FlyerTalk Forums

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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Site Down Again? (https://www.flyertalk.com/forum/technical-support-feedback/506179-site-down-again.html)

fly co to see the yanks Nov 17, 2005 10:15 am

two issues. 1) the site is almost unbearable to use it's so slow and 2) i've used flyertalk for years both at home and at my work computer. flyertalk has always remembered my sign on. in the past two days, each time i log onto my computer and access flyertalk, i've had to re-enter my login and password. very weird.

golfteam Nov 17, 2005 10:24 am

There seems to have been a slight problem with the database.
Please try again by pressing the refresh button in your browser.

An E-Mail has been dispatched to our Technical Staff, who you can also contact if the problem persists.

We apologise for any inconvenience.

Slower than my old dial-up
Even timed out sending this message

karenkay Nov 17, 2005 10:26 am

got the message when trying to post a reply here, when clicking the back button after reading a post, when trying to get into a specific forum...you guys got your hands full, thanks for working on the problem.

"There seems to have been a slight problem with the database.
Please try again by pressing the refresh button in your browser.

An E-Mail has been dispatched to our Technical Staff, who you can also contact if the problem persists.

We apologise for any inconvenience."

guess you guys are getting a lot of emails today!

John at Webflyer Nov 17, 2005 10:54 am


Originally Posted by karenkay
got the message when trying to post a reply here, when clicking the back button after reading a post, when trying to get into a specific forum...you guys got your hands full, thanks for working on the problem.

"There seems to have been a slight problem with the database.
Please try again by pressing the refresh button in your browser.

An E-Mail has been dispatched to our Technical Staff, who you can also contact if the problem persists.

We apologise for any inconvenience."

guess you guys are getting a lot of emails today!

Actually think all those mails have contributed to the problem.

SEA_Tigger Nov 17, 2005 10:57 am

As of 10:00am Pacific 11/17/05:
  • www.flyertalk.com remains unreachable (404)
  • web1.flyertalk.com remains unreachable (404)
  • web2.flyertalk.com is hit and miss in terms of reachability, extremely slow (minutes to load pages) when it is, and generally is omitting most graphics
  • http://64.78.185.85/ remains unreachable (404)
  • http://64.78.185.92/ is accessable, but will not remember my login credentials (it thanks me for logging in, then sends me back to the login page)

John at Webflyer Nov 17, 2005 11:07 am


Originally Posted by SEA_Tigger
As of 10:00am Pacific 11/17/05:
  • www.flyertalk.com remains unreachable (404)
  • web1.flyertalk.com remains unreachable (404)
  • web2.flyertalk.com is hit and miss in terms of reachability, extremely slow (minutes to load pages) when it is, and generally is omitting most graphics
  • http://64.78.185.85/ remains unreachable (404)
  • http://64.78.185.92/ is accessable, but will not remember my login credentials (it thanks me for logging in, then sends me back to the login page)

Right now the only urls that should be used are www and web2. If you use any other address or IP address your connection will definitely fail. Issues with www are related to dns problems.

FlyingToFly Nov 17, 2005 11:13 am

Any updates from the administrators on this?

holtju2 Nov 17, 2005 12:14 pm

The site has been now down more or less for the last five days.

Is there something wrong with the platform that the FlyerTalk uses? I have not experienced as severe problems with other message boards that I actively follow that are at least if not more popular than FlyerTalk.

SanDiego1K Nov 17, 2005 12:24 pm

  • Same problems as everyone with access
  • I'm not staying logged in; even when going from page to page I can be kicked out
  • I am getting up to 6 copies of subscribed threads
  • Subscribed threads is not reindexing properly. It shows this thread as being on page 2; in fact it is on page 4 when I reach it. (Perhaps this is a function of being kicked out, as at the 49th post with 30 posts/page, it should be on page 2 as shown in index - yet is on page 4 when I reach it.)

CApreppie Nov 17, 2005 12:41 pm

Timing out or so slowwwwwww its glacial today.

SEA_Tigger Nov 17, 2005 12:53 pm

www.flyertalk.com seems to be sailing along as of 11:50am Pacific.

EDIT - Disregard the above. The site 404'd during the post. :)

Both www.flyertalk.com and web2.flyertalk.com seem to load with no problems and quite quickly, and you can navigate for about 2-3 minutes, then the sites 404.

Close browser. Wait a few minutes. Repeat above.

I have cleared my cache and temp internet files, even rebooted, but still no dice. Same issue as above.

(Now let's see if I can post this)

J.Edward Nov 17, 2005 2:33 pm

Update from TX
 
The site has remained "iffy" the past few days, as others have noted. However, before this morning it has always been accessible. This morning at home (around 4.30am CST) I was able to get to FT on the third try (and when I did get through, it was running uber fast) yet it would often flake out after a few minutes.

At school today I have experienced similar problems (when it works, usually after a couple of tries, it works great - than it starts to time out.)

Thank you guys for checking into this ^^ ... For I need my FT fix even more than the coffee fix :eek:

magiciansampras Nov 17, 2005 2:54 pm

Anyone know what the problem is?

NCRBILL Nov 17, 2005 2:56 pm


Originally Posted by SEA_Tigger
www.flyertalk.com seems to be sailing along as of 11:50am Pacific.

EDIT - Disregard the above. The site 404'd during the post. :)

Both www.flyertalk.com and web2.flyertalk.com seem to load with no problems and quite quickly, and you can navigate for about 2-3 minutes, then the sites 404.

Close browser. Wait a few minutes. Repeat above.

I have cleared my cache and temp internet files, even rebooted, but still no dice. Same issue as above.

(Now let's see if I can post this)

It's 1:55pm PST and I'm still having the issues as listed above.

ScottC Nov 17, 2005 2:56 pm


Originally Posted by magiciansampras
Anyone know what the problem is?

I heard the doohicky on the new flux capacitor is broken.

magiciansampras Nov 17, 2005 3:03 pm


Originally Posted by ScottC
I heard the doohicky on the new flux capacitor is broken.

No wonder I'm in 1987!

bobes Nov 17, 2005 3:18 pm


Originally Posted by magiciansampras
No wonder I'm in 1987!

need an inection of 1.21 Jigawatts

Sneezy Nov 17, 2005 3:22 pm


Originally Posted by magiciansampras
Anyone know what the problem is?

Well, I've never had a problem pinging the various urls, nor the IP address directly, so it's not a hardware or DNS issue. Nor does it look like a disk or other hardware failure that required a restore from backups - that would have been owned up to and we'd be beyond that problem by now. I'd guess someone's learning the hard way about not making untested changes to a running system without testing said changes thoroughly before deploying them on the operational system.

I've had to fix situations where a simple version upgrade for a database caused the app running against the database to stop using any indices and have to scan entire database tables for data because of the way the new version of the database subtly changed index usage in a way the (multi-million lines of code) applications couldn't handle. Of course, when the DBAs and testers ran the apps against their test database with a few tens of rows in each table, it seemed to work fine. But when they upgraded the operational database, with its millions and millions of rows of data in each table, performance of the applications ground to a screeching halt. Of course, in typical government contractor fashion, the DBAs and the testers all got awards for a "successful" upgrade. :p

In other words, I'll bet somebody broke it bad and can't figure out how to fix it...

Kiwi Flyer Nov 17, 2005 4:20 pm


Originally Posted by airbus320
Thanks to the techs for trying to fix this problem. We don't mean to be impatient but we are... addicted to FT. :D

Ditto

BTW congrats airbus320 on 10,000 posts.

mikey1003 Nov 17, 2005 4:41 pm


Originally Posted by fly co to see the yanks
two issues. 1) the site is almost unbearable to use it's so slow and 2) i've used flyertalk for years both at home and at my work computer. flyertalk has always remembered my sign on. in the past two days, each time i log onto my computer and access flyertalk, i've had to re-enter my login and password. very weird.


Exact same problems......SSSSSLLLLLLLLLLLLOOOOOOOOOOOOOWWWWWW WWWWWW!!!!!

Dino2020 Nov 17, 2005 5:29 pm

Has been terrible since the planned downtown the other day,

Either get pages not loading and timing out or sometimes will load but only work for a few mins then back to not loading.

BOB W Nov 17, 2005 5:40 pm


Originally Posted by mikey1003
Exact same problems......SSSSSLLLLLLLLLLLLOOOOOOOOOOOOOWWWWWW WWWWWW!!!!!

SSSSSSSSSSSSSTTTTTTTTTTTTTTTTTTTTTTIIIIIIIIIIIIIIL LLLLLLLLLLLLLL SSSSSSSSSSSSSSSLLLLLLLLLLLLLOOOOOOOWWWWWWWWWWWWW ;)

lin821 Nov 17, 2005 5:54 pm

I don't have the login problem. But ever since the annoucement about search function update on 11/12/05 (I believe), I have been having the following problems for a couple of hours during the day:
1. The site can't be found;
2. If the site has been found after my consistent refresh buttom effort, the forum page will take FOREVER to load;
3. It happens more often in the last two days that even after the forum page is loaded, the threads I clicked on will take me back to Problem #1. At that point, I would quit and get chilled from FT for a while. :)

lin821 Nov 17, 2005 5:59 pm

[deleted]
Sorry! dupe!
I thought my 1st try didn't go through (because after the forever loading I rested on a blank FT page with error sign at the bottome of my Window's taskbar. Isn't it the nature of the problem this thread is reporting? :p ;) ) and resubmitted my post.

holtju2 Nov 17, 2005 6:03 pm

This reminds me of United.com. Did Randy hire some people from their IT department? :p

lin821 Nov 17, 2005 6:11 pm


Originally Posted by holtju2
This reminds me of United.com. Did Randy hire some people from their IT department? :p

I was about to say that we probably have a mole from UAL IT department this week too. :D

koksy Nov 17, 2005 6:56 pm

Slowest website in the history of the world... took 43 seconds to show the page when I clicked on "post reply" when it normally comes up in 2 seconds, if that. It's been like this for the last 3 days. All other websites come up instantly and it's 2am in the UK now so I don't think it can be too many people using my ISP (1Mb broadband).

BOB W Nov 17, 2005 7:09 pm


Originally Posted by koksy
Slowest website in the history of the world... took 43 seconds to show the page when I clicked on "post reply" when it normally comes up in 2 seconds, if that. It's been like this for the last 3 days. All other websites come up instantly and it's 2am in the UK now so I don't think it can be too many people using my ISP (1Mb broadband).

Now it's sending out duplicate emails one right after the other...but it does seem to be getting better

upgrade lover Nov 17, 2005 7:19 pm

Still slow here in LA at this time.

SEA_Tigger Nov 17, 2005 7:31 pm

Looking Good!
 
Performance here in Seattle as of 6:30pm local is excellent. Been surfing for about 15 minutes and no issues to report. Snappy performance and all postings are working.

Dovster Nov 17, 2005 8:06 pm

For the past 30 minutes the site has been fine but for several days I thought we would manage to get peace in the Middle East before my reply actually got posted.

tcook052 Nov 17, 2005 8:21 pm


Originally Posted by Dovster
For the past 30 minutes the site has been fine but for several days I thought we would manage to get peace in the Middle East before my reply actually got posted.

And I thought I was guilty of overstatement at times. :D

I am glad FT back to normal, or what passes for it.

Canarsie Nov 17, 2005 9:29 pm

Strangely, I can access FlyerTalk via flyertalk.com, but my connection is refused through www.flyertalk.com.

The performance via flyertalk.com is better than it has been in several days, but it is not fully recovered as of yet...

Kiwi Flyer Nov 17, 2005 9:30 pm

try web2.flyertalk.com - working well the past hour or so

golfteam Nov 17, 2005 10:20 pm

Never been faster. Kudos to someone.

Teacher49 Nov 17, 2005 10:50 pm

Ahhhh. Much better. Thanks.

What was wrong? There has been very little communication from flyertalk tech other than to say that the site has never been down.

flyupfrnt Nov 17, 2005 10:51 pm

The site has been "All Jacked Up" lately and they should have sent an email to all of us acknowledgin it.

lin821 Nov 17, 2005 11:00 pm

It seems things are back to normal now. I've been surfing for about 10 minutes and am very happy. I guess your guys finally got rid of the mole. :p

Thanks for whoever's working on this issue!

cblaisd Nov 17, 2005 11:27 pm


Originally Posted by John at Webflyer
Actually think all those mails have contributed to the problem.

John, could you clarify? Are your saying that FTers doing something inappropriate that adds to the problem?

Dovster Nov 18, 2005 1:23 am


Originally Posted by cblaisd
John, could you clarify? Are your saying that FTers doing something inappropriate that adds to the problem?


I understood him to mean that the e-mails that the software automatically sends to the tech department every time the software messes up adds to the problem by swamping them.


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