. Thank you! ^
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Old Nov 10, 2006 | 1:21 pm
  #15  
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No mail against last night.
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